Verbatim 43888 (Pioneer BDR-UD04) ERROR

Please post here for issues related to UHD discs
Post Reply
Ace77
Posts: 13
Joined: Fri Dec 10, 2021 12:25 pm

Verbatim 43888 (Pioneer BDR-UD04) ERROR

Post by Ace77 »

Hello!

A few months ago I purchased two of these drives from Amazon DE and just started ripping with them today. I started the day ripping 4k UHD's with both drives just fine, no problems. After a few rips with each drive one of the drives will no longer rip UHD, but will still rip standard blu ray, albeit at a very slow 2.0 speed. The other drive is still ripping UHD's at 4.0 speed. Here is the info of the drive in MKV, along with the error I am getting. Any ideas why it started ripping UHD just fine, but now no longer will and will only rip blu ray at a slow speed?

I'm a little baffled at the end of the error it mentions "LibreDrive compatible drive is required to open this disc - video can't be decrypted." But from the drive information below in indicates "Enabled," and I was ripping UHD just fine before it started doing this. I've tried five or six more discs and it just keeps giving me this error. Thank you!

Drive Information
OS device name: \Device\CdRom2
Current profile: BD-ROM
Manufacturer: PIONEER
Product: BD-RW BDR-UD04
Revision: 1.14
Serial number: DHDL159103WL
Firmware date: 2020-06-15
Bus encryption flags: 1B
Highest AACS version: 77

LibreDrive Information
Status: Enabled
Drive platform: RS8A10
Firmware name: PIONEER BDR-US04
Firmware type: Original (unpatched)
Firmware version: 1.14
DVD all regions: Yes
BD raw data read: Yes
BD raw metadata read: Yes
Unrestricted read speed: Yes

Error 'Scsi error - ILLEGAL REQUEST:CANNOT WRITE MEDIUM - INCOMPATIBLE FORMAT' occurred while issuing SCSI command A40..002000800 to device 'SPTI:\Device\CdRom2'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'SPTI:\Device\CdRom2'
Error 'Scsi error - ILLEGAL REQUEST:CANNOT WRITE MEDIUM - INCOMPATIBLE FORMAT' occurred while issuing SCSI command A30..0020..03F to device 'SPTI:\Device\CdRom2'
Error 'Scsi error - ILLEGAL REQUEST:CANNOT WRITE MEDIUM - INCOMPATIBLE FORMAT' occurred while issuing SCSI command A40..0020..03F to device 'SPTI:\Device\CdRom2'
Error 'Scsi error - ILLEGAL REQUEST:CANNOT WRITE MEDIUM - INCOMPATIBLE FORMAT' occurred while issuing SCSI command A30..0020..07F to device 'SPTI:\Device\CdRom2'
Error 'Scsi error - ILLEGAL REQUEST:CANNOT WRITE MEDIUM - INCOMPATIBLE FORMAT' occurred while issuing SCSI command A40..0020..07F to device 'SPTI:\Device\CdRom2'
Error 'Scsi error - ILLEGAL REQUEST:CANNOT WRITE MEDIUM - INCOMPATIBLE FORMAT' occurred while issuing SCSI command A30..0020..0BF to device 'SPTI:\Device\CdRom2'
Error 'Scsi error - ILLEGAL REQUEST:CANNOT WRITE MEDIUM - INCOMPATIBLE FORMAT' occurred while issuing SCSI command A40..0020..0BF to device 'SPTI:\Device\CdRom2'
Error 'Scsi error - ILLEGAL REQUEST:CANNOT WRITE MEDIUM - INCOMPATIBLE FORMAT' occurred while issuing SCSI command A30..0020..0FF to device 'SPTI:\Device\CdRom2'
Error 'Scsi error - ILLEGAL REQUEST:CANNOT WRITE MEDIUM - INCOMPATIBLE FORMAT' occurred while issuing SCSI command A40..0020..0FF to device 'SPTI:\Device\CdRom2'
Error 'Scsi error - ILLEGAL REQUEST:CANNOT WRITE MEDIUM - INCOMPATIBLE FORMAT' occurred while issuing SCSI command A40..002000800 to device 'SPTI:\Device\CdRom2'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'SPTI:\Device\CdRom2'
Can't read AACS VID from disc - most likely current AACS host certificate is revoked by your drive
LibreDrive compatible drive is required to open this disc - video can't be decrypted.
Failed to open disc
MartyMcNuts
Posts: 3422
Joined: Wed Nov 22, 2017 11:45 pm

Re: Verbatim 43888 (Pioneer BDR-UD04) ERROR

Post by MartyMcNuts »

Ace77 wrote:
Fri May 23, 2025 1:38 am
Hello!

