Verbatim 43890 External Slimline Mobile USB 3.2 Blu-ray Writer UHD Problem

Forum for discussions about UHD-capable dives
zittrig
Posts: 271
Joined: Sat Jan 09, 2021 5:45 pm

Re: Verbatim 43890 External Slimline Mobile USB 3.2 Blu-ray Writer UHD Problem

Post by zittrig »

Coopervid wrote:
Wed Dec 17, 2025 6:32 pm
zittrig wrote:
Wed Dec 17, 2025 5:36 pm
Little big problem with a 43890 with Pioneer BDR-UD03 ..... :x

Power outage while flashing process .... I was flashing the drive for a friend and I always testing by using all cables. Power cable connection included.
A few seconds after starting the flashing process power is gone. Notebook worked with accu and the Y-Power-Cable was connected also. But without electric power the flashing process was interrupted and the drive now is not usable. :cry:

Is it bricked? Or can I rescue it?
Don't know. It should be most likely in kernel mode. Just run the Flasher and check. Report back.
The situation was the tray wouldn't open, the power LED was lit and Windows Explorer only recognized the drive as a CD drive. Your flashing tool stopped at "Enumerating drives ....1" and didn't recognize the drive.

Buuuut: I only had to wait a bit longer and the flashing tool recognized the drive at last. Flashing process successful!

Thanks to you a lot! :!: :!:
Coopervid
Posts: 4170
Joined: Tue Feb 19, 2019 10:32 pm

Re: Verbatim 43890 External Slimline Mobile USB 3.2 Blu-ray Writer UHD Problem

Post by Coopervid »

zittrig wrote:
Wed Dec 17, 2025 7:19 pm
Coopervid wrote:
Wed Dec 17, 2025 6:32 pm
zittrig wrote:
Wed Dec 17, 2025 5:36 pm
Little big problem with a 43890 with Pioneer BDR-UD03 ..... :x

Power outage while flashing process .... I was flashing the drive for a friend and I always testing by using all cables. Power cable connection included.
A few seconds after starting the flashing process power is gone. Notebook worked with accu and the Y-Power-Cable was connected also. But without electric power the flashing process was interrupted and the drive now is not usable. :cry:

Is it bricked? Or can I rescue it?
Don't know. It should be most likely in kernel mode. Just run the Flasher and check. Report back.
The situation was the tray wouldn't open, the power LED was lit and Windows Explorer only recognized the drive as a CD drive. Your flashing tool stopped at "Enumerating drives ....1" and didn't recognize the drive.

Buuuut: I only had to wait a bit longer and the flashing tool recognized the drive at last. Flashing process successful!

Thanks to you a lot! :!: :!:
Very happy to hear that! Glad I could help!
slapdaddy
Posts: 2
Joined: Mon Dec 22, 2025 12:00 am

Re: Verbatim 43890 External Slimline Mobile USB 3.2 Blu-ray Writer UHD Problem

Post by slapdaddy »

If this is the wrong thread, please delete this, I posted in the BDR-UD03 thread where I believe this post should have been.

@Coopervid

Ugh, my LG burner just ate it and I grabbed a Verbatim 43890 from Office Depot.. looks like it's compatible though!

Drive info:

Drive Information
OS device name: O:
Manufacturer: PIONEER
Product: BD-RW BDR-UD03
Revision: 1.14
Serial number:
Firmware date: 2020-06-15
Bus encryption flags: 1B

LibreDrive Information
Status: Enabled
Drive platform: RS8511
Firmware name: PIONEER BDR-US03
Firmware type: Original (unpatched)
Firmware version: 1.14
DVD all regions: Yes
BD raw data read: Yes
BD raw metadata read: Yes
Unrestricted read speed: Yes

No disc inserted

Can you provide help with flashing? Thanks for all you do!
Coopervid
Posts: 4170
Joined: Tue Feb 19, 2019 10:32 pm

Re: Verbatim 43890 External Slimline Mobile USB 3.2 Blu-ray Writer UHD Problem

Post by Coopervid »

slapdaddy wrote:
Mon Dec 22, 2025 12:13 am
If this is the wrong thread, please delete this, I posted in the BDR-UD03 thread where I believe this post should have been.

@Coopervid

Ugh, my LG burner just ate it and I grabbed a Verbatim 43890 from Office Depot.. looks like it's compatible though!

