Failed to open disk (BD and HD-DVD)

[thx01]

I can all movies (BD and HD-DVDs) will not open. If I use the button "Open BluRay disc" hit opens a window, reading Processing AV clips.
The program ends with the message: Failed to open disk. The window "Select content" does not open.
Please help ...

Sorry, my English is not so good

Drive Information
Current profile: BD-R SRM
Manufacturer: HL-DT-ST
Product: BD-RE GGW-H20L
Revision: YL05
Firmware date: 2008-10-02 12:34:56
System:MS Vista Prem. SP1

[mike admin]

Please see the log window (the lower part of the program screen) for more details - it should specify exact cause of failure.

[gn2]

Please see the log window (the lower part of the program screen) for more details - it should specify exact cause of failure.

It does not specify anything of the sort, the window is blank.

Have you actually tried this program on any BD/HD DVD discs ? If so, which ones worked, I'd like to duplicate that if possible.

[ThomasG]

It does not specify anything of the sort, the window is blank.

Same here. I just tried 19 BD and one HD-DVD, no one worked and the only "information" you get is "Failed to open disc", that's it. As far as I am concerned I am very sorry to say that - for me - the program is useless at this stage.

[mike admin]

Please see the log window (the lower part of the program screen) for more details - it should specify exact cause of failure.

It does not specify anything of the sort, the window is blank.

This sounds very badly - the program should just work with BD/HD-DVD. I would much appreciate if you can provide more information. Please enable logging of debug messages in settings menu (screenshot is below, the option is present in the last version) and try to open the disc. The log window should not be empty at that point - please post it here and that should provide a clue. Also, what kind of BD/HD-DVD drive are you using? Thank you.

[ThomasG]

This sounds very badly - the program should just work with BD/HD-DVD. I would much appreciate if you can provide more information. Please enable logging of debug messages in settings menu (screenshot is below, the option is present in the last version) and try to open the disc. The log window should not be empty at that point - please post it here and that should provide a clue. Also, what kind of BD/HD-DVD drive are you using? Thank you.

