War for the planet of the apes UHD Blu-Ray

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bvanelst
Posts: 2
Joined: Fri Jan 26, 2024 10:57 pm

War for the planet of the apes UHD Blu-Ray

Post by bvanelst » Fri Jan 26, 2024 11:03 pm

While running MKV I get the following error The volume key is unknown for this disc - video can't be decrypted. The software created a TGZ file. However when attaching it I get an error of the file being too big. Its 9.4 Mb. Is this the wrong file to submit? MKB20_v61_War_for_the_Planet_of_the_Apes_6EC3.tgz

Woodstock
Posts: 10316
Joined: Sun Jul 24, 2011 11:21 pm

Re: War for the planet of the apes UHD Blu-Ray

Post by Woodstock » Fri Jan 26, 2024 11:56 pm

Yes, you submit it via EMAIL to svq@makemkv.com . Did your email program not allow that large of an attachment?

bvanelst
Posts: 2
Joined: Fri Jan 26, 2024 10:57 pm

Re: War for the planet of the apes UHD Blu-Ray

Post by bvanelst » Sat Jan 27, 2024 3:53 am

Tried the email method too. Your email server did not like the 9 Mb file.

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