A few months ago I purchased two of these drives from Amazon DE and just started ripping with them today. I started the day ripping 4k UHD's with both drives just fine, no problems. After a few rips with each drive one of the drives will no longer rip UHD, but will still rip standard blu ray, albeit at a very slow 2.0 speed. The other drive is still ripping UHD's at 4.0 speed. Here is the info of the drive in MKV, along with the error I am getting. Any ideas why it started ripping UHD just fine, but now no longer will and will only rip blu ray at a slow speed?

I'm a little baffled at the end of the error it mentions "LibreDrive compatible drive is required to open this disc - video can't be decrypted." But from the drive information below in indicates "Enabled," and I was ripping UHD just fine before it started doing this. I've tried five or six more discs and it just keeps giving me this error. Thank you!

Drive Information
OS device name: \Device\CdRom2
Current profile: BD-ROM
Manufacturer: PIONEER
Product: BD-RW BDR-UD04
Revision: 1.14
Serial number: DHDL159103WL
Firmware date: 2020-06-15
Bus encryption flags: 1B
Highest AACS version: 77

LibreDrive Information
Status: Enabled
Drive platform: RS8A10
Firmware name: PIONEER BDR-US04
Firmware type: Original (unpatched)
Firmware version: 1.14
DVD all regions: Yes
BD raw data read: Yes
BD raw metadata read: Yes
Unrestricted read speed: Yes

Error 'Scsi error - ILLEGAL REQUEST:CANNOT WRITE MEDIUM - INCOMPATIBLE FORMAT' occurred while issuing SCSI command A40..002000800 to device 'SPTI:\Device\CdRom2'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'SPTI:\Device\CdRom2'
Error 'Scsi error - ILLEGAL REQUEST:CANNOT WRITE MEDIUM - INCOMPATIBLE FORMAT' occurred while issuing SCSI command A30..0020..03F to device 'SPTI:\Device\CdRom2'
Error 'Scsi error - ILLEGAL REQUEST:CANNOT WRITE MEDIUM - INCOMPATIBLE FORMAT' occurred while issuing SCSI command A40..0020..03F to device 'SPTI:\Device\CdRom2'
Error 'Scsi error - ILLEGAL REQUEST:CANNOT WRITE MEDIUM - INCOMPATIBLE FORMAT' occurred while issuing SCSI command A30..0020..07F to device 'SPTI:\Device\CdRom2'
Error 'Scsi error - ILLEGAL REQUEST:CANNOT WRITE MEDIUM - INCOMPATIBLE FORMAT' occurred while issuing SCSI command A40..0020..07F to device 'SPTI:\Device\CdRom2'
Error 'Scsi error - ILLEGAL REQUEST:CANNOT WRITE MEDIUM - INCOMPATIBLE FORMAT' occurred while issuing SCSI command A30..0020..0BF to device 'SPTI:\Device\CdRom2'
Error 'Scsi error - ILLEGAL REQUEST:CANNOT WRITE MEDIUM - INCOMPATIBLE FORMAT' occurred while issuing SCSI command A40..0020..0BF to device 'SPTI:\Device\CdRom2'
Error 'Scsi error - ILLEGAL REQUEST:CANNOT WRITE MEDIUM - INCOMPATIBLE FORMAT' occurred while issuing SCSI command A30..0020..0FF to device 'SPTI:\Device\CdRom2'
Error 'Scsi error - ILLEGAL REQUEST:CANNOT WRITE MEDIUM - INCOMPATIBLE FORMAT' occurred while issuing SCSI command A40..0020..0FF to device 'SPTI:\Device\CdRom2'
Error 'Scsi error - ILLEGAL REQUEST:CANNOT WRITE MEDIUM - INCOMPATIBLE FORMAT' occurred while issuing SCSI command A40..002000800 to device 'SPTI:\Device\CdRom2'
Error 'Scsi error - ILLEGAL REQUEST:COPY PROTECTION KEY EXCHANGE FAILURE - KEY NOT ESTABLISHED' occurred while issuing SCSI command AD010..080002400 to device 'SPTI:\Device\CdRom2'
Can't read AACS VID from disc - most likely current AACS host certificate is revoked by your drive
LibreDrive compatible drive is required to open this disc - video can't be decrypted.
Failed to open disc
Unplug the drive for a minute then plug it back in. Ensure the OS initialises the disc before you open MakeMKV.
Cheers :D
----------------------------------------------------------------------------------------------------------------------------
For UHD enabled drives (AU/NZ/SG + Others) & DIY Single Drive Flasher (WW): https://uhdenableddrives.com
Ace77
Posts: 13
Joined: Fri Dec 10, 2021 12:25 pm