Ok let's start with the BDs I have 1:1 on file as iso made by AnyDVD, copy protection removed, so the drive is "Elby Clonedrive 1.2"
1. 5th Element
FAILURE: Code 0 at OnXoU|Dx"t<NHq2c:121264648
FAILURE: Code 0 at OnXoU|Dx"t<NHq2c:213130352
Failed to open disc
2. Blade Runner
FAILURE: Code 0 at OnXoU|Dx"t<NHq2c:121264648
FAILURE: Code 0 at OnXoU|Dx"t<NHq2c:213130352
Failed to open disc
3. Hulk
FAILURE: Code 2 at ue._-C5.ZOiC$U=y(:29393769
FAILURE: Code 0 at pH1h]M1EL`3o;Z:213130352
FAILURE: Code 0 at OnXoU|Dx"t<NHq2c:213131157
FAILURE: Code 2 at ue._-C5.ZOiC$U=y(:29393769
FAILURE: Code 0 at pH1h]M1EL`3o;Z:213130352
FAILURE: Code 0 at OnXoU|Dx"t<NHq2c:213131157
FAILURE: Code 2 at ue._-C5.ZOiC$U=y(:29393769
FAILURE: Code 0 at pH1h]M1EL`3o;Z:213130352
FAILURE: Code 0 at OnXoU|Dx"t<NHq2c:213131157
FAILURE: Code 2 at ue._-C5.ZOiC$U=y(:29393769
FAILURE: Code 0 at pH1h]M1EL`3o;Z:213130352
FAILURE: Code 0 at OnXoU|Dx"t<NHq2c:213131157
FAILURE: Code 2 at ue._-C5.ZOiC$U=y(:29393769
FAILURE: Code 0 at pH1h]M1EL`3o;Z:213130352
FAILURE: Code 0 at OnXoU|Dx"t<NHq2c:213131157
FAILURE: Code 2 at ue._-C5.ZOiC$U=y(:29393769
FAILURE: Code 0 at pH1h]M1EL`3o;Z:213130352
FAILURE: Code 0 at OnXoU|Dx"t<NHq2c:213131157
FAILURE: Code 0 at OnXoU|Dx"t<NHq2c:121264648
FAILURE: Code 0 at OnXoU|Dx"t<NHq2c:213130352
Failed to open disc
4. Happy Feet
FAILURE: Code 0 at OnXoU|Dx"t<NHq2c:121264648
FAILURE: Code 0 at OnXoU|Dx"t<NHq2c:213130352
Failed to open disc
5. Indiana Jones 4
FAILURE: Code 0 at OnXoU|Dx"t<NHq2c:121264648
FAILURE: Code 0 at OnXoU|Dx"t<NHq2c:213130352
Failed to open disc
6. I, Robot
FAILURE: Code 0 at OnXoU|Dx"t<NHq2c:121264648
FAILURE: Code 0 at OnXoU|Dx"t<NHq2c:213130352
Failed to open disc
7. Schuh des Manitu
FAILURE: Code 0 at OnXoU|Dx"t<NHq2c:121264648
FAILURE: Code 0 at OnXoU|Dx"t<NHq2c:213130352
Failed to open disc
8. Mummy 3
FAILURE: Code 0 at OnXoU|Dx"t<NHq2c:121264648
FAILURE: Code 0 at OnXoU|Dx"t<NHq2c:213130352
Failed to open disc
9. Prinz Kaspian von Narnia
FAILURE: Code 0 at OnXoU|Dx"t<NHq2c:121264648
FAILURE: Code 0 at OnXoU|Dx"t<NHq2c:213130352
Failed to open disc
10. Pirates of the Caribbean 1
FAILURE: Code 0 at OnXoU|Dx"t<NHq2c:121264648
FAILURE: Code 0 at OnXoU|Dx"t<NHq2c:213130352
Failed to open disc
11. Pirates of the Caribbean 3
FAILURE: Code 0 at OnXoU|Dx"t<NHq2c:121264648
FAILURE: Code 0 at OnXoU|Dx"t<NHq2c:213130352
Failed to open disc

...and so on, same two messages appear with all the other iso files.

One HD-DVD iso file made by AnyDVD
Space Cowboys
FAILURE: Code 0 at >*vA9JXE?&Y]zeF}4%:121261405
FAILURE: Code 0 at >*vA9JXE?&Y]zeF}4%:121261405
FAILURE: Code 0 at >*vA9JXE?&Y]zeF}4%:121261405
FAILURE: Code 0 at >*vA9JXE?&Y]zeF}4%:121261405
FAILURE: Code 0 at NI"4I9/Rk-c4.:29393608
Failed to open disc

Two BDs filed with the regular BD file structure:
1. Hancock
FAILURE: Code 3 at BUWdIc1LInb!@@TUrb~@#qS3^:121261727
FAILURE: Code 3 at BUWdIc1LInb!@@TUrb~@#qS3^:121261727
FAILURE: Code 3 at BUWdIc1LInb!@@TUrb~@#qS3^:121261727
FAILURE: Code 0 at OnXoU|Dx"t<NHq2c:121264648
FAILURE: Code 0 at OnXoU|Dx"t<NHq2c:213130352
Failed to open disc
2. Iron Man
FAILURE: Code 3 at BUWdIc1LInb!@@TUrb~@#qS3^:121261727
FAILURE: Code 3 at BUWdIc1LInb!@@TUrb~@#qS3^:121261727
FAILURE: Code 3 at BUWdIc1LInb!@@TUrb~@#qS3^:121261727
FAILURE: Code 0 at OnXoU|Dx"t<NHq2c:121264648
FAILURE: Code 0 at OnXoU|Dx"t<NHq2c:213130352
Failed to open disc

