The Hobbit - Fatal Error Occured, Program will now Exit

[JC_123]

Hi,

Just installed MakeMKV v1.8 to get the new SVQs for newer discs, and now I'm having trouble getting any discs to properly open. Now whenever I try to open the disc, I get the fatal error msg and the program closes. Here is the log.txt file for the Hobbit. I had the same exact issue with Life of Pi. v1.8 is the only version i've ever had this error with. I had previously been using v1.7.7 and had no issues.

Here's the log output, which interestingly does not log the fatal error and says the operation completed successfully. The only thing it did successfully was crash!

Debug log started at Mon Mar 25 16:12:01 2013 , written by MakeMKV v1.8.0 win(x86-release)
Using 65664KB for read cache.
001005:0000 MakeMKV v1.8.0 win(x86-release) started
001004:0000 Debug logging enabled, log will be saved as C:\Documents and Settings\user/MakeMKV_log.txt
003007:0000 Using direct disc access mode
DAFD=PAAAADAAAAEABDQkEGwEBAQ==
DCE=x7gpIY5psugvAkYLdDBOejYUwIBxUV/wWVZgVDBq22HXCiEYGZpwj3Y7sGyMNx57ioerZa8vR+0lFcyqXgXZAoiYYLOZrVCdjxh9K8qqfkOzQa3UCo76ej4qUx8bhWRogtHZxAIkT6UUyMMEx9UUe6EMF8tpPL9peQ==
DCE=oHAngKju0cW07RNXjE5ettJaHAXpOio+bgN3eVkxSPvnCvB2R0nkr8r+AKhvXfjAi82bg0fdv3MiydpZPjkpqTWmtbTUnVkuxAuTr0sVv5Y9kGT9S6IIpWSTjKPCXI0YK9hDPflALCaYHoaVrU4pSkUaSTtC00hiQg==
DISCID=947BFB6CF7047731771CEF856393941B1D9EB546
003025:0000 Title #00009.mpls has length of 50 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00120.mpls has length of 90 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003307:0000 File 00007.mpls was added as title #0
003307:0000 File 00100.mpls was added as title #1
003025:0000 Title #00008.mpls has length of 29 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00000.mpls has length of 8 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00005.m2ts has length of 11 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00014.m2ts has length of 5 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00999.m2ts has length of 1 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00018.m2ts has length of 4 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00009.m2ts has length of 50 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00008.m2ts has length of 1 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00001.m2ts has length of 45 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00006.m2ts has length of 6 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00901.m2ts has length of 10 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00900.m2ts has length of 10 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00000.m2ts has length of 45 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00023.m2ts has length of 4 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00003.m2ts has length of 4 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00017.m2ts has length of 29 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #00007.m2ts has length of 23 seconds which is less than minimum title length of 120 seconds and was therefore skipped
005011:0000 Operation successfully completed
csf9
csf6
Application exited at Mon Mar 25 16:14:22 2013

[JC_123]

here is the TGZ file for the attempted rip as well. Hope this helps.

[kfreeb]

I ripped this very title last night, no errors. File size ended up 28.45GB

I am using the Mac version 1.8.0 of MakeMKV.

[JC_123]

I am using x86 on XP, my guess is results will vary depending upon OS.

Admins-I will upload the dump file for the BD+ code a bit later, since decryption process appears to be what kills it. Please confirm your email address as if it's too big I can try to send you a link to it.

[JC_123]

Of course the minute I turn on debug, the darned thing works!

Ah well, still having an issue with Life of Pi. I will post output in that thread & send you the dump for that, just let me know what email address I should send it to.

Thanks

[atomic7431]

i have this same error with a different bluray disc, says it completes but then exits without error messages, only difference is turning on debug does not fix the issue for me, ive created a new thread above called g i joe rise of the cobra.

[JC_123]

i have this same error with a different bluray disc, says it completes but then exits without error messages, only difference is turning on debug does not fix the issue for me, ive created a new thread above called g i joe rise of the cobra.

hey atom, my issue actually ended up being related to my windows login user. It had a domain associated with it, and for whatever reason when I wasn't connected to the domain MakeMKV failed. I have since started logging in with a different windows login user that is a local admin on the machine with no external associated domains, and that took care of the issue. I'm still hoping mike the admin can chime in and let me know why this would matter for an application like MakeMKV.

[atomic7431]

My machine has no domains etc its just a straight admin user account and my problem still exists.