Surround 5.1 or 7.1 Not Supported

[aagilson]

Hi ALL... I was ripping a Blu-Ray + Digital movie and getting the sound not supported under some 5.1 or 7.1. The English version is not available with the copy. How can I fix this? I tried 3 times to rip this movie, but the same issue kept coming up. The Stereo option is doing an English narrative of the movie, and that is not the audio I need/want! Any advice, please! Thanks

[Woodstock]

Not knowing what title you're talking about, it is really only possible to offer generalizations.

Are you manually selecting which tracks to pull?

Is it an "old movie", like a classic, originally shown in the days of stereo or earlier? Some films only have stereo or two-track mono audio for the movie sound, but have additional audio tracks in high-definition for commentary tracks. This is a problem if you're telling MakeMKV to pull "highest quality sound" by default.. the movie audio gets tossed out.

The only way to be certain you're getting everything is to configure MakeMKV to PULL everything, then sort it out in the MKV file later.