Why is only the audio ripped?

[themujahadeen]

So I just started using makemkv with a Pioneer BDR-XS07UHD drive (manufactured June 23, running latest firmware) and I've had no success ripping any of my DVD's or Blu-Rays. Everytime I try, I get an mkv output of the full audio track from the movie but no video. I've tried with several DVD's, same result. In the case of the Blu-ray I tried, I got just the video and no audio. Has anyone else dealt with this before? I'd appreciate any help or pointers here.
Cheers!

[Billycar11]

Issue is your player try a different one like vlc

[themujahadeen]

VLC works fine for playback, however, my issue is with creating an .mkv file from the discs within MakeMKV

[dcoke22]

There's a handy utility called MediaInfo that'll print out lots of details about .mkv files, including the audio and video tracks in the file.

What does it say about the .mkv files that MakeMKV creates?

[themujahadeen]

Here you go. It's a lot, but hey you asked...


General
Unique ID : 300027432709066506037283125785605291956 (0xE1B72E828735EC861C2238842975BFB4)
Complete name : C:\Users\Videos\Rips\B1_t02.mkv
Format : Matroska
Format version : Version 2
File size : 5.38 GiB
Duration : 1 h 55 min
Overall bit rate mode : Variable
Overall bit rate : 6 663 kb/s
Frame rate : 23.976 FPS
Encoded date : 2024-09-05 21:55:48 UTC
Writing application : MakeMKV v1.17.7 win(x64-release)
Writing library : libmakemkv v1.17.7 (1.3.10/1.5.2) win(x64-release)

Video
ID : 1
ID in the original source medium : 224 (0xE0)
Format : MPEG Video
Format version : Version 2
Format profile : Main@Main
Format settings : CustomMatrix / BVOP
Format settings, BVOP : Yes
Format settings, Matrix : Custom
Format settings, GOP : Variable
Codec ID : V_MPEG2
Codec ID/Info : MPEG 1 or 2 Video
Duration : 1 h 55 min
Bit rate mode : Variable
Bit rate : 6 000 kb/s
Maximum bit rate : 9 800 kb/s
Width : 720 pixels
Height : 480 pixels
Display aspect ratio : 16:9
Frame rate mode : Variable
Frame rate : 23.976 FPS
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Scan order : 2:3 Pulldown
Compression mode : Lossy
Bits/(Pixel*Frame) : 0.724
Time code of first frame : 00:59:59;00
Time code source : Group of pictures header
GOP, Open/Closed : Open
GOP, Open/Closed of first frame : Closed
Stream size : 4.85 GiB (90%)
Language : English
Default : No
Forced : No
Original source medium : DVD-Video

Audio #1
ID : 2
ID in the original source medium : 189 (0xBD)128 (0x80)
Format : AC-3
Format/Info : Audio Coding 3
Commercial name : Dolby Digital
Codec ID : A_AC3
Duration : 1 h 55 min
Bit rate mode : Constant
Bit rate : 448 kb/s
Channel(s) : 6 channels
Channel layout : L R C LFE Ls Rs
Sampling rate : 48.0 kHz
Frame rate : 31.250 FPS (1536 SPF)
Compression mode : Lossy
Stream size : 371 MiB (7%)
Title : Surround 5.1
Language : English
Service kind : Complete Main
Default : Yes
Forced : No
Original source medium : DVD-Video
Dialog Normalization : -27 dB
compr : 6.02 dB
dynrng : 6.02 dB
cmixlev : -3.0 dB
surmixlev : -3 dB
dialnorm_Average : -27 dB
dialnorm_Minimum : -27 dB
dialnorm_Maximum : -27 dB

Audio #2
ID : 3
ID in the original source medium : 189 (0xBD)129 (0x81)
Format : AC-3
Format/Info : Audio Coding 3
Commercial name : Dolby Digital
Codec ID : A_AC3
Duration : 1 h 55 min
Bit rate mode : Constant
Bit rate : 192 kb/s
Channel(s) : 2 channels
Channel layout : L R
Sampling rate : 48.0 kHz
Frame rate : 31.250 FPS (1536 SPF)
Compression mode : Lossy
Stream size : 159 MiB (3%)
Title : Stereo
Language : English
Service kind : Complete Main
Default : No
Forced : No
Original source medium : DVD-Video
Dialog Normalization : -29 dB
compr : 7.51 dB
dynrng : 3.70 dB
dsurmod : Not Dolby Surround encoded
dialnorm_Average : -29 dB
dialnorm_Minimum : -29 dB
dialnorm_Maximum : -29 dB

