MakeMKV often fails w FAILURE Code 3221225996

[jgummerm]

Hi,

I've been successful (with persistence) converting many of my DVD's to MKV with your software. However, more often than not MakeMKV fails with Code 3221225996. Here is a typical log:

Debug log started at Thu Nov 12 21:07:42 2009 , written by MakeMKV v1.4.8 beta win(x86-release)
001014:000000:0000 MakeMKV v1.4.8 beta win(x86-release) started
001013:000000:0000 Debug logging enabled, log will be saved as C:\Users\Jay/MakeMKV_log.txt
003010:000000:0000 Using direct disc access mode
003036:000000:0000 Title #0 was added (55 cell(s), 1:41:21)
003020:000000:0000 Title #1 has length of 12 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003020:000000:0000 Title #2 has length of 32 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003036:000000:0000 Title #3 was added (24 cell(s), 0:50:42)
003020:000000:0000 Title #4 has length of 36 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003036:000000:0000 Title #5 was added (1 cell(s), 0:02:38)
003036:000000:0000 Title #6 was added (1 cell(s), 0:02:21)
003020:000000:0000 Title #7 has length of 76 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003020:000000:0000 Title #8 has length of 102 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003036:000000:0000 Title #9 was added (1 cell(s), 0:04:43)
003020:000000:0000 Title #10 has length of 81 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003036:000000:0000 Title #11 was added (1 cell(s), 0:02:03)
003020:000000:0000 Title #12 has length of 115 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003036:000000:0000 Title #13 was added (1 cell(s), 0:03:42)
003036:000000:0000 Title #14 was added (1 cell(s), 0:03:48)
003020:000000:0000 Title #15 has length of 95 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003036:000000:0000 Title #16 was added (2 cell(s), 0:03:59)
003036:000000:0000 Title #17 was added (1 cell(s), 0:03:35)
003036:000000:0000 Title #18 was added (1 cell(s), 0:02:21)
003020:000000:0000 Title #19 has length of 48 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003020:000000:0000 Title #20 has length of 33 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003020:000000:0000 Title #21 has length of 35 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003020:000000:0000 Title #22 has length of 37 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003020:000000:0000 Title #23 has length of 20 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003020:000000:0000 Title #24 has length of 21 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003020:000000:0000 Title #25 has length of 21 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003020:000000:0000 Title #26 has length of 25 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003020:000000:0000 Title #27 has length of 53 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003020:000000:0000 Title #28 has length of 68 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003020:000000:0000 Title #29 has length of 109 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003020:000000:0000 Title #30 has length of 44 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003020:000000:0000 Title #31 has length of 80 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003036:000000:0000 Title #32 was added (1 cell(s), 0:02:33)
003020:000000:0000 Title #33 has length of 65 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003036:000000:0000 Title #34 was added (1 cell(s), 0:02:18)
003020:000000:0000 Title #35 has length of 100 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003020:000000:0000 Title #36 has length of 10 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003020:000000:0000 Title #37 has length of 37 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003020:000000:0000 Title #38 has length of 38 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003020:000000:0000 Title #39 has length of 17 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003020:000000:0000 Title #40 has length of 8 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003020:000000:0000 Title #41 has length of 19 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003020:000000:0000 Title #42 has length of 11 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003020:000000:0000 Title #43 has length of 9 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003020:000000:0000 Title #44 has length of 6 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003020:000000:0000 Title #45 has length of 7 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003020:000000:0000 Title #46 has length of 0 seconds which is less than minimum title length of 120 seconds and was therefore skipped
005011:000000:0000 Operation sucessfully completed
005014:000000:0000 Saving 1 titles into directory Z:/My Book Videos
005001:000000:0308 File Z:/My Book Videos/title00.mkv already exist. Do you want to overwrite it?
001012:000000:0020 FAILURE: Code 3221225996 at Y2>^_FyYbQo3z`SGI:Dk|:29394045
001011:000000:0020 LIBMKV_TRACE: Exception: EOF in writeFully
005003:000000:0000 Failed to save title 0 to file Z:/My Book Videos/title00.mkv
005004:000000:0000 0 titles saved, 1 failed
005037:000000:0204 Copy complete. 0 titles saved, 1 failed.

I'm running a gateway laptop, vista home premium 32 bit, 3 gig ram, intel core 2 duo t5750 at 2 ghz. I'm saving my files to a wd my book essential usb drive attached to a wd tv live media player which is attached by ethernet cable to my router (my laptop is also attached to this router by ethernet cable).

If you have any insight into this problem, it will be greatly appreciated.

Thanks,
jg

[mike admin]

This is windows write error - "C000020C - The transport connection is now disconnected". Whatever destination you're writing on it looks like it has bad "connection". I guess it is an external disk with a loose USB cable.

[jgummerm]

Hi,

Thanks for your response. I changed out the usb cable on my external hard drive and rebooted my computer and the wd tv live (to which the hard drive is connected). I was successful converting 3 dvds with MakeMKV and then the same old problem. Here is the last log:

Debug log started at Mon Nov 16 08:12:52 2009 , written by MakeMKV v1.4.8 beta win(x86-release)
001014:000000:0000 MakeMKV v1.4.8 beta win(x86-release) started
001013:000000:0000 Debug logging enabled, log will be saved as C:\Users\Jay/MakeMKV_log.txt
003010:000000:0000 Using direct disc access mode
003036:000000:0000 Title #0 was added (46 cell(s), 1:44:21)
005011:000000:0000 Operation sucessfully completed
005014:000000:0000 Saving 1 titles into directory Z:/My Book Videos
001012:000000:0020 FAILURE: Code 3221225996 at Y2>^_FyYbQo3z`SGI:Dk|:29394045
001011:000000:0020 LIBMKV_TRACE: Exception: EOF in writeFully
005003:000000:0000 Failed to save title 0 to file Z:/My Book Videos/title00.mkv
005004:000000:0000 0 titles saved, 1 failed
005037:000000:0204 Copy complete. 0 titles saved, 1 failed.

Any other suggestions?

thanks,
jg