Account Lookup?

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ginklord
Posts: 2
Joined: Tue Sep 02, 2025 12:53 am

Account Lookup?

Post by ginklord » Tue Sep 02, 2025 12:58 am

Hi, I'm fairly certain I purchased a license a few years ago but can't find any email referencing MakeMKV. Would it have come from somewhere else?

If I can't find my key is there a purchase lookup?

- Matthew

Woodstock
Posts: 10634
Joined: Sun Jul 24, 2011 11:21 pm

Re: Account Lookup?

Post by Woodstock » Tue Sep 02, 2025 1:57 am

"a few years ago" is ambiguous. A FEW years ago, it was likely PayPro that handled the key, and it would be in an email from them. It should still reference MakeMKV, though.

dcoke22
Posts: 3981
Joined: Wed Jul 22, 2020 11:25 pm

Re: Account Lookup?

Post by dcoke22 » Wed Sep 03, 2025 9:44 pm

I bought a key in 2019. My email was from 2checkout.com at that time. Sometime in there the payment processor switched to PayPro Global.

I'd start with PayPro Global's support.

ginklord
Posts: 2
Joined: Tue Sep 02, 2025 12:53 am

Re: Account Lookup?

Post by ginklord » Mon Sep 08, 2025 4:43 pm

This was at least five years ago. I searched but couldn't find it. I think I'll just pay for a new license, I'm definitely getting the value out of it.

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