Interstellar doesn't come with 4K disc

[theoracle39]

I just bought the Interstellar 4K UHD + Blu-ray + Digital HD movie on Amazon and when I read the disc with MakeMKV, it only sees a Blu-ray movie. The disc itself says Blu-ray on it but not 4K or UHD. Is it possible that the wrong disc got put in the box? I checked my Harry Potter movies for comparison and they have separate 4K and Blu-ray discs. Interstellar has one disc for feature film and one disc for special features, but there is nothing on the discs about 4K. It seems strange that the box would be missing the 4k disc, but I don't know what else it could be. There is a clear disc with nothing on it in the box. Maybe that was supposed to be the 4K version?

[dcoke22]

The 4K will be its own disc. If it isn't in the box, I'd initiate a return with Amazon.

[Billycar11]

Show the disc info section of makemkv it will show If it's UHD or not

[theoracle39]

I'm not sure how to post a picture so I think this is the relevant information:

Video: Mpeg4 AVC High@L4.1

Track information
Type: Video
Codec: Mpeg4 AVC High@L4.1
Resolution: 1920x1080
Aspect ratio: 16:9
Frame rate: 23.976 (120000/5005)

Let me know if you need something else.

[Ezatoka]

Still take a look into the BluRay case. UHDs more often come with a standard bluray as well. Maybe the UHD is hidden in the "roof" behind some advertisements put into the case.

[RobbieT1974]

The correct disc looks like this, with clearly 4K UltraHD printed on the disc.

[Billycar11]

I'm not sure how to post a picture so I think this is the relevant information:

Video: Mpeg4 AVC High@L4.1

Track information
Type: Video
Codec: Mpeg4 AVC High@L4.1
Resolution: 1920x1080
Aspect ratio: 16:9
Frame rate: 23.976 (120000/5005)

Let me know if you need something else.

That's not a 4k as you say for fun try the other disc in the box see what that shows

[Radiocomms237]

Every single UltraHD listing on DVDCompare says it's a THREE DISC SET!

DISC ONE (Blu-ray 4K)
* The Film (2160p)

DISC TWO (Blu-ray)
* The Film (1080p)

DISC THREE (Blu-ray)
Bonus Features

The Blu-ray listings appear to come in either two, three or four disc sets:

DISC ONE (Blu-ray)
* The Film

DISC TWO (Blu-ray)
Bonus Features

DISC THREE (DVD Copy)

DISC FOUR (CD Soundtrack)

I'd hazard a guess that the incorrect slip has been put in the Blu-ray case by mistake (or maybe even on purpose)?

[theoracle39]

I ended up returning it to Amazon and ordering a replacement. We'll see if the replacement has the correct discs.

[murx75]

In the past, I ran into problems with used discs and even „new“ discs where someone fraudulently replaced the 4K UHD disk with a regular blu-ray and returned it to the vendor that did not check the disks and resold it as 4K UHD…

[theoracle39]

I got the replacement today and it has the 4K disc where the clear disc was before. I guess something happened during the manufacturing process and it didn't get caught by quality control. I'm not having any trouble ripping it with MakeMKV so everything is good. Thanks everyone for your responses.