Drive info:

Drive Information
OS device name: O:
Manufacturer: PIONEER
Product: BD-RW BDR-UD03
Revision: 1.14
Serial number:
Firmware date: 2020-06-15
Bus encryption flags: 1B

LibreDrive Information
Status: Enabled
Drive platform: RS8511
Firmware name: PIONEER BDR-US03
Firmware type: Original (unpatched)
Firmware version: 1.14
DVD all regions: Yes
BD raw data read: Yes
BD raw metadata read: Yes
Unrestricted read speed: Yes

No disc inserted

Can you provide help with flashing? Thanks for all you do!
PM sent.
slapdaddy
Posts: 2
Joined: Mon Dec 22, 2025 12:00 am

Re: Verbatim 43890 External Slimline Mobile USB 3.2 Blu-ray Writer UHD Problem

Post by slapdaddy »

Coopervid wrote:
Mon Dec 22, 2025 5:09 pm
slapdaddy wrote:
Mon Dec 22, 2025 12:13 am
If this is the wrong thread, please delete this, I posted in the BDR-UD03 thread where I believe this post should have been.

@Coopervid

Ugh, my LG burner just ate it and I grabbed a Verbatim 43890 from Office Depot.. looks like it's compatible though!

Drive info:

Drive Information
OS device name: O:
Manufacturer: PIONEER
Product: BD-RW BDR-UD03
Revision: 1.14
Serial number:
Firmware date: 2020-06-15
Bus encryption flags: 1B

LibreDrive Information
Status: Enabled
Drive platform: RS8511
Firmware name: PIONEER BDR-US03
Firmware type: Original (unpatched)
Firmware version: 1.14
DVD all regions: Yes
BD raw data read: Yes
BD raw metadata read: Yes
Unrestricted read speed: Yes

No disc inserted

Can you provide help with flashing? Thanks for all you do!
PM sent.
Very simple and straight forward! Thank you very much!
wampachow
Posts: 1
Joined: Tue Dec 23, 2025 4:28 pm

Re: Verbatim 43890 External Slimline Mobile USB 3.2 Blu-ray Writer UHD Problem

Post by wampachow »

Hello! Long time MakeMKV user, but first time disc-drive flasher. I'm on a Mac and read through the instructions, the first being I need to be running v1.17.7 or older. I tried downgrading (and I deleted the MakeMKV folder in the library), but when I try opening, I get "Fatal Error Occurred." I don't want to brick my new drive, so I appreciate the help!

Drive Information
Manufacturer: PIONEER
Product: BD-RW BDR-UD03
Revision: 1.14
Serial number: DDDL525202WL
Firmware date: 2020-06-15
Bus encryption flags: 1B

LibreDrive Information
Status: Enabled
Drive platform: RS8511
Firmware name: PIONEER BDR-US03
Firmware type: Original (unpatched)
Firmware version: 1.14
DVD all regions: Yes
BD raw data read: Yes
BD raw metadata read: Yes
Unrestricted read speed: Yes
Coopervid
Posts: 4170
Joined: Tue Feb 19, 2019 10:32 pm

Re: Verbatim 43890 External Slimline Mobile USB 3.2 Blu-ray Writer UHD Problem

Post by Coopervid »

wampachow wrote:
Tue Dec 23, 2025 4:34 pm
Hello! Long time MakeMKV user, but first time disc-drive flasher. I'm on a Mac and read through the instructions, the first being I need to be running v1.17.7 or older. I tried downgrading (and I deleted the MakeMKV folder in the library), but when I try opening, I get "Fatal Error Occurred." I don't want to brick my new drive, so I appreciate the help!

Drive Information
Manufacturer: PIONEER
Product: BD-RW BDR-UD03
Revision: 1.14
Serial number: DDDL525202WL
Firmware date: 2020-06-15
Bus encryption flags: 1B

LibreDrive Information
Status: Enabled
Drive platform: RS8511
Firmware name: PIONEER BDR-US03
Firmware type: Original (unpatched)
Firmware version: 1.14
DVD all regions: Yes
BD raw data read: Yes
BD raw metadata read: Yes
Unrestricted read speed: Yes
Oh boy! You are completely detour! Flashing this drive is not possible with the tools in the forum. I will send you a PM with the correct tool and files. You need to connect your drive to a Windows PC or install a Windows VM ( preferrably VMWare).
Temha58
Posts: 1
Joined: Mon Jan 05, 2026 11:04 pm

Re: Verbatim 43890 External Slimline Mobile USB 3.2 Blu-ray Writer UHD Problem

Post by Temha58 »

Hi!

