Movie Key issue

[mm8718]

Hi
I copied four discs last night and two were fine but other two were not. Failry recent UHD releases of Mother's Pride and EPiC Elvis Presley in Concert
They bith said the volume key is uknown for this disc. I even downlaoded the keydb file but still no luck.

Make MKV is set to access the internet, router or isp is not blocking it as it is just these two discs,

Here are the details of this disc and my drive:

Drive Information
OS device name: /dev/sr0
Current profile: BD-ROM
Manufacturer: PIONEER
Product: BD-RW BDR-S12U
Revision: 1.01
Serial number: BBDL006310WL
Firmware date: 2020-07-21
Bus encryption flags: 1B
Highest AACS version: 82

LibreDrive Information
Status: Enabled
Drive platform: RS8F01
Firmware name: PIONEER BDR-212T
Firmware type: Original (unpatched)
Firmware version: 1.01/ID43
DVD all regions: Yes
BD raw data read: Yes
BD raw metadata read: Yes
Unrestricted read speed: Yes

Disc Information
Label: Mothers Pride
Timestamp: 2026-05-08 10:07:31
Protection: AACS2.0/C v82
Data capacity: 47.99 Gb
Disc type: BD-ROM UHD
Number of layers: 2
Bus encryption flags: 80

And here is the message i get:

Using LibreDrive mode (v02.1 id=1C080B0C438F)
Using direct disc access mode
Loaded content hash table, will verify integrity of M2TS files.
Saved AACS dump file as /home/michael/.MakeMKV/MKB20_v82_Mother's_Pride_9E40.tgz
The volume key is unknown for this disc - video can't be decrypted
DEBUG: Code 0 at Kb1&6.>LEQ)p~)v":213132721
DEBUG: Code 0 at Kb1&6.>LEQ)p~)v":213131341
Failed to open disc

I have already submitted the dumo to the usual email address svq@makemkv.com.

Operating on Linux Mint and never really had any other issues. Already restarted my machine, unplugged the drive, waited overnight etc.

Thoughts?

[keydb_helper]

Hi
I copied four discs last night and two were fine but other two were not. Failry recent UHD releases of Mother's Pride and EPiC Elvis Presley in Concert
They bith said the volume key is uknown for this disc. I even downlaoded the keydb file but still no luck.

Hey mm8718, if you'd like to see support for your discs added to the public keydb please submit the disc dump files to the keydb thread: Link

[mm8718]

Hi
I copied four discs last night and two were fine but other two were not. Failry recent UHD releases of Mother's Pride and EPiC Elvis Presley in Concert
They bith said the volume key is uknown for this disc. I even downlaoded the keydb file but still no luck.

Hey mm8718, if you'd like to see support for your discs added to the public keydb please submit the disc dump files to the keydb thread: Link

Thanks

All done

[pokrok86]

just jumping on this as I'm having same issue with EPiC, summited dump via email too.