MakeMKV bug in finding subtitles on specific BD

[ds2249]

I have a new BD, Secret of Moonacre (nordic version), that MakeMKV only finds 2 out of 4 subtitles.
Please see the picture. At the snapshot used AnyDVD image to be able to show comparision with BDREbuilder.
Same behaviour when I disable anydvd and use the original disc. eac3to also finds all subs.

See the picture that Swedish and Finnish is missing when MakeMKV has processed the disc.

More then happy to supply *.CLPI and *.MPLS if needed.

[lukey08]

I only just downloaded the latest version of MakeMKV yesterday, and I'm having the exact same issue as well, with many subtitles missing when I open a few blu ray discs using MakeMKV.

Can anyone help overcome this issue?

[mike admin]

More then happy to supply *.CLPI and *.MPLS if needed.

yes please, to support@makemkv.com . Please check that you do see subtitles on the player, and not just in BD rebuilder. Also please provide the contents of lower log window, at least lines "File xxx was added as title yyy"

[ds2249]

More then happy to supply *.CLPI and *.MPLS if needed.

yes please, to support@makemkv.com . Please check that you do see subtitles on the player, and not just in BD rebuilder. Also please provide the contents of lower log window, at least lines "File xxx was added as title yyy"

Submitted the logfile and MPLS/CLPI files as requested. If there is anything else you need don't hesitate to ask.

[mike admin]

Thank you very much for submitting files - the error is found and will be corrected in a next version.

[ds2249]

Thank you very much for submitting files - the error is found and will be corrected in a next version.

I can confirm that v.12 works as it should in this case. Thanks for the update!