Error backing up discs with Pioneer BDR-XD05W External Drive

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rshackleford
Posts: 1
Joined: Wed Jul 02, 2014 11:20 pm

Error backing up discs with Pioneer BDR-XD05W External Drive

#1 Post by rshackleford » Wed Jul 02, 2014 11:32 pm

Greetings,

MakeMKV starts to analyze the disc and when it has finished, it exits with a fatal error. This happens on regular DVDs as well so I think it has an issue recognizing my drive fully. In previous versions it was said to delete a couple of dll files (libdriveio.dll and libdriveio64.dll) and replace them. Those files are no longer available but I'm sure they wouldn't work anyway (this was related to a version 1.6.6 problem of the same kind). Does anyone have a fix for this? I don't want to buy the program if I can't backup my discs. I'd like to avoid buying a different drive in case it happens with that one as well (I just bought the Pioneer one today).

Woodstock
Posts: 10312
Joined: Sun Jul 24, 2011 11:21 pm

Re: Error backing up discs with Pioneer BDR-XD05W External D

#2 Post by Woodstock » Thu Jul 03, 2014 12:03 am

Would certainly help to have some information to go on.... Please turn on debug logging and post the debug log in a reply. That will HOPEFULLY have some information on the errors being encountered.

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