External Blu-ray Drive Unrecognized

[TeeKay]

The software is failing to recognize my external Asus BD drive:
http://www.amazon.ca/Asus-External-Blu- ... 0051UY168/

My internal drive doesn't work anymore, but it's recognized without a problem.

The ASUS drive I need to use is connected via USB, and if I dig into the details, it's listed as:
\Device\00000180

Might be worth noting it is also a Blu-ray burner.

Is the software just scanning for \Device\CdRom*? How does it go about detecting a device, and what info should I provide you guys with so that you can diagnose the problem further?

[mike admin]

What happens if you reboot? Will it become \Device\00000180 again, or will it become visible?

[TeeKay]

Thanks! To my surprise, restarting did actually fix the problem. Now I feel like a bit of an idiot.

Anyway, what's the reasoning behind it being unable to find and access the drive when it wasn't plugged in at boot? Is it a problem that people have never really encountered/reported? Or a marginal enough problem that it was never really worth working on, since restarting fixes it?

As someone who only owns a laptop, my Blu-ray drive is only plugged in when I'm using it. It'll be quite rare that I'd turn on my computer and have it connected.

PS: Sorry admin if I double-posted my thread! Didn't realize my post had to be approved first.

[mike admin]

It was actually a bug in MakeMKV that showed up very rarely. Will be fixed in the next version.