Prometeus crash

[crowfax]

I'm brand new here and i'm having the same problem. i tried sending the dump file (size of 39.1 mb) but it was "too large" and wouldn't send.

any suggestions?

i would post it on here but i can see there's already a few up.

thanks a bunch.

Use a service like www.sendfile.com

[crowfax]

(No "Dump" file created for PROMETHEUS DVD which appeared to open normally.)

BD+ dump files are only created for discs that have BD+. DVD's do not have BD+ protection.

[wertert]

+1 for me. New member here. Hi All

Problem is exactly as described above. 64 bit win 7

Have attempted to email 52Mb dump file ( zipped )

still sending now !

[havok3114]

William, I used http://www.sendspace.com/ to send my dump file in. Upload it there and send the link.

[AAlchemy]

I used my google drive.

[hub srt]

Having the same issues for the BD version of the movie. It will crash MKV.

This is what is gives me.
MakeMKV v1.7.7 win(x86-release) started
Using direct disc access mode
Evaluation version, 30 day(s) out of 30 remaining
Loaded 111 SVQ file(s)
Processing BD+ code, please be patient - this may take up to few minutes
Processing BD+ code using generic SVQ from builtin/00000.svq
Failed to process BD+ code using generic SVQ from builtin/00000.svq

[mike admin]

SVQ updated for all versions. If it still crashes, please reply here.

[bartman]

Is the 3D disk 'fixed' too? MKV ends with 'Backup failed' due to 'Failed to process BD+ code'.

[JamesG269]

Still crashes, as of a few minutes ago:

Code: Select all

MakeMKV v1.7.7 win(x64-release) started
Debug logging enabled, log will be saved as C:\Users\jgentile/MakeMKV_log.txt
Using direct disc access mode
Evaluation version, 29 day(s) out of 30 remaining
Loaded 115 SVQ file(s)
Processing BD+ code, please be patient - this may take up to few minutes
Processing BD+ code using generic SVQ from builtin/00000.svq
DEBUG: Code 89 at |19~.e~B0kB?qG#eL`:29397265
DEBUG: Code 89 at |19~.e~B0kB?qG#eL`:121262923
DEBUG: Code 0 at |19~.e~B0kB?qG#eL`:29394643
DEBUG: Code 0 at VQ8`[Z>&o,%^97:N6}sW:121262486
DEBUG: Code 0 at gV%VSomF4%^v^a[S:29400531
DEBUG: Code 0 at gV%VSomF4%^v^a[S:29398254
DEBUG: Code 0 at gV%VSomF4%^v^a[S:213139690
Failed to process BD+ code using generic SVQ from builtin/00000.svq
DEBUG: Code 0 at ;]D-G092s*LE\HmlM%:121265752
Saved BD+ dump file as C:\Users\jgentile/.MakeMKV/dump_Prometheus_986AF3EED696C860.tgz
Failed to process BD+ code, please check http://www.makemkv.com/svq/ for updated program and SVQ files
DEBUG: Code 0 at ^ES:6?mKZ|!<r&e>:29396897
DEBUG: Code 233 at cTvFCJypub2bRUkXhB+L4+2S:0
Failed to open disc

Have uploaded the crash dump to SkyDrive: https://skydrive.live.com/redir?resid=8 ... 09DB96!209

[havok3114]

My blu-ray worked now! Thanks

[setarip_old]

@mike admin

Regarding the single disc, 2D U.S. Blu-ray version of "Prometheus":

Using v.1.7.7, I have just succesfully created both a FULL DISC backup and a MOVIE-Only backup (00800.MPLS/00800.M2TS).

Thanks for your great efforts ;>}

[ephemeris]

I have the 2 disk version using MakeMKV 1.7.7 under OSX 10.7.5.

The log gets to this point

MakeMKV v1.7.71 darwin(x86-release) started
Debug logging enabled, log will be saved as /Users/norman/MakeMKV_log.txt
Optical drive "DVD+R-DL HL-DT-ST DVD-RW GH61N PA03" opened in DASPI v1.3 mode.
Optical drive "BD-RE HL-DT-ST BD-RE WH10LS30 1.00" opened in DASPI v1.3 mode.
Using direct disc access mode
Downloading latest SVQ(s) to /Users/norman/.MakeMKV ...
Loaded 64 SVQ file(s)
Processing BD+ code, please be patient - this may take up to few minutes
Processing BD+ code using generic SVQ from builtin/00000.svq
DEBUG: Code 89 at GA,nz+oGf4W*:p~(MS:29397265
DEBUG: Code 89 at GA,nz+oGf4W*:p~(MS:121262923
DEBUG: Code 0 at GA,nz+oGf4W*:p~(MS:29394643
DEBUG: Code 0 at (i*Zg9#vSpwy0lGMochR:121262486
DEBUG: Code 0 at xS6"F{b)4t.*%ktG:29400531
DEBUG: Code 0 at xS6"F{b)4t.*%ktG:29398254
DEBUG: Code 0 at xS6"F{b)4t.*%ktG:213139690
Failed to process BD+ code using generic SVQ from builtin/00000.svq

And then I get a modal dialog saying "Fatal error occurred, program will now exit."

[setarip_old]

@ephemeris

Hi!

Your log includes the following line:

Loaded 64 SVQ file(s)

. I believe that the current number of SVQ files is in the 130s.

Do you have your MakeMKV set up to receive SVQs? (I'm not sure that this is still required or if it's different for MACs)

[ephemeris]

I do have the update feature enabled in Preferences… although I didn't always in the past. I have no idea if the number reported is different for different platforms but it is interesting.

[ephemeris]

Setarip,

Your instincts were correct. I quit MakeMKV and cleared the data directory then relaunched Make MKV. It looks like the svq files were corrupt somehow. It looks like it may rip now. Cross your fingers...