And last but not least two BDs "in person", Drive is LG GGC-H20L
1. Any DVD running
Spider Man 3
FAILURE: Code 0 at OnXoU|Dx"t<NHq2c:121264648
FAILURE: Code 0 at OnXoU|Dx"t<NHq2c:213130352
Failed to open disc
Schuh des Manitu
FAILURE: Code 0 at OnXoU|Dx"t<NHq2c:121264648
FAILURE: Code 0 at OnXoU|Dx"t<NHq2c:213130352
Failed to open disc
2. Any DVD not running
Spider Man 3
FAILURE: Code 2 at ,rj;>4_jSn?sGv&W/:213130559
FAILURE: Code 0 at /6?lHW\oa\Wb7?rX56:213130030
FAILURE: Code 2 at ,rj;>4_jSn?sGv&W/:213130559
FAILURE: Code 1 at /6?lHW\oa\Wb7?rX56:213130030
FAILURE: Code 2 at ,rj;>4_jSn?sGv&W/:213130559
FAILURE: Code 2 at /6?lHW\oa\Wb7?rX56:213130030
FAILURE: Code 2 at ,rj;>4_jSn?sGv&W/:213130559
FAILURE: Code 3 at /6?lHW\oa\Wb7?rX56:213130030
FAILURE: Code 2 at ,rj;>4_jSn?sGv&W/:213130559
FAILURE: Code 4 at /6?lHW\oa\Wb7?rX56:213130030
The volume key is unknown for this disc - video can't be decrypted
FAILURE: Code 0 at OnXoU|Dx"t<NHq2c:213130352
Failed to open disc
Schuh des Manitu
The blu-ray disc can't be opened by this BETA version. It contains the following unsupported feature: MKB v9
The volume key is unknown for this disc - video can't be decrypted
FAILURE: Code 0 at OnXoU|Dx"t<NHq2c:213130352
Failed to open disc

HTH

[mike admin]

Ok let's start with the BDs I have 1:1 on file as iso made by AnyDVD, copy protection removed,

Thanks a lot for providing this info - it was very helpful. There was indeed a bug in a program that prevented it from opening Blu-ray and HD-dvd discs that were already decrypted by AnyDVD. The new version is available for download that should open these discs.

so the drive is "Elby Clonedrive 1.2"

Also, please note that MakeMKV can open decrypted iso files directly from File-Open menu, there is no need to mount iso file in virtual drive. Processing should be much faster when iso file is opened directly.

FAILURE: Code 0 at OnXoU|Dx"t<NHq2c:121264648
FAILURE: Code 0 at OnXoU|Dx"t<NHq2c:213130352

This means that blu-ray disc is already decrypted and MakeMKV was confused. That was corrected in latest version.

3. Hulk
FAILURE: Code 2 at ue._-C5.ZOiC$U=y(:29393769
FAILURE: Code 0 at pH1h]M1EL`3o;Z:213130352
FAILURE: Code 0 at OnXoU|Dx"t<NHq2c:213131157
FAILURE: Code 2 at ue._-C5.ZOiC$U=y(:29393769

This is a very strange error coming from UDF layer. Are you sure that iso image is not corrupted? Can you open this iso with any other software?

One HD-DVD iso file made by AnyDVD
Space Cowboys
FAILURE: Code 0 at >*vA9JXE?&Y]zeF}4%:121261405

Again, the program did not expect some control files on HD-DVD to be already decrypted. That is corrected in the latest version.

2. Any DVD not running
Spider Man 3
FAILURE: Code 2 at ,rj;>4_jSn?sGv&W/:213130559
FAILURE: Code 0 at /6?lHW\oa\Wb7?rX56:213130030
The volume key is unknown for this disc - video can't be decrypted

That was the bad surprise. The program was supposed to open this disc just fine, but the host certificate inside the program was revoked by AACS and it failed to read volume id from the disc. This happened because your drive has "seen" some very recent Blu-ray discs and revoked the certificate. The keys will be updated in future versions, but for now you won't be able to open discs directly.

Schuh des Manitu
The blu-ray disc can't be opened by this BETA version. It contains the following unsupported feature: MKB v9
The volume key is unknown for this disc - video can't be decrypted

That is what it says. Current beta version uses really old AACS keys and it hits. We'll try to update the keys soon.

