MKV Output File Skips And Freezes

[marcbkk]

Hi Nomad, Mike, and everyone. I just found this program today after installing a Blu Ray burner into my PC yesterday. What a great program. Thank you. I love the simplicity and the ability to create an MKV file so easily is great.

I have a copy of Baraka on Blu-Ray which I bought on Amazon. A great film if you never seen it. It also contains a bonus feature called "Baraka - A Closer Look", which is a 76 minute documentary on the making of Baraka.

I tried to create an MKV of that chapter today, I did it three times in fact, but the output is not right. The MKV process completes without error, but when I play the file it skips and there are some frames that are pixelated. The sound also does not follow correctly with the video. There are some frames though which look beautiful, but unfortunately the entire file is not right. It will also play on some machines a little bit and on other machines it doesn't play at all.

I am wondering if this is because of some file protection on the Blu-Ray itself perhaps that MakeMKV is having trouble to remove?

By the way, I am trying to make the MKV file directly from the original Blu-Ray and I didn't do a rip/backup of the 43GB Blu-Ray to my hard drive first. I don't think this should make a difference though.

Does anyone have any ideas on what I can perhaps try to make the MKV file come out correctly?

Any thoughts would be much appreciated. Cheers to all...

[Smithcraft]

If you enable the debugging option, and post a log, we can see what the problems might be.

SC

[marcbkk]

Thanks. Here is the log data:

Debug log started at Sat Mar 30 04:34:10 2013 , written by MakeMKV v1.8.0 win(x64-release)
Using 524544KB for read cache.
001005:0000 MakeMKV v1.8.0 win(x64-release) started
001004:0000 Debug logging enabled, log will be saved as C:\Users\M/MakeMKV_log.txt
003006:0000 Opening files on harddrive at H:/Baraka A Closer Look
003305:0000 AACS directory not present, assuming unencrypted disc
005050:0000 Evaluation version, 29 day(s) out of 30 remaining
003307:0000 File 00000.mpls was added as title #0
005011:0000 Operation successfully completed
005014:0000 Saving 1 titles into directory H:/
002008:0020 Program reads data faster than it can write to disk, consider upgrading your hard drive if you see many of these messages.
002008:0020 Program reads data faster than it can write to disk, consider upgrading your hard drive if you see many of these messages.
002008:0020 Program reads data faster than it can write to disk, consider upgrading your hard drive if you see many of these messages.
002008:0020 Program reads data faster than it can write to disk, consider upgrading your hard drive if you see many of these messages.
002008:0020 Program reads data faster than it can write to disk, consider upgrading your hard drive if you see many of these messages.
002008:0020 Program reads data faster than it can write to disk, consider upgrading your hard drive if you see many of these messages.
002008:0020 Program reads data faster than it can write to disk, consider upgrading your hard drive if you see many of these messages.
002008:0020 Program reads data faster than it can write to disk, consider upgrading your hard drive if you see many of these messages.
002008:0020 Program reads data faster than it can write to disk, consider upgrading your hard drive if you see many of these messages.
002008:0020 Program reads data faster than it can write to disk, consider upgrading your hard drive if you see many of these messages.
005005:0080 1 titles saved
005036:0104 Copy complete. 1 titles saved.
Application exited at Sat Mar 30 04:42:46 2013

This time I ran it from the Blu-Ray files which were already on my hard drive so it didn't have to remove any copy protection or encryption.

I will run it again from the Blu-Ray directly so if there are any DRM issues perhaps it will show in the log.

[marcbkk]

Ok, I ran it again and this time directly from the Blu-Ray disc. The debug log is much similar though and nothing mentioned about any encryption or copyright protection on the disc:

