read error makemkv, savecopy finds no bad blocks

[rubelbubel]

Hi I tried to copy kickass 2 into a mkv and get a read error every time I try. Cleaning the disc, choosing a different audio track etc. does not help. I can savecopy the blu ray to an iso file (ubuntu 14.04) without a problem and no bad block turn up. Is this normal? Is this some kind of copy protection? When I try to load the iso with makemkv, it says, it needs the aacs keys. What can I do?

[Woodstock]

Some debug log information would be helpful, starting with the rip directly from the disk.

[rubelbubel]

of course, here is the log:

Code: Select all

Debug log started at Wed Aug  6 16:14:39 2014 , written by MakeMKV v1.8.11 linux(x64-release)
Using 512256KB for read cache.
001005:0000 MakeMKV v1.8.11 linux(x64-release) started
001004:0000 Debug logging enabled, log will be saved as /home/me/MakeMKV_log.txt
003007:0000 Using direct disc access mode
005050:0000 Evaluation version, 8 day(s) out of 30 remaining
DAFD=PAAAADAAAAEABDQkEGwEBAQ==
DCE=b7kQ3lUwo7RncNaMuG8z9SaT8OBB/1KwVn9tj2I5QBCfRpV5Q8mP1JKBfSzj8tuy6hVpkXq//mYxOQ8RfjxUwIN2hC9SQM9rLC4l6Szb3Qz0xX1vcXyod14TBfjEeLAn76oe4Rvwr84Jku15puePoORMtP3xg8zWVg==
DCE=I/0AqOhc4elpXfJEFmufnKwhpGtraJd1gp+bD2sgquGtkqqKiF2CN/z82l1GbauHx658AHxDynyIVQ+JAbwNTK0T/fXuOgeSEOLongfcxkc7oSZk4HJwApksscFi6XO0Azx90ox2cCA/9SZuJhSL4p6EJO5JaC0Zgg==
DISCID=37E02D9B64037A8975AB397774DF85C12BE3A22C
003025:0000 Title #00013.mpls has length of 118 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003307:0000 File 00800.mpls was added as title #0
003025:0000 Title #00020.mpls has length of 107 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00000.mpls has length of 118 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00303.mpls has length of 103 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00304.mpls has length of 33 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003307:0000 File 00305.mpls was added as title #1
003025:0000 Title #00306.mpls has length of 39 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00307.mpls has length of 93 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00308.mpls has length of 28 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00309.mpls has length of 101 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00310.mpls has length of 63 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00311.mpls has length of 58 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003307:0000 File 00312.mpls was added as title #2
003025:0000 Title #00313.mpls has length of 55 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003307:0000 File 00302.mpls was added as title #3
003307:0000 File 00315.mpls was added as title #4
003307:0000 File 00316.mpls was added as title #5
003307:0000 File 00317.mpls was added as title #6
003307:0000 File 00318.mpls was added as title #7
003307:0000 File 00319.mpls was added as title #8
003307:0000 File 00314.mpls was added as title #9
003025:0000 Title #00321.mpls has length of 109 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00322.mpls has length of 109 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00323.mpls has length of 108 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003307:0000 File 00320.mpls was added as title #10
003025:0000 Title #00015.m2ts has length of 25 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00018.m2ts has length of 25 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00019.m2ts has length of 14 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00020.m2ts has length of 59 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00014.m2ts has length of 25 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00016.m2ts has length of 59 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00017.m2ts has length of 59 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #50355.m2ts has length of 26 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003307:0000 File 50358.m2ts was added as title #11
003307:0000 File 50359.m2ts was added as title #12
003025:0000 Title #50360.m2ts has length of 3 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #50361.m2ts has length of 97 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #50362.m2ts has length of 5 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #50363.m2ts has length of 3 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #50364.m2ts has length of 27 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #50365.m2ts has length of 5 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #50366.m2ts has length of 3 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003307:0000 File 50367.m2ts was added as title #13
003025:0000 Title #50368.m2ts has length of 5 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #50369.m2ts has length of 3 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #50370.m2ts has length of 32 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #50371.m2ts has length of 6 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #50372.m2ts has length of 3 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #50373.m2ts has length of 87 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #50374.m2ts has length of 5 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #50375.m2ts has length of 3 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #50376.m2ts has length of 23 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #50377.m2ts has length of 5 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #50378.m2ts has length of 3 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #50379.m2ts has length of 95 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #50380.m2ts has length of 5 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #50381.m2ts has length of 3 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #50382.m2ts has length of 57 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #50383.m2ts has length of 5 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #50384.m2ts has length of 3 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #50385.m2ts has length of 52 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #50386.m2ts has length of 5 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #50387.m2ts has length of 3 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #50388.m2ts has length of 118 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #50389.m2ts has length of 5 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #50390.m2ts has length of 3 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #50391.m2ts has length of 51 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #50392.m2ts has length of 4 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003307:0000 File 50393.m2ts was added as title #14
