Hardware, Disc, or Software issue

[ninster]

I am having an problem with the first disc of the Blu-Ray Alien Anthology set.

I was able to use MakeMKV once on it but the resulting video was very glitchy: macroblocks, frames skipping back and forth, distortion, etc. Audio seemed fine.

Since then I cannot get it to work again. I get the following errors:

One session:

Code: Select all

Debug log started at Sat Jun 02 20:21:32 2012 , written by MakeMKV v1.7.4 win(x64-release)
Using 524544KB for read cache.
001005:0000 MakeMKV v1.7.4 win(x64-release) started
001004:0000 Debug logging enabled, log will be saved as C:\Users\jason/MakeMKV_log.txt
005072:0000 Backing up disc into folder "C:\tmp/backup/ALIEN_WW"
001003:0020 DEBUG: Code 2 at v$^VMBj(3N 8%`Q':121268719
001003:0020 DEBUG: Code 2 at v$^VMBj(3N 8%`Q':121268719
001003:0020 DEBUG: Code 2 at v$^VMBj(3N 8%`Q':121268719
001003:0020 DEBUG: Code 2 at v$^VMBj(3N 8%`Q':121268719
DAFD=PAAAADAAAAEABDQUEAQEBAQ==
DCE=Y4j21jlXSDeCFhvNidQLznAup9OvgSsM+jGqxj06pq34W8TUQ0Jr30fQTrJS0gmBBS6Qy3OlIs3sgFgxA0NNokuO4T1TgjdzVgIP79QQNx9dM95VyIAqBv6KHvNWzvh+ZOV9x2I70Ft4i/KILCzXHxLRonEWTh/UMw==
003317:0000 Loaded 45 SVQ file(s)
003326:0000 Processing BD+ code, please be patient - this may take up to few minutes
003324:0000 Processing BD+ code using generic SVQ from builtin/00000.svq
003332:0000 Saved BD+ dump file as C:\Users\jason/.MakeMKV/dump_Alien_ADC483E2D07151D4.tgz
003328:0000 BD+ code processed, got 1 FUT(s) for 22 clip(s)
005085:0000 Loaded content hash table, will verify integrity of M2TS files.
001003:0020 DEBUG: Code 2 at v$^VMBj(3N 8%`Q':121268719
001003:0020 DEBUG: Code 2 at v$^VMBj(3N 8%`Q':121268719
001003:0020 DEBUG: Code 2 at v$^VMBj(3N 8%`Q':121268719
001003:0020 DEBUG: Code 2 at v$^VMBj(3N 8%`Q':121268719
001003:0020 DEBUG: Code 2 at v$^VMBj(3N 8%`Q':121268719
001003:0020 DEBUG: Code 100806658 at qvQ*ZyYt$#%*UlBjV+:29396575
001003:0020 DEBUG: Code 100806658 at qvQ*ZyYt$#%*UlBjV+:29393930
002003:0000 Error 'Scsi error - NOT READY:CANNOT READ MEDIUM - INCOMPATIBLE FORMAT' occurred while reading '/BDMV/BACKUP/PLAYLIST/00132.mpls' at offset '0'
001003:0020 DEBUG: Code 0 at Lp=Gb"Cq/jy#\nSld6|`:121265568
001003:0020 DEBUG: Code 0 at Lp=Gb"Cq/jy#\nSld6|`:29404947
001003:0020 DEBUG: Code 0 at Lp=Gb"Cq/jy#\nSld6|`:213142519
005069:0080 Backup failed
005080:0204 Backup failed.
Application exited at Sat Jun 02 20:59:55 2012

Another session: (don't have a full debug log as I didn't have debug on at the time)
Error 'Scsi error - ILLEGAL REQUEST:ILLEGAL MODE FOR THIS TRACK' occured while reading

I've run a disc cleaner through the drive and made sure the disc itself was clean. Disc plays fine in a hardware player (PS3) with no issues.

I also heard the optical drive making noises much like old floppy drives would make when software companies would use illegal sectors/damaged sectors to prevent copying (C64, I'm old). I've been able to work with one other Blu-Ray (Predator) just fine. VLC doesn't like the resulting mkv but that's not unusual.

[kfreeb]

I am having an problem with the first disc of the Blu-Ray Alien Anthology set.

I was able to use MakeMKV once on it but the resulting video was very glitchy: macroblocks, frames skipping back and forth, distortion, etc. Audio seemed fine.

To make sure that we are talking about the same version of Alien Anthology, my copy is the USA release, barcode label reads: Blu-ray Cat. #2270216 and the UPS barcode number is, 0 24543 70216 0 80.

My first disk had no problem reading at all, in fact, all four blu-ray movies read just fine. No macroblocks or frame skipping that I can see. As soon as I get it encoded, I'll let you know if I encounter any other problems.

I'm currently using Make MKV ver. 1.7.4. It's starting to look like you need to return the blu-ray set to were you purchased it and get a replacement. Sometimes blu-rays will read just fine in a set top blu-ray player, but not in a computer blu-ray drive, I've had a 4 or 5 blu-rays that did this very thing and had to get them replaced.

The only other thing it could be, is that your blu-ray drive for your computer is going bad possibly, but more likely, it's the disk.

[kfreeb]

Just finished watching the encoded disk 1 of Alien Anthology, (handbrake encoded) it was prefect, no flaws at all. It's looking like your problem is either a bad disk, or bad blu-ray drive!

[mike admin]

http://www.makemkv.com/faq/item/7/catid/6

[ninster]

Thanks for the replies. At least Amazon isn't hard to deal with.

[spikymonkey]

It was interesting to discover this old thread, since I've had exactly the same problem with disc 1 from the Alien Anthology, despite discs 2-4 working fine. I got a replacement disc, but got exactly the same result. So does this mean there's something in particular about this disc that some drives just don't like? Or just that my drive is on the way out?

[Woodstock]

Possibly. If you follow the FAQ that Mike linked to above (also in my signature), more information would be available to say yes or no.