Pirates of the Caribbean, The Curse of the Black Pearl

[ascoop]

Recently downloaded MakeMKV and testing to back-up Blueray discs.

Experienced problem with: Pirates of the Caribbean, Curse of the Black Pearl

Program fails/crashes entirely just as it is beginning to scan the disc for titles. Error message reads, "Fatal error occurred - Program will now exit."

This disc is Clean and NEW!

Suggestions?

[mike admin]

Please post the log file per http://www.makemkv.com/faq/item/8/catid/6

[sixsoccer6]

Had the same problem, dunno if this is the info that can help?

Debug log started at Sat Apr 28 23:56:05 2012 , written by MakeMKV v1.7.4 darwin(x86-release)
Using 524544KB for read cache.
001005:0000 MakeMKV v1.7.4 darwin(x86-release) started
001004:0000 Debug logging enabled, log will be saved as /Users/sixsoccer6/MakeMKV_log.txt
002010:0000 Optical drive "DVD+R-DL OPTIARC DVD RW AD-5690H 4AH5" opened in OS access mode.
002015:0000 It's highly recommended to install DASPI kernel extension to improve performance.
002010:0000 Optical drive "BD-RE TSSTcorp BDDVDW SE-506AB TS00" opened in OS access mode.
003007:0000 Using direct disc access mode
DAFD=PAAAADAAAAEABDQkEHwECAQ==
DCE=+WDoRICZqZyK0nlqr+0xro5f/jgZCt2I2gKMBezaycTjw0fCLv5EIzV3a09a64yyBNladAaSopwRhOhi854qfMAed6VbDg/fOd+f3XAlu9Po00uM5S0WTZq7VI6YS4wAEBGDsJ5v77wENVj7hUG0GXu1e26aO9lxBQ==
DCE=QnJoCNlGtZRmSfvLXtPnS4pHSGwA4b54zfhMnPM3NFwel8aTrYdvDjObQ611xTZ8RZ8o5tzBpoy9+6Mc4eRxojF/nNkStnD5SzryvzNCzpmSHiADY+5s4Sj2p77wYif+IgiyuJqIkcO3Z7TM+6ElLdSmQXvTsx92LQ==
DISCID=1596EE8FFB688FBA80F3844BF7AA2A216B4EDED8
003307:0000 File 00027.m2ts was added as title #0
003307:0000 File 00001.mpls was added as title #1
003307:0000 File 00009.mpls was added as title #2
003307:0000 File 00010.mpls was added as title #3

[okeven]

I am having the same problem. I sent in an error report last week. Any updates?

[crowfax]

Have you installed the DASPI kernel extension? It's in the MakeMKV installer package for OSX.

[okeven]

I am not running OSX, so that would not apply to me.

[crowfax]

Then you need to turn on debugging and post a log.

[okeven]

I already emailed in a log last week. I never received a response back.

[crowfax]

You'll only be contacted if they need more information from you.

[dmsmd]

A temporary workaround for this disk is to set the minimum file length to something large (2400 seconds works) and that will skip the track that makemkv crashes on. After that it worked fine with 1.7.4 64-bit Linux version.

[okeven]

That workaround worked for me as well. Thanks!

[TimRedBeard]

This work around helped me as well, thanks!

TRB

[JasonX]

Confirm that the 2400 second workaround also works for v1.74 on Windows. Otherwise, the .exe crashes out.

[mike admin]

This should been fixed in 1.7.5