003307:0000 File 50394.m2ts was added as title #15
003307:0000 File 50395.m2ts was added as title #16
003307:0000 File 50396.m2ts was added as title #17
003307:0000 File 50397.m2ts was added as title #18
003025:0000 Title #50398.m2ts has length of 6 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #50399.m2ts has length of 5 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #50400.m2ts has length of 5 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #50401.m2ts has length of 5 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #50402.m2ts has length of 38 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #50403.m2ts has length of 103 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #50404.m2ts has length of 5 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #50405.m2ts has length of 103 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #50406.m2ts has length of 5 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #50407.m2ts has length of 103 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #50408.m2ts has length of 4 seconds which is less than minimum title length of 120 seconds and was therefore skipped
005011:0000 Operation successfully completed
005014:0000 Saving 1 titles into directory /home/me/Filme/Kick-Ass_2
005001:0308 File /home/me/Filme/Kick-Ass_2/Kick-Ass_2_t00.mkv already exist. Do you want to overwrite it?
001003:0020 DEBUG: Code 1073741829 at df5;HQYD(q"4#eq.:29393953
001003:0020 DEBUG: Code 2 at <[AFVZJdmx\{1cIW:213137827
001003:0020 DEBUG: Code 2 at <[AFVZJdmx\{1cIW:213137827
001003:0020 DEBUG: Code 2 at <[AFVZJdmx\{1cIW:213137827
001003:0020 DEBUG: Code 2 at <[AFVZJdmx\{1cIW:213137827
001003:0020 DEBUG: Code 2 at <[AFVZJdmx\{1cIW:213137827
001003:0020 DEBUG: Code 2 at <[AFVZJdmx\{1cIW:213137827
001003:0020 DEBUG: Code 2 at <[AFVZJdmx\{1cIW:213137827
001003:0020 DEBUG: Code 2 at <[AFVZJdmx\{1cIW:213137827
001003:0020 DEBUG: Code 2 at <[AFVZJdmx\{1cIW:213137827
001003:0020 DEBUG: Code 2 at <[AFVZJdmx\{1cIW:213137827
001003:0020 DEBUG: Code 2 at <[AFVZJdmx\{1cIW:213137827
001003:0020 DEBUG: Code 2 at <[AFVZJdmx\{1cIW:213137827
001003:0020 DEBUG: Code 2 at <[AFVZJdmx\{1cIW:213137827
001003:0020 DEBUG: Code 2 at <[AFVZJdmx\{1cIW:213137827
001003:0020 DEBUG: Code 2 at <[AFVZJdmx\{1cIW:213137827
001003:0020 DEBUG: Code 2 at <[AFVZJdmx\{1cIW:213137827
001003:0020 DEBUG: Code 2 at <[AFVZJdmx\{1cIW:213137827
001003:0020 DEBUG: Code 2 at <[AFVZJdmx\{1cIW:213137827
001003:0020 DEBUG: Code 2 at <[AFVZJdmx\{1cIW:213137827
001003:0020 DEBUG: Code 2 at <[AFVZJdmx\{1cIW:213137827
001003:0020 DEBUG: Code 2 at <[AFVZJdmx\{1cIW:213137827
002003:0000 Error 'Scsi error - HARDWARE ERROR:TRACK FOLLOWING ERROR' occurred while reading '/BDMV/STREAM/00023.m2ts' at offset '265027584'
001003:0020 DEBUG: Code 1073741829 at df5;HQYD(q"4#eq.:29393953
001003:0020 DEBUG: Code 1073741829 at df5;HQYD(q"4#eq.:29393953
001003:0020 DEBUG: Code 1073741829 at df5;HQYD(q"4#eq.:29393953
001003:0020 DEBUG: Code 1073741829 at df5;HQYD(q"4#eq.:29393953
001003:0020 DEBUG: Code 1073741829 at df5;HQYD(q"4#eq.:29393953
001003:0020 DEBUG: Code 1073741829 at df5;HQYD(q"4#eq.:29393953
001003:0020 DEBUG: Code 1073741829 at df5;HQYD(q"4#eq.:29393953
001003:0020 DEBUG: Code 1073741829 at df5;HQYD(q"4#eq.:29393953
001003:0020 DEBUG: Code 1073741829 at df5;HQYD(q"4#eq.:29393953
001003:0020 DEBUG: Code 1073741829 at df5;HQYD(q"4#eq.:29393953
001003:0020 DEBUG: Code 1073741829 at df5;HQYD(q"4#eq.:29393953
001003:0020 DEBUG: Code 1073741829 at df5;HQYD(q"4#eq.:29393953
001003:0020 DEBUG: Code 1073741829 at df5;HQYD(q"4#eq.:29393953
001003:0020 DEBUG: Code 1073741829 at df5;HQYD(q"4#eq.:29393953
001003:0020 DEBUG: Code 1073741829 at df5;HQYD(q"4#eq.:29393953
001003:0020 DEBUG: Code 1073741829 at df5;HQYD(q"4#eq.:29393953
001003:0020 DEBUG: Code 1073741829 at df5;HQYD(q"4#eq.:29393953
001003:0020 DEBUG: Code 1073741829 at df5;HQYD(q"4#eq.:29393953
001003:0020 DEBUG: Code 1073741829 at df5;HQYD(q"4#eq.:29393953
001003:0020 DEBUG: Code 1073741829 at df5;HQYD(q"4#eq.:29393953
001003:0020 DEBUG: Code 2 at <[AFVZJdmx\{1cIW:213137827
001003:0020 DEBUG: Code 2 at <[AFVZJdmx\{1cIW:213137827
001003:0020 DEBUG: Code 2 at <[AFVZJdmx\{1cIW:213137827
001003:0020 DEBUG: Code 2 at <[AFVZJdmx\{1cIW:213137827
001003:0020 DEBUG: Code 2 at <[AFVZJdmx\{1cIW:213137827
001003:0020 DEBUG: Code 2 at <[AFVZJdmx\{1cIW:213137827
001003:0020 DEBUG: Code 2 at <[AFVZJdmx\{1cIW:213137827
001003:0020 DEBUG: Code 2 at <[AFVZJdmx\{1cIW:213137827
001003:0020 DEBUG: Code 2 at <[AFVZJdmx\{1cIW:213137827
001003:0020 DEBUG: Code 2 at <[AFVZJdmx\{1cIW:213137827
001003:0020 DEBUG: Code 2 at <[AFVZJdmx\{1cIW:213137827
001003:0020 DEBUG: Code 2 at <[AFVZJdmx\{1cIW:213137827
001003:0020 DEBUG: Code 2 at <[AFVZJdmx\{1cIW:213137827
001003:0020 DEBUG: Code 2 at <[AFVZJdmx\{1cIW:213137827
001003:0020 DEBUG: Code 2 at <[AFVZJdmx\{1cIW:213137827
001003:0020 DEBUG: Code 2 at <[AFVZJdmx\{1cIW:213137827
001003:0020 DEBUG: Code 2 at <[AFVZJdmx\{1cIW:213137827
001003:0020 DEBUG: Code 2 at <[AFVZJdmx\{1cIW:213137827
001003:0020 DEBUG: Code 2 at <[AFVZJdmx\{1cIW:213137827
001003:0020 DEBUG: Code 2 at <[AFVZJdmx\{1cIW:213137827
002003:0000 Error 'Scsi error - HARDWARE ERROR:TRACK FOLLOWING ERROR' occurred while reading '/BDMV/STREAM/00023.m2ts' at offset '265027584'
001003:0020 DEBUG: Code 0 at eH($%B2_#w?{L<GW]Sq::121263038
001003:0020 DEBUG: Code 0 at v264A*/Z~\Poo;}X}M-Q:121261888
001003:0020 DEBUG: Code 0 at eH($%B2_#w?{L<GW]Sq::213130559
001003:0020 DEBUG: Code 6420864 at eH($%B2_#w?{L<GW]Sq::29393286
001003:0020 DEBUG: Code 0 at =c>#8%@-Dp}#}vygR-H3B:213135090
001003:0020 DEBUG: Code 0 at =c>#8%@-Dp}#}vygR-H3B:213135090
001002:0020 LIBMKV_TRACE: Exception: Error while reading input
005003:0000 Failed to save title 0 to file /home/me/Filme/Kick-Ass_2/Kick-Ass_2_t00.mkv
005004:0080 0 titles saved, 1 failed
005037:0204 Copy complete. 0 titles saved, 1 failed.
Application exited at Wed Aug  6 16:44:05 2014