Re: Verbatim 43888 (Pioneer BDR-UD04) ERROR

Post by Ace77 »

MartyMcNuts wrote:
Fri May 23, 2025 1:57 am

Unplug the drive for a minute then plug it back in. Ensure the OS initialises the disc before you open MakeMKV.
That did not work, but I kept trying different things and found something working...for now anyway. So I have four ripping drives I have connected to a dock, so I am ripping four movies at a time. And all four had been working just fine simultaneously, and then this one just stopped working for UHD's, giving me that error. I tried what you mentioned and I still kept getting that error, however, I tried plugging the drive directly into my laptop instead of the dock, and it's working...for now anyway.
MartyMcNuts
Posts: 3422
Joined: Wed Nov 22, 2017 11:45 pm

Re: Verbatim 43888 (Pioneer BDR-UD04) ERROR

Post by MartyMcNuts »

Ace77 wrote:
Fri May 23, 2025 2:51 am
MartyMcNuts wrote:
Fri May 23, 2025 1:57 am

Unplug the drive for a minute then plug it back in. Ensure the OS initialises the disc before you open MakeMKV.
That did not work, but I kept trying different things and found something working...for now anyway. So I have four ripping drives I have connected to a dock, so I am ripping four movies at a time. And all four had been working just fine simultaneously, and then this one just stopped working for UHD's, giving me that error. I tried what you mentioned and I still kept getting that error, however, I tried plugging the drive directly into my laptop instead of the dock, and it's working...for now anyway.
Does your dock have it's own power supply? Is it greater than 30w?
Cheers :D
----------------------------------------------------------------------------------------------------------------------------
For UHD enabled drives (AU/NZ/SG + Others) & DIY Single Drive Flasher (WW): https://uhdenableddrives.com
Ace77
Posts: 13
Joined: Fri Dec 10, 2021 12:25 pm

Re: Verbatim 43888 (Pioneer BDR-UD04) ERROR

Post by Ace77 »

MartyMcNuts wrote:
Fri May 23, 2025 3:29 am
Ace77 wrote:
Fri May 23, 2025 2:51 am
MartyMcNuts wrote:
Fri May 23, 2025 1:57 am

Unplug the drive for a minute then plug it back in. Ensure the OS initialises the disc before you open MakeMKV.
That did not work, but I kept trying different things and found something working...for now anyway. So I have four ripping drives I have connected to a dock, so I am ripping four movies at a time. And all four had been working just fine simultaneously, and then this one just stopped working for UHD's, giving me that error. I tried what you mentioned and I still kept getting that error, however, I tried plugging the drive directly into my laptop instead of the dock, and it's working...for now anyway.
Does your dock have it's own power supply? Is it greater than 30w?
It does, and it is 130w.
MartyMcNuts
Posts: 3422
Joined: Wed Nov 22, 2017 11:45 pm

Re: Verbatim 43888 (Pioneer BDR-UD04) ERROR

Post by MartyMcNuts »

Ace77 wrote:
Fri May 23, 2025 3:38 am
MartyMcNuts wrote:
Fri May 23, 2025 3:29 am
Ace77 wrote:
Fri May 23, 2025 2:51 am


That did not work, but I kept trying different things and found something working...for now anyway. So I have four ripping drives I have connected to a dock, so I am ripping four movies at a time. And all four had been working just fine simultaneously, and then this one just stopped working for UHD's, giving me that error. I tried what you mentioned and I still kept getting that error, however, I tried plugging the drive directly into my laptop instead of the dock, and it's working...for now anyway.
Does your dock have it's own power supply? Is it greater than 30w?
It does, and it is 130w.
Good. very strange though. Maybe that USB port is faulty? Can you try switching the drive to another port or switch another drive to that port?
Cheers :D
----------------------------------------------------------------------------------------------------------------------------
For UHD enabled drives (AU/NZ/SG + Others) & DIY Single Drive Flasher (WW): https://uhdenableddrives.com
Ace77
Posts: 13
Joined: Fri Dec 10, 2021 12:25 pm

Re: Verbatim 43888 (Pioneer BDR-UD04) ERROR

Post by Ace77 »

