trouble with a Blu Ray copy of The Descendants.

[robertpetry]

Hello all,

I am having trouble with a Blu Ray copy of The Descendants.

This appears to be the correct track but I have tried a complete disc conversion as well.

Title information
Name: The Descendants
Source file name: 00800.mpls
Duration: 1:55:00
Chapters count: 32
Size: 22.5 GB
Segment count: 1
Segment map: 1
File name: The_Descendants_t02.mkv

My Errors are as follows:

Saving 1 titles into directory /Volumes/Macintosh HD 2
Error 'Scsi error - MEDIUM ERROR:READ RETRIES EXHAUSTED' occurred while reading '/BDMV/STREAM/00001.m2ts' at offset '675065856'
Error 'Scsi error - MEDIUM ERROR:NO SEEK COMPLETE' occurred while reading '/BDMV/STREAM/00001.m2ts' at offset '675194880'
Error 'Scsi error - NOT READY:LOGICAL UNIT NOT READY, OPERATION IN PROGRESS' occurred while reading '/BDMV/STREAM/00001.m2ts' at offset '675459072'
Error 'Scsi error - MEDIUM ERROR:READ RETRIES EXHAUSTED' occurred while reading '/BDMV/STREAM/00001.m2ts' at offset '675459072'
DEBUG: Code 0 at 2|T8*rjX](yuk^<GH/bD:121262739
DEBUG: Code 0 at `2yQ<AeFdwGNKSVn@P.T:121261888
DEBUG: Code 0 at 2|T8*rjX](yuk^<GH/bD:213130743
DEBUG: Code 329814 at 2|T8*rjX](yuk^<GH/bD:29393332
DEBUG: Code 0 at iF?6.!f$+e*Hm1w5BcKL;:121266396
DEBUG: Code 0 at iF?6.!f$+e*Hm1w5BcKL;:121266396
DEBUG: Code 0 at iF?6.!f$+e*Hm1w5BcKL;:121266396
LIBMKV_TRACE: Exception: Error while reading input
Failed to save title 2 to file /Volumes/Macintosh HD 2/The_Descendants_t02.mkv
0 titles saved, 1 failed

The log file is longer and is attached.

I have MKV 1.8.3 for Mac and an external ASUS BD Drive Model SBW-06D2X-U

I saw a thread from about a year ago were people were having similar issues but their issue was cleared up in 1.7.4.

Any ideas? Thank you so much!

[Woodstock]

Error 'Scsi error - MEDIUM ERROR:READ RETRIES EXHAUSTED' occurred while reading '/BDMV/STREAM/00001.m2ts' at offset '675065856'
Error 'Scsi error - MEDIUM ERROR:NO SEEK COMPLETE' occurred while reading '/BDMV/STREAM/00001.m2ts' at offset '675194880'
Error 'Scsi error - NOT READY:LOGICAL UNIT NOT READY, OPERATION IN PROGRESS' occurred while reading '/BDMV/STREAM/00001.m2ts' at offset '675459072'
Error 'Scsi error - MEDIUM ERROR:READ RETRIES EXHAUSTED' occurred while reading '/BDMV/STREAM/00001.m2ts' at offset '675459072'

Operating system says the disk is unreadable. This could be dirt or scratches on the disk, or a problem with the drive itself.

Start by cleaning the disk.

[robertpetry]

Okay, I'll try that. I looked at it earlier and the disk seemed clean.

I figured there were disk errors built into the copy protection or something.

I'll clean the disk and try again.

[robertpetry]

No luck.

I guess either the disk is bad or my drive is just too sensitive to small scratches...

[setarip_old]

Hi!

Return the Blu-ray disc to the place of purchase in exchange for a new one...