[ThomasG]

Thanks a lot for providing this info - it was very helpful. There was indeed a bug in a program that prevented it from opening Blu-ray and HD-dvd discs that were already decrypted by AnyDVD. The new version is available for download that should open these discs.

My pleasure. Actually the new version is indeed able to open all the BD and HD-DVD files, even the Hulk iso file now can be opened without problems.
BTW yes, I do open the files directly, just provided the "Elby Clonedrive 1.2" for informational purposes.

2. Any DVD not running
Spider Man 3
FAILURE: Code 2 at ,rj;>4_jSn?sGv&W/:213130559
FAILURE: Code 0 at /6?lHW\oa\Wb7?rX56:213130030
The volume key is unknown for this disc - video can't be decrypted

That was the bad surprise. The program was supposed to open this disc just fine, but the host certificate inside the program was revoked by AACS and it failed to read volume id from the disc. This happened because your drive has "seen" some very recent Blu-ray discs and revoked the certificate. The keys will be updated in future versions, but for now you won't be able to open discs directly.

afaiac that is not an issue at all since I backup every BD on Harddisk anyway.

[zomorf]

Hi Mike,

My HD-DVD drive is the xbox360 add-on hd-dvd drive

Drive Information
Current profile: HD DVD-ROM
Manufacturer: TOSHIBA
Product: DVD/HD X807616
Revision: MC08
Serial number: xxxxx

Disc Information
Data capacity: 27.89 Gb
Disc type: HD DVD-ROM
Disc size: 120mm
Maximum read rate: 30.24 Mbps [3x]
Number of layers: 2 (OTP)

I tried to open the above title and it failed I have the following error from the log window

FAILURE: Code 89 at rzJBCFja-=XF=:121263843
FAILURE: Code 0 at rzJBCFja-=XF=:213129662
Failed to open disc

Do I need to download any encryption keys or do anything else after installation?

