1.9.2. crashes on Output File = Auto and missing drive

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tazman
Posts: 1
Joined: Sun Apr 26, 2015 6:34 am

1.9.2. crashes on Output File = Auto and missing drive

Post by tazman »

Hi,

I would like to share a crash Report and analysis with you.

Symptoms:

- After the application reads a disk it becomes unresponsive.
- When then UI is updated with the disk Information it crashes with the error message "Fatal error occurred, program will no exit"
- The field Output file is not populated
- The log file does not show anything suspicious

How to fix:
- Set the Default Destination to None in Preferences

I seem that the application remembers the drive letter previously used for Output File. When the drive is not available it tries to access it first and then crashes.

However, I was not able to reproduce this. When the Default Destination is set to Auto and the drive letter is re-created it still keeps crashing.

Reinstalling the application does not resolve this issue. I suspect that the last drive letter is stored somewhere in the file system and not cleared upon de-install.

I hope this will help you in building an even better application.

Thanks for bringing us MakeMKV!

Tom
mike admin
Posts: 4075
Joined: Wed Nov 26, 2008 2:26 am
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Re: 1.9.2. crashes on Output File = Auto and missing drive

Post by mike admin »

Thanks a lot for the report!
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