OpenSuSE 13.1 only one device is working out of three

[mtruchado]

Hi all, this is my configuration:

Bluray:

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Type: Blu-ray
Label: OBROTHER_G51
Protection: AACS v28

First device:

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Drive Information
OS device name: /dev/sr0
Current profile: BD-ROM
Manufacturer: ATAPI
Product: iHOS104
Revision: WL0G
Serial number: 3775204068 250923408176
Firmware date:
Highest AACS version: 40

Works properly, I can play with no problems

Second device:

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Drive Information
OS device name: /dev/sr1
Current profile: BD-ROM
Manufacturer: hp
Product: DVDWBD TS-LB23P
Revision: HB21
Serial number: R8CS6GRB804622
Bus encryption flags: 1E
Highest AACS version: 40

Refuses to work, output:

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MakeMKV v1.8.7 linux(x64-release) started
Backing up disc into folder "/home/trucmar/Videos/backup/OBROTHER_G51"
Evaluation version, 30 day(s) out of 30 remaining
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0D005A80AF15B142AF9C3293813AF2A9BA9 to device 'SG:dev_11:1'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..01D023306599D7E1092753DBFD28C163CF0 to device 'SG:dev_11:1'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..04DA4894E4F0B41945C1E0F98EDFBF42823 to device 'SG:dev_11:1'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0226996B51760457752BF2A6969023485BC to device 'SG:dev_11:1'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0971BBADB43DF2D1FAE21E141F181195A2A to device 'SG:dev_11:1'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'SG:dev_11:1'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'SG:dev_11:1'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'SG:dev_11:1'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'SG:dev_11:1'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'SG:dev_11:1'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'SG:dev_11:1'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'SG:dev_11:1'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'SG:dev_11:1'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'SG:dev_11:1'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'SG:dev_11:1'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..029F1FC2A90993DA39170EA5209FF7E8BC5 to device 'SG:dev_11:1'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'SG:dev_11:1'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0D7596313E8EEE267A2F3EADF47E51F5D69 to device 'SG:dev_11:1'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'SG:dev_11:1'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..0F2826A25F6524CE5C13042E5FE6B157671 to device 'SG:dev_11:1'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'SG:dev_11:1'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..00E059EAC27B3072F079A8C10BD08021311 to device 'SG:dev_11:1'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'SG:dev_11:1'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - AUTHENTICATION FAILURE' occurred while issuing SCSI command A30..00200740100720..093FE5565029F576A4B8B3F97E3DB71CD9D to device 'SG:dev_11:1'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'SG:dev_11:1'
Can't read AACS VID from disc - most likely current AACS host certificate is revoked by your drive
Highest AACS version is v40 , MKB saved as /home/trucmar/.MakeMKV/MKB_v40_ERBRD5182.tgz
The volume key is unknown for this disc - video can't be decrypted
Backup failed
Backing up disc into folder "/home/trucmar/Videos/backup/OBROTHER_G51"
Evaluation version, 30 day(s) out of 30 remaining
Loaded content hash table, will verify integrity of M2TS files.
Backup failed

Third device:

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Drive Information
OS device name: /dev/sr1
Current profile: BD-ROM
Manufacturer: Slimtype
Product: BD E DS4E1S
Revision: EA2B
Serial number: 810170376582
Highest AACS version: 40

Also refuses to work, output:

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MakeMKV v1.8.7 linux(x64-release) started
Using direct disc access mode
Evaluation version, 26 day(s) out of 30 remaining
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'SG:dev_11:1'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'SG:dev_11:1'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'SG:dev_11:1'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'SG:dev_11:1'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'SG:dev_11:1'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'SG:dev_11:1'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'SG:dev_11:1'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'SG:dev_11:1'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'SG:dev_11:1'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'SG:dev_11:1'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'SG:dev_11:1'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'SG:dev_11:1'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'SG:dev_11:1'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'SG:dev_11:1'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'SG:dev_11:1'
Can't read AACS VID from disc - most likely current AACS host certificate is revoked by your drive
Highest AACS version is v40 , MKB saved as /home/trucmar/.MakeMKV/MKB_v40_ERBRD5182.tgz
The volume key is unknown for this disc - video can't be decrypted
Failed to open disc

I tried to compile using this configuration:

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CFLAGS=-g -O2 -D_GNU_SOURCE -D_linux_ -DOPENSSL_NO_EC

But nothing changed, these are the version that I use for openssl libraries:

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libopenssl1_0_0-32bit-1.0.1e-11.10.1.x86_64
libopenssl-devel-1.0.1e-11.10.1.x86_64
libopenssl1_0_0-1.0.1e-11.10.1.x86_64
openssl-1.0.1e-11.10.1.x86_64

All the three devices works on Windows

Please, advice.

[mtruchado]

Hi

Very interesting what I discover. The difference between the unit that works and the two that doesn't work is that the one that works is directly attached to the SATA interface to the motherboard, the other two are on a external case attached to to an USB port (they are portable units). I attached one of them that didn't work directly to the MoBo using a special cable and... guest what?, works perfectly

So, I can only reproduce the problem when the drive is attached to a USB port

EDIT:

I tried attaching the drive both to a USB 2.0 and 3.0 port, same result, didn't work, I will try later attaching the drive to a e-Sata interface

please, help

Thanks.

[mike admin]

Looks like a bug either in kernel or hardware usb-sata bridge chipset. Can you please post relevant section from verbose lsusb?

