Problems With WH16NS58DUP - Need Guidance

[OpticalPrime]

Hello Everyone,

I recently purchased a brand new WH16NS58DUP drive and put it into an OWC Mercury Pro optical USB 3.0 enclosure.
I ran tests with Opti Drive 1.80 and some of the results are concerning.
I am wondering if I got a bad drive or a bad enclosure.
I emailed tech support at VINPOWER and asked if the drive was bad or if I needed a firmware update.
They responded that maybe my computer was bad or maybe I should use Imageburn instead.
The pc burns near perfect discs with my Pioneer BDR-S13UBK

The problems I notice with the VINPOWER drive are that the BD-R test disc burn is extremely slow.
The Verbatim blank BD-R discs are rated for 16X, but burn at only about 3X.
Many of the disc tests will not run on Opti Drive 1.80.
The rated burn speed according to the drive -> Opti Drive is 8X.
When I try to use Imageburn, it also only shows 8X as maximum speed.

My Pioneer BDR-S13UBK connected SATA III burns the very same discs at 16X.
The WH16NS58DUP is connected to a 10Gbps USB 3.2 Gen 2 port with the brand new included USB 3.0 cable.

Please see the images at the below URL:
https://mega.nz/folder/nAZ3UIpD#9CM5Jjywkh1kUywAkvl0-w

Can anyone offer any suggestions?

Thank you.

[MartyMcNuts]

Hello Everyone,

I recently purchased a brand new WH16NS58DUP drive and put it into an OWC Mercury Pro optical USB 3.0 enclosure.
I ran tests with Opti Drive 1.80 and some of the results are concerning.
I am wondering if I got a bad drive or a bad enclosure.
I emailed tech support at VINPOWER and asked if the drive was bad or if I needed a firmware update.
They responded that maybe my computer was bad or maybe I should use Imageburn instead.
The pc burns near perfect discs with my Pioneer BDR-S13UBK

The problems I notice with the VINPOWER drive are that the BD-R test disc burn is extremely slow.
The Verbatim blank BD-R discs are rated for 16X, but burn at only about 3X.
Many of the disc tests will not run on Opti Drive 1.80.
The rated burn speed according to the drive -> Opti Drive is 8X.
When I try to use Imageburn, it also only shows 8X as maximum speed.

My Pioneer BDR-S13UBK connected SATA III burns the very same discs at 16X.
The WH16NS58DUP is connected to a 10Gbps USB 3.2 Gen 2 port with the brand new included USB 3.0 cable.

Please see the images at the below URL:
https://mega.nz/folder/nAZ3UIpD#9CM5Jjywkh1kUywAkvl0-w

Can anyone offer any suggestions?

Thank you.

Not much point in asking in the MakeMKV forum as we generally don't care about writing to discs. We are only concerned with ripping discs.

[OpticalPrime]

Could you offer any suggestion where to post?

[MartyMcNuts]

Could you offer any suggestion where to post?

I don't really know of any forums that are interested in writing optical discs. Cdrinfo.pl perhaps?

[DennisOlof]

The obvious thing to do fist is to connect the WH16NS58DUP drive to the computer with SATA in order to eliminate potential USB problems and other things. Sadly USB is notorious for not behaving like it should on computers (mostly windows) and I would only use that as a last resort for a external burner when burning discs.

[Coopervid]

Could you offer any suggestion where to post?

You posted in the videohelp.com forum. They have no clue regarding optical drives. Check with cdrinfo.pl as Marty suggested.