This is a log from Transformers.
FAILURE: Code 89 at rzJBCFja-=XF=:121263843
FAILURE: Code 0 at rzJBCFja-=XF=:213129662
Failed to open disc
FAILURE: Code 0 at i|{01'BS@h2/y~$:29394574
FAILURE: Code 4294967266 at wWQ_5g?\&JB`D`Ow:121266327
FAILURE: Code 0 at wWQ_5g?\&JB`D`Ow:213132790
FAILURE: Code 49 at /!<K)zoc3exPyZO}ijR:29396253
FAILURE: Code 0 at qg{!4t+3VSVFh\-%6!v:121262095
FAILURE: Code 0 at i|{01'BS@h2/y~$:121266488
Failed to decode audio/video data for title #0 - invalid mux or internal error, title skipped.
FAILURE: Code 49 at /!<K)zoc3exPyZO}ijR:29396253
FAILURE: Code 0 at qg{!4t+3VSVFh\-%6!v:121262095
FAILURE: Code 0 at i|{01'BS@h2/y~$:121266488
Failed to decode audio/video data for title #1 - invalid mux or internal error, title skipped.
FAILURE: Code 49 at /!<K)zoc3exPyZO}ijR:29396253
FAILURE: Code 0 at qg{!4t+3VSVFh\-%6!v:121262095
FAILURE: Code 0 at i|{01'BS@h2/y~$:121266488
Failed to decode audio/video data for title #2 - invalid mux or internal error, title skipped.
FAILURE: Code 49 at /!<K)zoc3exPyZO}ijR:29396253
FAILURE: Code 0 at qg{!4t+3VSVFh\-%6!v:121262095
FAILURE: Code 0 at i|{01'BS@h2/y~$:121266488
Failed to decode audio/video data for title #3 - invalid mux or internal error, title skipped.
VC-1 video stream without TFCNTR information is not supported, sorry. Few HD-DVDs use it anyway.
Failed to decode audio/video data for title #4 - invalid mux or internal error, title skipped.
FAILURE: Code 49 at /!<K)zoc3exPyZO}ijR:29396253
FAILURE: Code 0 at qg{!4t+3VSVFh\-%6!v:121262095
FAILURE: Code 0 at i|{01'BS@h2/y~$:121266488
Failed to decode audio/video data for title #5 - invalid mux or internal error, title skipped.
VC-1 video stream without TFCNTR information is not supported, sorry. Few HD-DVDs use it anyway.
Failed to decode audio/video data for title #6 - invalid mux or internal error, title skipped.
VC-1 video stream without TFCNTR information is not supported, sorry. Few HD-DVDs use it anyway.
Failed to decode audio/video data for title #7 - invalid mux or internal error, title skipped.
FAILURE: Code 49 at /!<K)zoc3exPyZO}ijR:29396253
FAILURE: Code 0 at qg{!4t+3VSVFh\-%6!v:121262095
FAILURE: Code 0 at i|{01'BS@h2/y~$:121266488
Failed to decode audio/video data for title #8 - invalid mux or internal error, title skipped.
FAILURE: Code 49 at /!<K)zoc3exPyZO}ijR:29396253
FAILURE: Code 0 at qg{!4t+3VSVFh\-%6!v:121262095
FAILURE: Code 0 at i|{01'BS@h2/y~$:121266488
Failed to decode audio/video data for title #9 - invalid mux or internal error, title skipped.
VC-1 video stream without TFCNTR information is not supported, sorry. Few HD-DVDs use it anyway.
Failed to decode audio/video data for title #10 - invalid mux or internal error, title skipped.
VC-1 video stream without TFCNTR information is not supported, sorry. Few HD-DVDs use it anyway.
Failed to decode audio/video data for title #11 - invalid mux or internal error, title skipped.
FAILURE: Code 858 at 9Dl6"k4r8aQp6SH! .3S.:121261727
FAILURE: Code 858 at 9Dl6"k4r8aQp6SH! .3S.:121261727
FAILURE: Code 1119 at 9Dl6"k4r8aQp6SH! .3S.:121261727
FAILURE: Code 1119 at 9Dl6"k4r8aQp6SH! .3S.:121261727
FAILURE: Code 858 at 9Dl6"k4r8aQp6SH! .3S.:121261727
FAILURE: Code 293 at 9Dl6"k4r8aQp6SH! .3S.:121261727
FAILURE: Code 988 at 9Dl6"k4r8aQp6SH! .3S.:121261727
FAILURE: Code 1541 at 9Dl6"k4r8aQp6SH! .3S.:121261727
FAILURE: Code 1119 at 9Dl6"k4r8aQp6SH! .3S.:121261727
FAILURE: Code 1910 at 9Dl6"k4r8aQp6SH! .3S.:121261727
FAILURE: Code 1657 at 9Dl6"k4r8aQp6SH! .3S.:121261727
FAILURE: Code 1908 at 9Dl6"k4r8aQp6SH! .3S.:121261727
FAILURE: Code 1582 at 9Dl6"k4r8aQp6SH! .3S.:121261727
FAILURE: Code 1908 at 9Dl6"k4r8aQp6SH! .3S.:121261727
FAILURE: Code 993 at 9Dl6"k4r8aQp6SH! .3S.:121261727
Failed to open disc

