Puss in Boots error

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hsu4186
Posts: 5
Joined: Wed Mar 07, 2012 11:09 pm

Puss in Boots error

Post by hsu4186 »

I'm getting an odd error message when trying to convert Puss in Boots to mkv. I've attached a screen shot to illustrate both the error and the convert screen.

Any help would be appreciated.
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crowfax
Posts: 973
Joined: Thu Feb 18, 2010 5:55 am

Re: Puss in Boots error

Post by crowfax »

Your drive can not read the disc.

This is not a copy protection issue.

There is no copy protection that can stop a drive reading a disc.

Return the disc for a new one, it is damaged / poorly manufactured.
Media Box: Ryzen 5700x / Arc A380, Windows 11, BU40N, BW-16D1HT, BP60NB10
Playback Devices: Nvidia Shield Pro, Apple TV 4k
setarip_old
Posts: 2136
Joined: Wed Dec 09, 2009 1:31 pm

Re: Puss in Boots error

Post by setarip_old »

@hsu4186

Hi!

You might want to try carefully and thoroughly cleaning the disc before you consider returning it for an exchange...

hsu4186
Posts: 5
Joined: Wed Mar 07, 2012 11:09 pm

Re: Puss in Boots error

Post by hsu4186 »

Thanks. Thanks was it. The BD had a scratch on it. Thanks again.