SCSI Error - Not a scratched disc. Tried 5 perfect discs.

[ldetering]

I'm receiving this SCSI Error .. I keep reading everywhere the disc is scratched, but I've tried 4 discs and they've all been flawless, not even dust on them.

I'm using a brand new Alienware M17x with the BD Drive. Pretty stoked to get this program moving, can't buy it until it works

Here's the log and a screen shot. I'd appreciate any help, thanks.

BDError-Gonein60.PNG (207.43 KiB) Viewed 6615 times

[setarip_old]

Have you previously successfully used the same hardware to read/play ANY original, commercial Blu-ray discs?

[mike admin]

This error usually means drive failure. Please exit MakeMKV, then eject and insert disc back, wait for drive to spin down and then launch MakeMKV. See if it helps.