1.9.1 installer installing 1.8.9

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toner
Posts: 2
Joined: Thu Feb 19, 2015 4:24 am

1.9.1 installer installing 1.8.9

Post by toner »

Am I missing something here? Downloaded the 1.9.1 installer, it said it needs to uninstall my previous version, clicked ok, clicked ok to install, still says 1.8.9 when I open it up and that a new version is available still.

When I go to Help/About it says:

MakeMKV v1.8.9
GUI Version 1.9.1

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Woodstock
Posts: 10312
Joined: Sun Jul 24, 2011 11:21 pm

Re: 1.9.1 installer installing 1.8.9

Post by Woodstock »

The most likely scenario is that you did not wait for the UNINSTALL to finish before clicking to continue the install.

First, make sure no part of MakeMKV is running - start the task manager, go to processes, and kill any task that has "makemkv" in its name.

Run the install. When it asks to remove the previous version, click OK - then find the MakeMKV Uninistall box, and click Yes. Wait for the message, "MakeMKV was successfully removed from your computer", and click OK.

NOW you can click "Next" on the install window.

If you don't watch, sometimes the uninstall window comes up behind the install window, so you do not get everything changed out.
toner
Posts: 2
Joined: Thu Feb 19, 2015 4:24 am

Re: 1.9.1 installer installing 1.8.9

Post by toner »

I waited 30 seconds after it said it completed the uninstall then hit next, all is fine now. Thanks! I can see how their multiple pop-up window structure can cause this error now.....
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