I have the same drive (Verbatim 43890) and luckily came across this forum post.

Would you be kind enough to provide me the files I need for flashing?

Drive Information
OS device name: D:
Manufacturer: PIONEER
Product: BD-RW BDR-UD03
Revision: 1.14
Serial number: xxx
Firmware date: 2020-06-15
Bus encryption flags: 1B
Highest AACS version: 36

LibreDrive Information
Status: Enabled
Drive platform: RS8511
Firmware name: PIONEER BDR-US03
Firmware type: Original (unpatched)
Firmware version: 1.14
DVD all regions: Yes
BD raw data read: Yes
BD raw metadata read: Yes
Unrestricted read speed: Yes

Thank you very much.
M_T_J
Posts: 3
Joined: Tue Jan 06, 2026 11:58 pm

Re: Verbatim 43890 External Slimline Mobile USB 3.2 Blu-ray Writer UHD Problem

Post by M_T_J »

__________________________________
Drive Information
OS device name: F:
Manufacturer: PIONEER
Product: BD-RW BDR-UD03
Revision: 1.14
Serial number: CIDL503556WL
Firmware date: 2020-06-15
Bus encryption flags: 1B
Highest AACS version: 66

LibreDrive Information
Status: Enabled
Drive platform: RS8511
Firmware name: PIONEER BDR-US03
Firmware type: Original (unpatched)
Firmware version: 1.14
DVD all regions: Yes
BD raw data read: Yes
BD raw metadata read: Yes
Unrestricted read speed: Yes

No disc inserted
__________________________________

Just recently received this same drive. I didn't know this would not read/rip UHD's.
I would like for this to rip/read UHD's if possible.
Currently running Windows OS

Thank you in advance
wolviak
Posts: 1
Joined: Fri Jan 02, 2026 6:44 pm

Re: Verbatim 43890 External Slimline Mobile USB 3.2 Blu-ray Writer UHD Problem

Post by wolviak »

Hello,

@Coopervid

I also picked up a 43890 with a pioneer drive, can I get help flashing it?

Thank You
Billycar11
Posts: 5284
Joined: Sun Aug 24, 2014 5:49 am

Re: Verbatim 43890 External Slimline Mobile USB 3.2 Blu-ray Writer UHD Problem

Post by Billycar11 »

M_T_J wrote:
Wed Jan 07, 2026 12:02 am
__________________________________
Drive Information
OS device name: F:
Manufacturer: PIONEER
Product: BD-RW BDR-UD03
Revision: 1.14
Serial number: CIDL503556WL
Firmware date: 2020-06-15
Bus encryption flags: 1B
Highest AACS version: 66

LibreDrive Information
Status: Enabled
Drive platform: RS8511
Firmware name: PIONEER BDR-US03
Firmware type: Original (unpatched)
Firmware version: 1.14
DVD all regions: Yes
BD raw data read: Yes
BD raw metadata read: Yes
Unrestricted read speed: Yes

No disc inserted
__________________________________

Just recently received this same drive. I didn't know this would not read/rip UHD's.
I would like for this to rip/read UHD's if possible.
Currently running Windows OS

Thank you in advance
Temha58 wrote:
Mon Jan 05, 2026 11:12 pm
Hi!

I have the same drive (Verbatim 43890) and luckily came across this forum post.

Would you be kind enough to provide me the files I need for flashing?

Drive Information
OS device name: D:
Manufacturer: PIONEER
Product: BD-RW BDR-UD03
Revision: 1.14
Serial number: xxx
Firmware date: 2020-06-15
Bus encryption flags: 1B
Highest AACS version: 36

LibreDrive Information
Status: Enabled
Drive platform: RS8511
Firmware name: PIONEER BDR-US03
Firmware type: Original (unpatched)
Firmware version: 1.14
DVD all regions: Yes
BD raw data read: Yes
BD raw metadata read: Yes
Unrestricted read speed: Yes

Thank you very much.
Both of you email me that drive info section see below for email
Buy a drive from the guide and video maker: https://www.makemkv.com/forum/viewtopic ... 20&t=17831
UHD Drive Guide: https://www.makemkv.com/forum/viewtopic ... 16&t=19634
Auto flash kit $40 Email Billycar5924@gmail.com No attachments
M_T_J
Posts: 3
Joined: Tue Jan 06, 2026 11:58 pm