[Woodstock]

002003:0000 Error 'Scsi error - HARDWARE ERROR:TRACK FOLLOWING ERROR' occurred while reading '/BDMV/STREAM/00023.m2ts' at offset '265027584'

The drive says it can't follow the trail of bits on the disk. This can be a hardware issue, but it is often the disk itself, and CAN be a badly-mastered disk.

If cleaning and/or waxing the disk doesn't make it readable, you can try reading it in a different drive.

[rubelbubel]

Thanks for your answer, I am just a bit curious, that I could read the disk with savecopy without any bad block being reported. I also tried with anydvd hd inside a virtual machine and got a corrupted iso.

[Woodstock]

I am unfamiliar with "savecopy", so I cannot offer any advice about that. Attempts to search Google for it do not come up with a program named that.

However, many programs will ignore errors during reads. BD and DVD players are programmed to give up on bad reads, and move to the next sector. You might see a video glitch, or a "burp" in the audio, but only a large-scale bad area will stop such a program from reading the disk. If such a program encounters a sector or two that can't be read, it will write garbage data out.

Programs like MakeMKV are trying to give you an EXACT copy of the data, so they won't ignore errors. I would guess that running MakeMKV against the ISO you created with this savecopy program will encounter an error when the file that had the read error is processed, because the data would be invalid.