[mtruchado]

Hi

First of all thank you very much for the response, I hope this would help you, otherwise tell me what you need, I'm more than happy to provide the info

Let's start first with the device itself, It appears as "Initio Corporation", basically It is a USB 3.0 box (attached to a USB 3.0 controller) that holds the drive

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Bus 004 Device 003: ID 13fd:3940 Initio Corporation
Device Descriptor:
  bLength                18
  bDescriptorType         1
  bcdUSB               2.10
  bDeviceClass            0 (Defined at Interface level)
  bDeviceSubClass         0
  bDeviceProtocol         0
  bMaxPacketSize0        64
  idVendor           0x13fd Initio Corporation
  idProduct          0x3940
  bcdDevice            2.13
  iManufacturer           1 Initio
  iProduct                2 INIC-3609
  iSerial                 3 30303030303030303030303030303030
  bNumConfigurations      1
  Configuration Descriptor:
    bLength                 9
    bDescriptorType         2
    wTotalLength           32
    bNumInterfaces          1
    bConfigurationValue     1
    iConfiguration          0
    bmAttributes         0x80
      (Bus Powered)
    MaxPower              100mA
    Interface Descriptor:
      bLength                 9
      bDescriptorType         4
      bInterfaceNumber        0
      bAlternateSetting       0
      bNumEndpoints           2
      bInterfaceClass         8 Mass Storage
      bInterfaceSubClass      2 SFF-8020i, MMC-2 (ATAPI)
      bInterfaceProtocol     80
      iInterface              0
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x8b  EP 11 IN
        bmAttributes            2
          Transfer Type            Bulk
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0200  1x 512 bytes
        bInterval               0
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x0a  EP 10 OUT
        bmAttributes            2
          Transfer Type            Bulk
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0200  1x 512 bytes
        bInterval               0
Binary Object Store Descriptor:
  bLength                 5
  bDescriptorType        15
  wTotalLength           22
  bNumDeviceCaps          2
  USB 2.0 Extension Device Capability:
    bLength                 7
    bDescriptorType        16
    bDevCapabilityType      2
    bmAttributes   0x00000002
      Link Power Management (LPM) Supported
  SuperSpeed USB Device Capability:
    bLength                10
    bDescriptorType        16
    bDevCapabilityType      3
    bmAttributes         0x00
    wSpeedsSupported   0x000e
      Device can operate at Full Speed (12Mbps)
      Device can operate at High Speed (480Mbps)
      Device can operate at SuperSpeed (5Gbps)
    bFunctionalitySupport   1
      Lowest fully-functional device speed is Full Speed (12Mbps)
    bU1DevExitLat          10 micro seconds
    bU2DevExitLat         512 micro seconds
Device Status:     0x0000
  (Bus Powered)

And here is the info about my USB controller:

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Bus 005 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Device Descriptor:
  bLength                18
  bDescriptorType         1
  bcdUSB               3.00
  bDeviceClass            9 Hub
  bDeviceSubClass         0 Unused
  bDeviceProtocol         3
  bMaxPacketSize0         9
  idVendor           0x1d6b Linux Foundation
  idProduct          0x0003 3.0 root hub
  bcdDevice            3.11
  iManufacturer           3 Linux 3.11.10-7-desktop xhci_hcd
  iProduct                2 xHCI Host Controller
  iSerial                 1 0000:02:00.0
  bNumConfigurations      1
  Configuration Descriptor:
    bLength                 9
    bDescriptorType         2
    wTotalLength           31
    bNumInterfaces          1
    bConfigurationValue     1
    iConfiguration          0
    bmAttributes         0xe0
      Self Powered
      Remote Wakeup
    MaxPower                0mA
    Interface Descriptor:
      bLength                 9
      bDescriptorType         4
      bInterfaceNumber        0
      bAlternateSetting       0
      bNumEndpoints           1
      bInterfaceClass         9 Hub
      bInterfaceSubClass      0 Unused
      bInterfaceProtocol      0 Full speed (or root) hub
      iInterface              0
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x81  EP 1 IN
        bmAttributes            3
          Transfer Type            Interrupt
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0004  1x 4 bytes
        bInterval              12
        bMaxBurst               0
Hub Descriptor:
  bLength              12
  bDescriptorType      42
  nNbrPorts             2
  wHubCharacteristic 0x0009
    Per-port power switching
    Per-port overcurrent protection
  bPwrOn2PwrGood       10 * 2 milli seconds
  bHubContrCurrent      0 milli Ampere
  bHubDecLat          0.0 micro seconds
  wHubDelay             0 nano seconds
  DeviceRemovable    0x00
 Hub Port Status:
   Port 1: 0000.02a0 5Gbps power Rx.Detect
   Port 2: 0000.02a0 5Gbps power Rx.Detect
Binary Object Store Descriptor:
  bLength                 5
  bDescriptorType        15
  wTotalLength           15
  bNumDeviceCaps          1
  SuperSpeed USB Device Capability:
    bLength                10
    bDescriptorType        16
    bDevCapabilityType      3
    bmAttributes         0x00
    wSpeedsSupported   0x0008
      Device can operate at SuperSpeed (5Gbps)
    bFunctionalitySupport   3
      Lowest fully-functional device speed is SuperSpeed (5Gbps)
    bU1DevExitLat           3 micro seconds
    bU2DevExitLat        2047 micro seconds
Device Status:     0x0001
  Self Powered

[mtruchado]

By the way, today I got a different external case, this time It is an USB 2.0 case, It works!!!, so the problem is only happening with this USB 3.0 case.