The following is from Shooter

DBG ASSERT: "8,qhR@{=?1ba90BlcA,S{qvDc at 2uyWy@t |J&|/C]|;m:29394367
FAILURE: Code 49 at /!<K)zoc3exPyZO}ijR:29396253
FAILURE: Code 0 at qg{!4t+3VSVFh\-%6!v:121262095
FAILURE: Code 0 at i|{01'BS@h2/y~$:121266488
Failed to decode audio/video data for title #0 - invalid mux or internal error, title skipped.
FAILURE: Code 49 at /!<K)zoc3exPyZO}ijR:29396253
FAILURE: Code 0 at qg{!4t+3VSVFh\-%6!v:121262095
FAILURE: Code 0 at i|{01'BS@h2/y~$:121266488
Failed to decode audio/video data for title #1 - invalid mux or internal error, title skipped.
FAILURE: Code 49 at /!<K)zoc3exPyZO}ijR:29396253
FAILURE: Code 0 at qg{!4t+3VSVFh\-%6!v:121262095
FAILURE: Code 0 at i|{01'BS@h2/y~$:121266488
Failed to decode audio/video data for title #2 - invalid mux or internal error, title skipped.
VC-1 video stream without TFCNTR information is not supported, sorry. Few HD-DVDs use it anyway.
Failed to decode audio/video data for title #3 - invalid mux or internal error, title skipped.
VC-1 video stream without TFCNTR information is not supported, sorry. Few HD-DVDs use it anyway.
Failed to decode audio/video data for title #4 - invalid mux or internal error, title skipped.
VC-1 video stream without TFCNTR information is not supported, sorry. Few HD-DVDs use it anyway.
Failed to decode audio/video data for title #5 - invalid mux or internal error, title skipped.
VC-1 video stream without TFCNTR information is not supported, sorry. Few HD-DVDs use it anyway.
Failed to decode audio/video data for title #6 - invalid mux or internal error, title skipped.
VC-1 video stream without TFCNTR information is not supported, sorry. Few HD-DVDs use it anyway.
Failed to decode audio/video data for title #7 - invalid mux or internal error, title skipped.
FAILURE: Code 49 at /!<K)zoc3exPyZO}ijR:29396253
FAILURE: Code 0 at qg{!4t+3VSVFh\-%6!v:121262095
FAILURE: Code 0 at i|{01'BS@h2/y~$:121266488
Failed to decode audio/video data for title #8 - invalid mux or internal error, title skipped.
FAILURE: Code 49 at /!<K)zoc3exPyZO}ijR:29396253
FAILURE: Code 0 at qg{!4t+3VSVFh\-%6!v:121262095
FAILURE: Code 0 at i|{01'BS@h2/y~$:121266488
Failed to decode audio/video data for title #9 - invalid mux or internal error, title skipped.
FAILURE: Code 49 at /!<K)zoc3exPyZO}ijR:29396253
FAILURE: Code 0 at qg{!4t+3VSVFh\-%6!v:121262095
FAILURE: Code 0 at i|{01'BS@h2/y~$:121266488
Failed to decode audio/video data for title #10 - invalid mux or internal error, title skipped.
FAILURE: Code 49 at /!<K)zoc3exPyZO}ijR:29396253
FAILURE: Code 0 at qg{!4t+3VSVFh\-%6!v:121262095
FAILURE: Code 0 at i|{01'BS@h2/y~$:121266488
Failed to decode audio/video data for title #11 - invalid mux or internal error, title skipped.
FAILURE: Code 49 at /!<K)zoc3exPyZO}ijR:29396253
FAILURE: Code 0 at qg{!4t+3VSVFh\-%6!v:121262095
FAILURE: Code 0 at i|{01'BS@h2/y~$:121266488
Failed to decode audio/video data for title #12 - invalid mux or internal error, title skipped.
FAILURE: Code 49 at /!<K)zoc3exPyZO}ijR:29396253
FAILURE: Code 0 at qg{!4t+3VSVFh\-%6!v:121262095
FAILURE: Code 0 at i|{01'BS@h2/y~$:121266488
Failed to decode audio/video data for title #13 - invalid mux or internal error, title skipped.
FAILURE: Code 49 at /!<K)zoc3exPyZO}ijR:29396253
FAILURE: Code 0 at qg{!4t+3VSVFh\-%6!v:121262095
FAILURE: Code 0 at i|{01'BS@h2/y~$:121266488
Failed to decode audio/video data for title #14 - invalid mux or internal error, title skipped.
FAILURE: Code 49 at /!<K)zoc3exPyZO}ijR:29396253
FAILURE: Code 0 at qg{!4t+3VSVFh\-%6!v:121262095
FAILURE: Code 0 at i|{01'BS@h2/y~$:121266488
Failed to decode audio/video data for title #15 - invalid mux or internal error, title skipped.
FAILURE: Code 49 at /!<K)zoc3exPyZO}ijR:29396253
FAILURE: Code 0 at qg{!4t+3VSVFh\-%6!v:121262095
FAILURE: Code 0 at i|{01'BS@h2/y~$:121266488
Failed to decode audio/video data for title #16 - invalid mux or internal error, title skipped.
VC-1 video stream without TFCNTR information is not supported, sorry. Few HD-DVDs use it anyway.
Failed to decode audio/video data for title #17 - invalid mux or internal error, title skipped.
VC-1 video stream without TFCNTR information is not supported, sorry. Few HD-DVDs use it anyway.
Failed to decode audio/video data for title #18 - invalid mux or internal error, title skipped.
VC-1 video stream without TFCNTR information is not supported, sorry. Few HD-DVDs use it anyway.
Failed to decode audio/video data for title #19 - invalid mux or internal error, title skipped.
FAILURE: Code 858 at 9Dl6"k4r8aQp6SH! .3S.:121261727
FAILURE: Code 293 at 9Dl6"k4r8aQp6SH! .3S.:121261727
FAILURE: Code 292 at 9Dl6"k4r8aQp6SH! .3S.:121261727
FAILURE: Code 475 at 9Dl6"k4r8aQp6SH! .3S.:121261727
FAILURE: Code 24 at 9Dl6"k4r8aQp6SH! .3S.:121261727
FAILURE: Code 1214 at 9Dl6"k4r8aQp6SH! .3S.:121261727
FAILURE: Code 1877 at 9Dl6"k4r8aQp6SH! .3S.:121261727
FAILURE: Code 571 at 9Dl6"k4r8aQp6SH! .3S.:121261727
FAILURE: Code 1416 at 9Dl6"k4r8aQp6SH! .3S.:121261727
FAILURE: Code 686 at 9Dl6"k4r8aQp6SH! .3S.:121261727
FAILURE: Code 844 at 9Dl6"k4r8aQp6SH! .3S.:121261727
FAILURE: Code 1681 at 9Dl6"k4r8aQp6SH! .3S.:121261727
FAILURE: Code 858 at 9Dl6"k4r8aQp6SH! .3S.:121261727
FAILURE: Code 429 at 9Dl6"k4r8aQp6SH! .3S.:121261727
FAILURE: Code 429 at 9Dl6"k4r8aQp6SH! .3S.:121261727
FAILURE: Code 429 at 9Dl6"k4r8aQp6SH! .3S.:121261727
FAILURE: Code 429 at 9Dl6"k4r8aQp6SH! .3S.:121261727
FAILURE: Code 1038 at 9Dl6"k4r8aQp6SH! .3S.:121261727
FAILURE: Code 1783 at 9Dl6"k4r8aQp6SH! .3S.:121261727
FAILURE: Code 1907 at 9Dl6"k4r8aQp6SH! .3S.:121261727
FAILURE: Code 4 at 9Dl6"k4r8aQp6SH! .3S.:121261727
Failed to open disc

