Asus BW-16D1HT causing scratches

[Happydude5000]

I have 2 of these drive bought in the last 2 weeks from UK supplier Novatech and both are causing surface scratches about 1cm in from the middle when I rip my blu-ray movies. I have tried original firmware 3.11 and the libredrive firmware 3.10 and mounting the drives in another pc with a better quality case. The drives are dead level with a sprit level. I only noticed the drive was causing harm after I had ripped 26 movies.

[dcoke22]

I'd return them.

[Billycar11]

Yeah LG/Asus has some bad stuff they can do seen it way more on the slim drives but the desktop drives can damage discs to

[Happydude5000]

Ordered another of this drive this time from Scan and it does the same thing it's scratching my discs.

[Coopervid]

Stop. It's a scam and the drives are defective. Read your PM.

[chetk]

Stop. It's a scam and the drives are defective. Read your PM.

Can you PM me what's going on. This same thing is happening to me.

[Stingray]

please share here how to fix this issue?

[Woodstock]

please share here how to fix this issue?

Return the defective drives for replacement. There really isn't any other "fix" for a defective drive.