Volume Key error and "newer version of AACS protection," Mortdecai BD

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nunchuck92
Posts: 2
Joined: Sun Mar 15, 2026 1:06 pm

Volume Key error and "newer version of AACS protection," Mortdecai BD

#1 Post by nunchuck92 » Sun Mar 15, 2026 1:13 pm

Hi team - The first thing that happens with the Mordecai Blu-Ray is the message, "This disc uses newer version of AACS protection. Please let us know about it by visiting http://www.makemkv.com/... Downloading latest HK to C:/Program Files (x86)/MakeMKV ...."
Then, it shouts the VOLUME KEY ERROR as follows: "Error 'OS error - Access is denied' occurred while creating 'C:/Program Files (x86)/MakeMKV/MKB_v51_Mortdecai_32D0.tgz' The volume key is unknown for this disc - video can't be decrypted." How to rip this disc?

Woodstock
Posts: 10862
Joined: Sun Jul 24, 2011 11:21 pm

Re: Volume Key error and "newer version of AACS protection," Mortdecai BD

#2 Post by Woodstock » Sun Mar 15, 2026 3:01 pm

Given the age of the disk, what version of MakeMKV are you trying to rip it with? The current v1.18.x series should be able to rip it just fine.

Do you have your system able to pull keys as needed?

nunchuck92
Posts: 2
Joined: Sun Mar 15, 2026 1:06 pm

Re: Volume Key error and "newer version of AACS protection," Mortdecai BD

#3 Post by nunchuck92 » Sun Mar 15, 2026 6:07 pm

Running v1.18.3. It should be able to pull keys (or so I thought) with the default configuration. This is the first BD it's struggled with, too, oddly enough.

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