Cant backup Disk 1 of the Harry Potter series. Disk 2-4 work

[chade]

Backup goes to about 7.2gb and then just stops. Counter continues to rise but file size stops growing. here is the debug info.



MakeMKV v1.9.4 win(x64-release) started
Debug logging enabled, log will be saved as C:\Users\celdridge/MakeMKV_log.txt
Using direct disc access mode
Evaluation version, 29 day(s) out of 30 remaining
Loaded content hash table, will verify integrity of M2TS files.
File 00000.mpls was added as title #0
Title #00033.mpls has length of 59 seconds which is less than minimum title length of 120 seconds and was therefore skipped
File 00017.mpls was added as title #1
File 00002.m2ts was added as title #2
Title #00003.m2ts has length of 38 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00006.m2ts has length of 31 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00007.m2ts has length of 64 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00008.m2ts has length of 64 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00009.m2ts has length of 64 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00010.m2ts has length of 64 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00011.m2ts has length of 64 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00012.m2ts has length of 64 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00013.m2ts has length of 64 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00014.m2ts has length of 64 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00015.m2ts has length of 110 seconds which is less than minimum title length of 120 seconds and was therefore skipped
File 00016.m2ts was added as title #3
Title #00017.m2ts has length of 54 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00018.m2ts has length of 37 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00019.m2ts has length of 38 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00020.m2ts has length of 20 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00021.m2ts has length of 60 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00022.m2ts has length of 117 seconds which is less than minimum title length of 120 seconds and was therefore skipped
File 00023.m2ts was added as title #4
Title #00024.m2ts has length of 11 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00025.m2ts has length of 11 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00026.m2ts has length of 0 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00027.m2ts has length of 23 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00032.m2ts has length of 44 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00098.m2ts has length of 34 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00099.m2ts has length of 34 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00100.m2ts has length of 34 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00107.m2ts has length of 63 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00109.m2ts has length of 34 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00110.m2ts has length of 63 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00112.m2ts has length of 34 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00113.m2ts has length of 62 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00115.m2ts has length of 34 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00116.m2ts has length of 62 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00118.m2ts has length of 31 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00119.m2ts has length of 29 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00120.m2ts has length of 29 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00121.m2ts has length of 43 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00122.m2ts has length of 34 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00123.m2ts has length of 21 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00124.m2ts has length of 27 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00125.m2ts has length of 34 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00126.m2ts has length of 30 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00127.m2ts has length of 20 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00128.m2ts has length of 27 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00129.m2ts has length of 27 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00130.m2ts has length of 29 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00131.m2ts has length of 54 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00132.m2ts has length of 37 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00133.m2ts has length of 32 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00134.m2ts has length of 37 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Operation successfully completed
Saving 1 titles into directory E:/Video/HARRY_POTTER
Error 'Internal error - Operation was cancelled (112)' occurred while reading '/BDMV/STREAM/00000.m2ts' at offset '8263434240'
DEBUG: Code 0 at k(fa4Qr>30s`i/Ch6|dd:121263038
DEBUG: Code 0 at TSW(ZXybnFM(r!'!:G7Y:121262302
DEBUG: Code 0 at k(fa4Qr>30s`i/Ch6|dd:213130559
DEBUG: Code 4034880 at k(fa4Qr>30s`i/Ch6|dd:29393286
DEBUG: Code 0 at w\{@|24x9z9$&`]Geg.Tv:29398967
DEBUG: Code 0 at w\{@|24x9z9$&`]Geg.Tv:29398967
DEBUG: Code 0 at w\{@|24x9z9$&`]Geg.Tv:29398967
LIBMKV_TRACE: Exception: Error in p->FetchFrames(1,false)
Failed to save title 0 to file E:/Video/HARRY_POTTER/title00.mkv
0 titles saved, 1 failed

[Woodstock]

Since there are several variations on the HP disk sets, specific recommendations are a bit difficult.

The log shows converting to MKV, rather than "backup". By counter, are you referring to the elapsed time display? What happens with the read rate display?

Can you try it with the Backup feature, and post the logs for that? 7gb is less than 25% of the first movie, as you have already surmised....

[chade]

Ok so a little confused here maybe. The backup option is greyed out, and i really don't want to backup the entire disk since i only really want the one section with the actual movie in it. What i mean by counter is indeed the time counter, however the data counter stops going up.

[Woodstock]

Hmm.... I have not encountered the backup option being greyed out unless there was a DVD in the drive... it's always been available for a BD. At least, until you click the big "open" button... then you're "committed" to converting to MKV files. Try popping the drive tray open, then close it again, and see if the Backup option is available.

The reason I suggested trying the backup option is that it works differently than the Open/generate MKV method. Sometimes errors that do not show up in the log while doing one method do when using the other, if that makes sense.

You might not want to end up with the decoded M2TS files as your "final product", but you can open the backed-up disk in MakeMKV and save the track(s) you want from there.

When I bought the "all the movies" Harry Potter BD set, there was no issue with saving any of the disks, but you may not have the same set.

[chade]

I will try again here as soon as disk 6 finishes. Yeah we have the year 1-6 collector edition BD set. It is very strange that all the other disks work perfectly but 1 will not. These are going into our Plex library so we can watch them on any tv in the house. Up until this point Makemkv has worked perfectly.

[chade]

Found the backup item that wasnt grey thanks to your help, however the backup job fails at exactly the same MB as the conversion job does. Not sure what to do next. The disk plays fine and the back is pristine. Something must either be wrong with it or the software has issues with that specific disk for some reason.

[Woodstock]

I suspect the disk has the error. But, that's just experience talking.

Pristine is subjective, and Bluray is far more susceptible to dirt and fingerprints than the industry wants to admit. That's why I keep Pledge furniture polish handy - any disk that has the slightest "burp" gets cleaned/waxed before trying again. Soft cotton cloth or microfiber only.

But I also have 4 different BD drives available in various machines, and sometimes it is important - the alignment of the lasers in them vary slightly, and sometimes one can read a disk that they others can't. Not everyone can do that...