MartyMcNuts wrote:
Fri May 23, 2025 3:55 am
Ace77 wrote:
Fri May 23, 2025 3:38 am
MartyMcNuts wrote:
Fri May 23, 2025 3:29 am


Does your dock have it's own power supply? Is it greater than 30w?
It does, and it is 130w.
Good. very strange though. Maybe that USB port is faulty? Can you try switching the drive to another port or switch another drive to that port?
That doesn't work either. I tried it on every port of the dock and it will not do UHD, blu ray only.
Ace77
Posts: 13
Joined: Fri Dec 10, 2021 12:25 pm

Re: Verbatim 43888 (Pioneer BDR-UD04) ERROR

Post by Ace77 »

MartyMcNuts wrote:
Fri May 23, 2025 3:55 am
Ace77 wrote:
Fri May 23, 2025 3:38 am
MartyMcNuts wrote:
Fri May 23, 2025 3:29 am


Does your dock have it's own power supply? Is it greater than 30w?
It does, and it is 130w.
Good. very strange though. Maybe that USB port is faulty? Can you try switching the drive to another port or switch another drive to that port?
And wonderful... I start my ripping today and now BOTH of these drives are giving me this error. I'm unsure if they just don't like being plugged into the dock or what. But the second drive ripped probably a dozen UHD's yesterday with zero problems. So I got maybe 3 out of the first one before it started doing this, and the second drive worked perfectly yesterday for about 12 UHD's, and the first time I try it today I get this same error. So bizarre!

My ASUS BW-16D1HT plugged into the same dock hasn't had so much as a single hiccup, just cruising right through. I bought these two Pioneers to help speed along ripping my 450 UHD's and 1,000 blu ray; with the intention of using the two Pioneers to do the heavy lifting with the UHD's. Turns out I didn't even get 20 total between the two of them. :(
Ace77
Posts: 13
Joined: Fri Dec 10, 2021 12:25 pm

Re: Verbatim 43888 (Pioneer BDR-UD04) ERROR

Post by Ace77 »

Why does it say "LibreDrive compatible drive is required to open this disc - video can't be decrypted" when these are, correct? I'm just completely baffled why these both worked perfectly fine for a time and now they don't. Or why they both once ripped UHD and now they both only will do blu ray. I would think if it was a problem with the ports that neither would rip anything, but they do blu ray.
MartyMcNuts
Posts: 3422
Joined: Wed Nov 22, 2017 11:45 pm

Re: Verbatim 43888 (Pioneer BDR-UD04) ERROR

Post by MartyMcNuts »

Ace77 wrote:
Fri May 23, 2025 10:41 pm
Why does it say "LibreDrive compatible drive is required to open this disc - video can't be decrypted" when these are, correct? I'm just completely baffled why these both worked perfectly fine for a time and now they don't. Or why they both once ripped UHD and now they both only will do blu ray. I would think if it was a problem with the ports that neither would rip anything, but they do blu ray.
It seems that libredrive didn't activate and the drive's certificate was revoked. This has happened to me once before with a 43888 and a reboot of the drive and MakeMKV fixed it. That's why the first thing I said to you was to unplug the drive for a minute before plugging it in again.

Can you not use the hub and just connect the drive direct to the PC ports?
Cheers :D
----------------------------------------------------------------------------------------------------------------------------
For UHD enabled drives (AU/NZ/SG + Others) & DIY Single Drive Flasher (WW): https://uhdenableddrives.com
Ace77
Posts: 13
Joined: Fri Dec 10, 2021 12:25 pm

Re: Verbatim 43888 (Pioneer BDR-UD04) ERROR

Post by Ace77 »

MartyMcNuts wrote:
Sat May 24, 2025 12:08 am
Ace77 wrote:
Fri May 23, 2025 10:41 pm
Why does it say "LibreDrive compatible drive is required to open this disc - video can't be decrypted" when these are, correct? I'm just completely baffled why these both worked perfectly fine for a time and now they don't. Or why they both once ripped UHD and now they both only will do blu ray. I would think if it was a problem with the ports that neither would rip anything, but they do blu ray.
It seems that libredrive didn't activate and the drive's certificate was revoked. This has happened to me once before with a 43888 and a reboot of the drive and MakeMKV fixed it. That's why the first thing I said to you was to unplug the drive for a minute before plugging it in again.

Can you not use the hub and just connect the drive direct to the PC ports?
Well...knock on wood and I hope I'm not speaking too soon, but I have two USB PC ports so I plugged each drive into one and both just ripped a UHD successfully. 🤷‍♂️
Post Reply