BRUHD-PU3-BK Disappears When Disk Inserted

[inw13210]

I've already tried uninstall device on Device Manager and restart pc, it doesn't work
how am i going to fix this?
.
https://youtube.com/shorts/9p3Sp8miZoU

[MartyMcNuts]

I've already tried uninstall device on Device Manager and restart pc, it doesn't work
how am i going to fix this?
.
https://youtube.com/shorts/9p3Sp8miZoU

The drive is probably not getting enough power. If it comes with a y-cable, ensure all plugs are connected. Also, use high powered USB ports direct from the motherboard (not case ports) or an AC self-powered USB hub of at least 24w.

[inw13210]

it use 5V 2A adapter
https://www.buffalo.jp/product/detail/ac-dc5-bk.html
.
so i try use samsung 5V 2A adapter, It's still not working
https://img2.pic.in.th/1000003254.jpg

[MartyMcNuts]

it use 5V 2A adapter
https://www.buffalo.jp/product/detail/ac-dc5-bk.html
.
so i try use samsung 5V 2A adapter, It's still not working
https://img2.pic.in.th/1000003254.jpg

I've never seen one of those with a power adapter. I thought it had 2 x USB connectors, one hiding under the bottom of the enclosure.