"Failed to open disc" error

johnsills1 · Post by **johnsills1** » Sat Nov 26, 2011 2:35 pm

I have a functional .iso file and received the error when I tried to convert the .iso to .mkv ------ any ideas

I'm able to load the .iso file and watch the video with several different players. Make MKV just doesn't like it for some reason.

setarip_old · Post by **setarip_old** » Sat Nov 26, 2011 4:19 pm

Hi!

1) What software and procedures did you use to create the .ISO image file?

2) Do you encounter the same problem if you load your original, commercial disc into MakeMKV, instead of loading the .ISO image file?

johnsills1 · Post by **johnsills1** » Sat Nov 26, 2011 6:55 pm

I used AnyDVD/CloneDVD2 to rip the disc to .iso just like all the other videos that I have before I came across MakeMKV. It is just odd that all the other .iso files work with MakeMKV. I can load mount the .iso and watch the video using XBMC or VLC Player, so I know the file is ok.

I do not have the original disc any longer

setarip_old · Post by **setarip_old** » Sat Nov 26, 2011 7:22 pm

I do not have the original disc any longer

At this forum, it's not appropriate to discuss problems regarding discs that you either don't own or don't have in your possession...

johnsills1 · Post by **johnsills1** » Sun Nov 27, 2011 12:36 am

Ever heard of kids? They tend to destroy crap. I see where you are going with your comment about it not being appropriate, but your are mistaken.

setarip_old · Post by **setarip_old** » Sun Nov 27, 2011 3:33 am

...or don't have in your possession.

Because its virtually impossible to actually figure out (not simply guess) what the problem may be, if you don't have the original source disc to test with and make comparisons...

johnsills1 · Post by **johnsills1** » Sun Nov 27, 2011 9:01 am

Thanks for attempt

Post by **mike admin** » Sun Dec 04, 2011 6:19 am

Please send debug log per instructions at http://www.makemkv.com/faq/item/8/catid/6

johnsills1 · Post by **johnsills1** » Sun Dec 04, 2011 8:17 am

This is what I got

Debug log started at Sun Dec 04 08:14:10 2011 , written by MakeMKV v1.6.16 win(x64-release)
Using 524544KB for read cache.
001005:0000 MakeMKV v1.6.16 win(x64-release) started
001004:0000 Debug logging enabled, log will be saved as C:\Users\John/MakeMKV_log.txt
003007:0000 Using direct disc access mode
Title skip vts=1 pgcn=1 hash=1A092F3FC1CD4249
005010:0000 Failed to open disc

Post by **mike admin** » Mon Dec 19, 2011 7:45 am

Please send IFO files per instructions in the same FAQ entry.

www.makemkv.com

MakeMKV support forum

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