Debug log started at Sat Mar 30 04:46:13 2013 , written by MakeMKV v1.8.0 win(x64-release)
Using 524544KB for read cache.
001005:0000 MakeMKV v1.8.0 win(x64-release) started
001004:0000 Debug logging enabled, log will be saved as C:\Users\M/MakeMKV_log.txt
003007:0000 Using direct disc access mode
005050:0000 Evaluation version, 29 day(s) out of 30 remaining
DAFD=PAAAADAAAAEABDQEEEgADAQ==
DCE=4Y46lXWokstBDlac+WCU/vU7kqe1BPV/5Qlcb8x5NLq6mJXaYW/vVpwca/GwhYoOpxg5IA8DvGdAbz1u2yKCVlICWEypOETb+10d4Pbo7zQC5siucDgaZR2lUOxBpaACq9c0BdaqW+EbEPTBzWejFAb90PoDhjPr/g==
DCE=2nksw/Y2iIkl0UrQO1acDdZVWS7i+oDMhmafqUyuJdeFO5mIX/j5vzXiRo6fFZhDe4DXax8b2MC9K4Qzc5qRz8n3BNxB4U6PQpnzAplWBeYyCorwFxGaGpUqWLkfFdKiHUTK/FlHpfYZdIB3onKpYjLqdXA3kGY+JQ==
DISCID=EE5DF71D68C912A08256B8A832ED16739E3416A5
003307:0000 File 00011.mpls was added as title #0
003307:0000 File 00002.mpls was added as title #1
003307:0000 File 00001.mpls was added as title #2
003025:0000 Title #00003.m2ts has length of 10 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00005.m2ts has length of 5 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003307:0000 File 00012.m2ts was added as title #3
003307:0000 File 00016.m2ts was added as title #4
003025:0000 Title #00020.m2ts has length of 5 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00008.m2ts has length of 45 seconds which is less than minimum title length of 120 seconds and was therefore skipped
005011:0000 Operation successfully completed
005014:0000 Saving 1 titles into directory G:/
005005:0080 1 titles saved
005036:0104 Copy complete. 1 titles saved.
Application exited at Sat Mar 30 05:13:24 2013

[mike admin]

Do you have "show AV sync issues" enabled in preferences? If no, please enable it, re-run, and post the error log again.

[marcbkk]

Thanks Mike. I ran it again with enabling "show AV sync issues" as you said. No, it wasn't enabled before, but it appears the result is the same except for some changes in the line of coded text. Here is the log entry:

Debug log started at Sat Mar 30 09:23:40 2013 , written by MakeMKV v1.8.0 win(x64-release)
Using 524544KB for read cache.
001005:0000 MakeMKV v1.8.0 win(x64-release) started
001004:0000 Debug logging enabled, log will be saved as C:\Users\M/MakeMKV_log.txt
003007:0000 Using direct disc access mode
005050:0000 Evaluation version, 29 day(s) out of 30 remaining
DAFD=PAAAADAAAAEABDQEEEgADAQ==
DCE=EujU3RszUfUYqr9/vHWLxGzikMS8AufHa7YGYO5Jdm5kYMwf65QZIH9XBAxixI86lNPMS6pupQZPvzOndQqNuH9lIjNqXj7ALQeYgbapc91xu27MKb9hfrIyCnYCUew6ICW7VEP7csajO6y5nxtyngdXPRA09MOHRQ==
DCE=tvo28zvHS8EaGSlnpWNvPqTp0Qte2A+MYlcrYmTs58Jw5KnTjJ99FeLhI1ebq5Il0lawz8SuD7rSs0IpmOSlpod74WuN7D6snxTcUPTRXykCGRUlQc9KPXMCWWpqlzmiY+X75cfHXfSdiwqm0DGogpiiqu3S2gknZg==
DISCID=EE5DF71D68C912A08256B8A832ED16739E3416A5
003307:0000 File 00011.mpls was added as title #0
003307:0000 File 00002.mpls was added as title #1
003307:0000 File 00001.mpls was added as title #2
003025:0000 Title #00003.m2ts has length of 10 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00005.m2ts has length of 5 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003307:0000 File 00012.m2ts was added as title #3
003307:0000 File 00016.m2ts was added as title #4
003025:0000 Title #00020.m2ts has length of 5 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00008.m2ts has length of 45 seconds which is less than minimum title length of 120 seconds and was therefore skipped
005011:0000 Operation successfully completed
005014:0000 Saving 1 titles into directory H:/
005005:0080 1 titles saved
005036:0104 Copy complete. 1 titles saved.
Application exited at Sat Mar 30 09:38:58 2013

[mike admin]

Then it is safe to assume that the output file is valid, and you have playback issues. Firstly, please post mediainfo.sourceforge.net output for the file. The second thing to try is to remux entire file with mkvtoolnix. What player do you use? It might be a bitrate problem as well.

[marcbkk]

Thanks. I don't think I have player issues or bit-rate issues. I made a number of MKV rips using MakeMKV and none of the other files had problems. Just this one. I will post the medinfo output shortly. I tried two players on one computer, VLC and PowerDVD. Both played the file incorrectly. Then I tried the file on my LG home DVD player through my TV and it skipped even worse than on computer. Then I tried it on another computer with VLC and VLC simply crashed on the second computer.

