MakeMKV crashes when setting preferences

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nwhite04
Posts: 2
Joined: Mon Apr 07, 2014 6:37 pm

MakeMKV crashes when setting preferences

#1 Post by nwhite04 » Mon Apr 07, 2014 6:41 pm

I'm running the latest version of MakeMKV on Windows7 64-bit. When I launch the program I see this message:

MakeMKV v1.8.9 win(x64-release) started
Profile parsing error: default profile missing, using builtin default

If I try and set any preferences, when I click on Apply or OK the application crashes. Any idea what the issue is?

Thanks

Woodstock
Posts: 10588
Joined: Sun Jul 24, 2011 11:21 pm

Re: MakeMKV crashes when setting preferences

#2 Post by Woodstock » Mon Apr 07, 2014 11:49 pm

Profile parsing error: default profile missing, using builtin default
The file default.mmcp.xml, or whatever you have configured as your default profile, is not in your program directory, usually C:\Program Files (x86)\MakeMKV .

You can try reinstalling to get it back. It's copied in as part of the install, but it is possible that something overwrote it.

nwhite04
Posts: 2
Joined: Mon Apr 07, 2014 6:37 pm

Re: MakeMKV crashes when setting preferences

#3 Post by nwhite04 » Tue Apr 08, 2014 8:14 am

Thanks. I have a Program Files directory on my D: drive which is where I had installed MakeMKV and it was causing problems. I reinstalled it on the C: drive and it's working fine now.

Regards,

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