Hope some of this helps.

[mike admin]

Hi.

FAILURE: Code 89 at rzJBCFja-=XF=:121263843
FAILURE: Code 0 at rzJBCFja-=XF=:213129662
Failed to open disc
Do I need to download any encryption keys or do anything else after installation?

No, the program should open Hd-DVDs just fine without any additional keys/software. Please note that HD-dvd support is relatively poor, notably many VC-1 tracks are not supported. The error above is very strange, it says that some files are missing on disc. very strange.

This is a log from Transformers.
FAILURE: Code 89 at rzJBCFja-=XF=:121263843
FAILURE: Code 0 at rzJBCFja-=XF=:213129662
Failed to open disc

This should be working in version 1.2

VC-1 video stream without TFCNTR information is not supported, sorry. Few HD-DVDs use it anyway.
Failed to decode audio/video data for title #4 - invalid mux or internal error, title skipped.

This is what it says. HD-DVD titles that use VC-1 are generally not supported. The rest of errors are essentialy the same - either not supported VC-1 or demux error that was fixed in latest version. Please keep in mind that only "non-HD" audio tracks are supported for HD-DVDs.

Hope some of this helps.

Thank you for trying. I wish it worked better for you, but HD-dvd lost the format war and significant improvements to the program with respect to HD-DVD support are unlikely to happen in the near future.