Re: Verbatim 43890 External Slimline Mobile USB 3.2 Blu-ray Writer UHD Problem

Post by M_T_J »

Billycar11 wrote:
Wed Jan 07, 2026 12:55 pm

Both of you email me that drive info section see below for email
I want to thank you for the help with this. Your flasher worked flawless and I was able to rip a UHD disk.
Amon42
Posts: 1
Joined: Tue Jan 13, 2026 1:29 pm

Re: Verbatim 43890 External Slimline Mobile USB 3.2 Blu-ray Writer UHD Problem

Post by Amon42 »

Hi there, I also want to flash my drive (info below) can you send me the instructions?

I also have an additional question: I already used the drive quite a lot and never had any issues but for a short while I now get the error message "Please insert disk" when swapping to a new DVD, unless I disconnect and reconnect the drive and restart MakeMKV, is this something that can be fixed in any way or is it just a Windows issue?

Thanks in advance for your support.

Code: Select all

Drive Information
OS device name: \Device\CdRom4
Current profile: DVD-ROM
Manufacturer: PIONEER
Product: BD-RW BDR-UD03
Revision: 1.14
Serial number:
Firmware date: 2020-06-15
Bus encryption flags: 1B
Highest AACS version: 81

LibreDrive Information
Status: Enabled
Drive platform: RS8511
Firmware name: PIONEER BDR-US03
Firmware type: Original (unpatched)
Firmware version: 1.14
DVD all regions: Yes
BD raw data read: Yes
BD raw metadata read: Yes
Unrestricted read speed: Yes
pradogx
Posts: 1
Joined: Tue Jan 13, 2026 8:17 pm

Re: Verbatim 43890 External Slimline Mobile USB 3.2 Blu-ray Writer UHD Problem

Post by pradogx »

@Coopervid

I also purchased a Verbatim 43890 and would like to enable UHD reading on it. I would greatly appreciate your help with this when you get a moment. Thank you!

Here is the drive info:

Drive Information
OS device name: D:
Manufacturer: PIONEER
Product: BD-RW BDR-UD03
Revision: 1.14
Serial number: xxxxxxxxxxxx
Firmware date: 2020-06-15
Bus encryption flags: 1B
Highest AACS version: 68

LibreDrive Information
Status: Enabled
Drive platform: RS8511
Firmware name: PIONEER BDR-US03
Firmware type: Original (unpatched)
Firmware version: 1.14
DVD all regions: Yes
BD raw data read: Yes
BD raw metadata read: Yes
Unrestricted read speed: Yes
Last edited by pradogx on Fri Jan 23, 2026 2:16 am, edited 2 times in total.
Billycar11
Posts: 5284
Joined: Sun Aug 24, 2014 5:49 am

Re: Verbatim 43890 External Slimline Mobile USB 3.2 Blu-ray Writer UHD Problem

Post by Billycar11 »

Amon42 wrote:
Tue Jan 13, 2026 1:54 pm
Hi there, I also want to flash my drive (info below) can you send me the instructions?

I also have an additional question: I already used the drive quite a lot and never had any issues but for a short while I now get the error message "Please insert disk" when swapping to a new DVD, unless I disconnect and reconnect the drive and restart MakeMKV, is this something that can be fixed in any way or is it just a Windows issue?

Thanks in advance for your support.

Code: Select all

Drive Information
OS device name: \Device\CdRom4
Current profile: DVD-ROM
Manufacturer: PIONEER
Product: BD-RW BDR-UD03
Revision: 1.14
Serial number:
Firmware date: 2020-06-15
Bus encryption flags: 1B
Highest AACS version: 81

LibreDrive Information
Status: Enabled
Drive platform: RS8511
Firmware name: PIONEER BDR-US03
Firmware type: Original (unpatched)
Firmware version: 1.14
DVD all regions: Yes
BD raw data read: Yes
BD raw metadata read: Yes
Unrestricted read speed: Yes
This won't fix that issue you likely have a power issue
But if you want it to do UHD email me that drive info see below
Buy a drive from the guide and video maker: https://www.makemkv.com/forum/viewtopic ... 20&t=17831
UHD Drive Guide: https://www.makemkv.com/forum/viewtopic ... 16&t=19634
Auto flash kit $40 Email Billycar5924@gmail.com No attachments
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