Van Helsing

[Spenfur]

im having issues with the blu ray edition of this movie failing to rip.


"edit"
the movie gets stuck "Ripping" or flat out fails to do so the timer will increase to 20+ hours to rip. i dont know how to post logs or where they are to be submitted

[Woodstock]

And you seem to be unwilling to let anyone know what those issues are. Were you expecting people to guess?

[Woodstock]

The logs are available from your home directory (depends on your operating system), and show the progress through the rip. We would need to see what is happening to tell you what the fix is.

You can post the logs in your message, unless they exceed about 60K in size. But at least a portion of them with error messages would help.

[Spenfur]

this is all i could find after it failed
Saving 23 titles into directory C:/Users/spenfur/Documents/oo
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00010.m2ts' at offset '625668096'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '625668096'
DEBUG: Code 3221225628 at C')Ei;RW<@zk PamDG:213131502
Error 'OS error - {Device Timeout} The specified I/O operation on hs was not completed before the time-out period expired' occurred while reading '\Device\CdRom0' at offset '625668096'
DEBUG: Code 3221225653 at C')Ei;RW<@zk PamDG:213131502
Error 'OS error - {Device Timeout} The specified I/O operation on hs was not completed before the time-out period expired' occurred while reading '/BDMV/STREAM/00010.m2ts' at offset '625864704'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/BDMV/STREAM/00010.m2ts' at offset '1004470272'
Error 'OS error - {Device Timeout} The specified I/O operation on hs was not completed before the time-out period expired' occurred while reading '/BDMV/STREAM/00010.m2ts' at offset '1005121536'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '1005121536'
DEBUG: Code 3221225628 at C')Ei;RW<@zk PamDG:213131502
Error 'OS error - {Device Timeout} The specified I/O operation on hs was not completed before the time-out period expired' occurred while reading '\Device\CdRom0' at offset '1005121536'
DEBUG: Code 3221225653 at C')Ei;RW<@zk PamDG:213131502
Error 'Internal error - Operation was cancelled (140)' occurred while reading '/BDMV/STREAM/00010.m2ts' at offset '1005121536'
DEBUG: Code 0 at 2lX"ugVv6{G6cHO6YIB):29395471
DEBUG: Code 0 at Kwj/.PShTdx quApj2.^:29394068
DEBUG: Code 0 at 2lX"ugVv6{G6cHO6YIB):213131157
DEBUG: Code 0 at 2lX"ugVv6{G6cHO6YIB):121262647
DEBUG: Code 490782 at 2lX"ugVv6{G6cHO6YIB):121261773
DEBUG: Code 0 at ^,i~BX3is!O#bBE`7h\+r:213137068
DEBUG: Code 0 at ^,i~BX3is!O#bBE`7h\+r:213137068
DEBUG: Code 0 at ^,i~BX3is!O#bBE`7h\+r:213137068
Failed to save title 0 to file C:/Users/spenfur/Documents/oo/Van Helsing_t00.mkv
Encountered 12 errors of type 'Read Error' - see http://www.makemkv.com/errors/read/
0 titles saved, 23 failed

[Woodstock]

Those indicate read errors, one of which (625668096) was eventually read past, which could be because of the disk being scratched or dirty. Have you tried cleaning the disk? Even "clean, new, never been used" disks can have read issues... trust me, I've encountered them. It's especially an issue with disks that have been in storage (yours, or the store's) for a while.

Normally, such errors would cause the drive to time out a lot sooner than 20 hours. Does the disk continue to spin that long, or power down after a bit?