Got those Hurt Locker blues. :(

[Hubba Bubba]

Can't back up The Hurt Locker. Any suggestions? It immediately fails. I select main read, DTS, DD5.1 plus subs and deselect all other items.

Video is set to AUTO
Read Retry Count set to 5
Read Buffer Size set to Auto
Under Protection "Always create BD+dumps" is not checked

************************************
MakeMKV v1.6.15 win(x64-release) started
Using direct disc access mode
Title #00099.mpls has length of 90 seconds which is less than minimum title length of 120 seconds and was therefore skipped
File 00001.mpls was added as title #0
Title #00097.mpls has length of 96 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00000.m2ts has length of 45 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00005.m2ts has length of 18 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00024.m2ts has length of 0 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00042.m2ts has length of 51 seconds which is less than minimum title length of 120 seconds and was therefore skipped
File 00043.m2ts was added as title #1
Title #00502.m2ts has length of 5 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00503.m2ts has length of 5 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00504.m2ts has length of 5 seconds which is less than minimum title length of 120 seconds and was therefore skipped
File 00546.m2ts was added as title #2
File 00547.m2ts was added as title #3
File 00548.m2ts was added as title #4
Title #00549.m2ts has length of 6 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00550.m2ts has length of 6 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Operation successfully completed
Saving 1 titles into directory F:/Videos/The Hurt Locker
Failed to save title 0 to file F:/Videos/The Hurt Locker/title00.mkv
0 titles saved, 1 failed

[mike admin]

Please enable and submit the debug log http://www.makemkv.com/faq/item/8/catid/6

[setarip_old]

Hi!

Does your original, commercial Blu-ray disc play properly on the same system that's produced the backup failure?

[Hubba Bubba]

Well... good call! The disc wouldn't play on any of the four Blu-Ray players or my computer. I took it back to Best Buy and they gave me a $10 off coupon to go with my next purchase for the trouble.

[setarip_old]

1) Does the replacement disc play properly?

2) Have you now successfully made a backup with MakeMKV?

[Hubba Bubba]

yes. Thank you for checking.

[JasonX]

No problems ripping Hurt Locker here with 1.6.16. Mine is lossless + 5.1 normal with English subtitles. Standard settings.

P.S. Of the 40 or so Blurays I've done so far, only Crank 2 and Watchmen Director's Cut give me issues. But never a disk reading issue, and never backing up the full blu-ray. It's only MKV conversion.

[drvenom14]

I'm having problems with this also. I am trying to make a digital copy and I keep getting errors. The disc works fine on my laptop. Here's the log...

MakeMKV v1.7.2 win(x64-release) started
Using direct disc access mode
Evaluation version, 30 day(s) out of 30 remaining
Title #00099.mpls has length of 90 seconds which is less than minimum title length of 120 seconds and was therefore skipped
File 00001.mpls was added as title #0
Title #00097.mpls has length of 96 seconds which is less than minimum title length of 120 seconds and was therefore skipped
File 00162.mpls was added as title #1
Title #00000.m2ts has length of 45 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00005.m2ts has length of 18 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00024.m2ts has length of 0 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00042.m2ts has length of 51 seconds which is less than minimum title length of 120 seconds and was therefore skipped
File 00043.m2ts was added as title #2
Title #00502.m2ts has length of 5 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00503.m2ts has length of 5 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00504.m2ts has length of 5 seconds which is less than minimum title length of 120 seconds and was therefore skipped
File 00546.m2ts was added as title #3
File 00547.m2ts was added as title #4
File 00548.m2ts was added as title #5
Title #00549.m2ts has length of 6 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #00550.m2ts has length of 6 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Operation successfully completed
Saving 1 titles into directory C:/Users/Chad Laptop/Desktop/Movie
Error 'Scsi error - HARDWARE ERROR:TRACK FOLLOWING ERROR' occurred while reading '/BDMV/STREAM/00001.m2ts' at offset '3761897472'
Error 'Scsi error - HARDWARE ERROR:TRACK FOLLOWING ERROR' occurred while reading '/BDMV/STREAM/00001.m2ts' at offset '3761897472'
DEBUG: Code 0 at y?YMQIyE=a}<?|^SAoy`:213130996
DEBUG: Code 0 at ?c^Y&V\a6[a]O/Nzx[h^:121261681
DEBUG: Code 0 at y?YMQIyE=a}<?|^SAoy`:121262210
DEBUG: Code 1836864 at y?YMQIyE=a}<?|^SAoy`:213129984
DEBUG: Code 0 at S:W@%$u@]S\7PaQ8ZSe*U:29397955
LIBMKV_TRACE: Exception: Error while reading input
Failed to save title 0 to file C:/Users/Chad Laptop/Desktop/Movie/t00_Hurt_Locker,_The.mkv
0 titles saved, 1 failed

Any suggestions?

[crowfax]

Error 'Scsi error - HARDWARE ERROR:TRACK FOLLOWING ERROR' occurred while reading '/BDMV/STREAM/00001.m2ts' at offset '3761897472'
Error 'Scsi error - HARDWARE ERROR:TRACK FOLLOWING ERROR' occurred while reading '/BDMV/STREAM/00001.m2ts' at offset '3761897472'

The drive can not read the disc.

This is not a copy protection issue.

This is a hardware issue.

Either the disc is damaged or your drive is failing.

[drvenom14]

That's strange because i ripped two other discs with it and it came out fine. I guess the disc is the issue? Yet it plays fine in my laptop too.

[setarip_old]

@drvenom14

Hi!

Try running a cleaning disc on your desktop reader/burner. Maxell makes one that sells for about $10US...