[marcbkk]

I am not sure what exactly you want me to output from MediaInfo, but I went to the File menu and selected the option Export and it created an XML file which contained the following. Let me know if this is what you want or something else:

<?xml version="1.0" encoding="UTF-8"?>
<Mediainfo version="0.7.62">
<File>
<track type="General">
<Unique_ID>1472317787718187967600523071472672591 (0x11B8EDF15AD7304A10C9EFC322A1F4F)</Unique_ID>
<Complete_name>H:\Baraka - A Closer Look.mkv</Complete_name>
<Format>Matroska</Format>
<Format_version>Version 2</Format_version>
<File_size>13.6 GiB</File_size>
<Duration>1h 16mn</Duration>
<Overall_bit_rate>25.5 Mbps</Overall_bit_rate>
<Encoded_date>UTC 2013-03-31 10:01:39</Encoded_date>
<Writing_application>MakeMKV v1.8.0 win(x64-release)</Writing_application>
<Writing_library>libmakemkv v1.8.0 (1.2.0/1.1.0) win(x64-release)</Writing_library>
</track>

<track type="Video">
<ID>1</ID>
<Format>VC-1</Format>
<Format_profile>Advanced@L3</Format_profile>
<Codec_ID>V_MS/VFW/FOURCC / WVC1</Codec_ID>
<Codec_ID_Hint>Microsoft</Codec_ID_Hint>
<Duration>1h 16mn</Duration>
<Width>1 920 pixels</Width>
<Height>1 080 pixels</Height>
<Display_aspect_ratio>16:9</Display_aspect_ratio>
<Frame_rate_mode>Constant</Frame_rate_mode>
<Frame_rate>29.970 fps</Frame_rate>
<Chroma_subsampling>4:2:0</Chroma_subsampling>
<Bit_depth>8 bits</Bit_depth>
<Scan_type>Interlaced</Scan_type>
<Scan_order>Top Field First</Scan_order>
<Compression_mode>Lossy</Compression_mode>
<Language>English</Language>
<Default>No</Default>
<Forced>No</Forced>
</track>

<track type="Audio">
<ID>2</ID>
<Format>PCM</Format>
<Codec_ID>A_PCM/INT/LIT</Codec_ID>
<Duration>1h 16mn</Duration>
<Bit_rate_mode>Constant</Bit_rate_mode>
<Channel_s_>2 channels</Channel_s_>
<Sampling_rate>48.0 KHz</Sampling_rate>
<Bit_depth>16 bits</Bit_depth>
<Title>2/0</Title>
<Language>English</Language>
<Default>Yes</Default>
<Forced>No</Forced>
</track>

<track type="Menu">
<_00_00_00000>en:Chapter 00</_00_00_00000>
<_00_07_45364>en:Chapter 01</_00_07_45364>
<_00_12_02154>en:Chapter 02</_00_12_02154>
<_00_19_23328>en:Chapter 03</_00_19_23328>
<_00_24_30469>en:Chapter 04</_00_24_30469>
<_00_31_47872>en:Chapter 05</_00_31_47872>
<_00_36_16874>en:Chapter 06</_00_36_16874>
<_00_45_16547>en:Chapter 07</_00_45_16547>
<_00_52_44294>en:Chapter 08</_00_52_44294>
<_00_59_09412>en:Chapter 09</_00_59_09412>
<_01_05_50680>en:Chapter 10</_01_05_50680>
<_01_12_44560>en:Chapter 11</_01_12_44560>
</track>

</File>
</Mediainfo>

[Chetwood]

ALT-E, switch tab to "Text".

[Romansh]

FWIW, you won't get interlaced VC-1 to work correctly in VLC, at least if you're using the software decoder. No idea about PowerDVD et al. though.

[marcbkk]

Hello Everyone. I know this post is already 4 years old, but it was never resolved and I eventually gave up trying to RIP the chapters I was having problems with on the Baraka movie Blu Ray.

I just however downloaded and installed the latest version of MakeMKV and tried it again and it made a perfect output copy this time. No problems. So issue resolved.

Perhaps it was some protection on the disc at the time that was preventing it from being able to be output properly. But now that 4 years has gone by, and the software has been updated quite a few times since then, perhaps those issues in the software have been resolved.

Anyway, I am very pleased.

Thanks again...