Text #1
ID : 4
ID in the original source medium : 189 (0xBD)32 (0x20)
Format : VobSub
Codec ID : S_VOBSUB
Codec ID/Info : Picture based subtitle format used on DVDs
Duration : 1 h 51 min
Bit rate : 6 642 b/s
Frame rate : 0.250 FPS
Count of elements : 1665
Stream size : 5.28 MiB (0%)
Language : English
Default : Yes
Forced : No
Original source medium : DVD-Video

Text #2
ID : 5
ID in the original source medium : 189 (0xBD)34 (0x22)
Format : VobSub
Codec ID : S_VOBSUB
Codec ID/Info : Picture based subtitle format used on DVDs
Duration : 1 h 51 min
Bit rate : 6 107 b/s
Frame rate : 0.239 FPS
Count of elements : 1591
Stream size : 4.86 MiB (0%)
Language : French
Default : No
Forced : No
Original source medium : DVD-Video

Text #3
ID : 6
ID in the original source medium : 189 (0xBD)36 (0x24)
Format : VobSub
Codec ID : S_VOBSUB
Codec ID/Info : Picture based subtitle format used on DVDs
Duration : 1 h 51 min
Bit rate : 5 243 b/s
Frame rate : 0.230 FPS
Count of elements : 1534
Stream size : 4.17 MiB (0%)
Language : Spanish
Default : No
Forced : No
Original source medium : DVD-Video

Text #4
ID : 7
ID in the original source medium : 224 (0xE0)
Format : UTF-8
Codec ID : S_TEXT/UTF8
Codec ID/Info : UTF-8 Plain Text
Duration : 1 h 52 min
Bit rate : 153 b/s
Frame rate : 0.294 FPS
Count of elements : 1982
Stream size : 127 KiB (0%)
Language : English
Default : No
Forced : No
Original source medium : DVD-Video

Menu
00:00:00.000 : en:Chapter 01
00:07:11.264 : en:Chapter 02
00:16:34.193 : en:Chapter 03
00:22:32.384 : en:Chapter 04
00:28:34.746 : en:Chapter 05
00:36:20.711 : en:Chapter 06
00:43:16.794 : en:Chapter 07
00:51:54.978 : en:Chapter 08
01:00:48.177 : en:Chapter 09
01:07:08.391 : en:Chapter 10
01:13:04.580 : en:Chapter 11
01:20:43.538 : en:Chapter 12
01:25:03.965 : en:Chapter 13
01:33:54.161 : en:Chapter 14
01:40:13.874 : en:Chapter 15
01:50:18.645 : en:Chapter 16

[Billycar11]

try the mkv you made in vlc

[Woodstock]

Video
ID : 1
ID in the original source medium : 224 (0xE0)
Format : MPEG Video

It seems the video is in the file, else it wouldn't show up. So the question is, why can't it play?

[d00zah]

Video
ID : 1
ID in the original source medium : 224 (0xE0)
Format : MPEG Video

It seems the video is in the file, else it wouldn't show up. So the question is, why can't it play?

This seems odd (to me, anyways?).

Time code of first frame : 00:59:59;00

[Flesh]

Pioneer BDR-XS07UHD drive (manufactured June 23, running latest firmware)

Wait - latest manufacturer firmware or latest patched firmware? If manufacturer I'd recommend browsing the forum for the patched firmware & flash that instead.

Also, as everyone stated the video seems to be in the file you're quoting; what program are you using to play back the .mkv files?

[themujahadeen]

I am using VLC to playback the files. I was also unable to successfully save the video from the disc through VLC. The progress bar at the bottom would just run infinitely. I am running the firmware that came installed via the manufacturer. I have not flashed anything myself. Is this model able to be?

[Billycar11]

I am using VLC to playback the files. I was also unable to successfully save the video from the disc through VLC. The progress bar at the bottom would just run infinitely. I am running the firmware that came installed via the manufacturer. I have not flashed anything myself. Is this model able to be?

make the mkv with makemkv and open it with vlc...
no one said make an mkv with vlc i said play it

[themujahadeen]

I feel stupid. Yes, the mkv is playable with VLC after all. Not sure why Windows media player doesn't like it.