How long to sort a problem?

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Pecker
Posts: 23
Joined: Mon Aug 08, 2011 9:07 am

How long to sort a problem?

#1 Post by Pecker » Wed Nov 21, 2012 6:45 pm

On Saturday I emailed the bug log, etc, to the email address at the FAQ.

How long does it usually take to sort out?

Cheers.

Steve W

setarip_old
Posts: 2136
Joined: Wed Dec 09, 2009 1:31 pm

Re: How long to sort a problem?

#2 Post by setarip_old » Wed Nov 21, 2012 7:19 pm

Hi!

There is no fixed answer to your question. Simple problems are usually resolved quickly, while complex problems may take as much as a couple of weeks...

Pecker
Posts: 23
Joined: Mon Aug 08, 2011 9:07 am

Re: How long to sort a problem?

#3 Post by Pecker » Sun Nov 25, 2012 1:17 pm

Many thanks.

Will they e-mail me back if/when it's fixed, or do I just keep trying?

Oh, and what's the success rate?

Cheers.

Steve W

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