"No disc inserted" issue

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HumblePie
Posts: 3
Joined: Sun Jul 09, 2023 7:32 pm

"No disc inserted" issue

Post by HumblePie » Tue Aug 22, 2023 8:45 pm

Hey all,

I'm hoping someone can help point me in the right direction.

Lately I have been bumping into an issue wherein MakeMKV does not recognize that there is a disc in the drive. I have tried manually refreshing, re-inserting the disc, and restarting the app. The only thing that seems to work is to restart the PC...which seems a bit drastic.

I notice that this seems to only happen if I finish ripping a blu-ray and insert a new blu-ray before I dismiss the "complete" dialog. It doesn't always happen but it does frequently enough that I started to notice the timing of it. Any ideas as to what I can try to prevent this?

In case it helps, here is more device/software info.
MakeMKV v 1.17.4 (win x64)

Drive Information
OS device name: I:
Manufacturer: HL-DT-ST
Product: BD-RE WH16NS40
Revision: 1.05
Serial number: XXXXXXXXXX
Firmware date: 2120-05-06 14:40
Bus encryption flags: 17
Highest AACS version: 40

LibreDrive Information
Status: Possible (with patched firmware)
Drive platform: MT1959
Harware support: Yes
Firmware support: No
Firmware type: Original (patched version available)
Firmware version: 1.05
DVD all regions: Possible (with patched firmware)
BD raw data read: Possible (with patched firmware)
BD raw metadata read: Possible (with patched firmware)
Unrestricted read speed: Possible (with patched firmware)

No disc inserted

Billycar11
Posts: 4281
Joined: Sun Aug 24, 2014 5:49 am

Re: "No disc inserted" issue

Post by Billycar11 » Wed Aug 23, 2023 5:10 am

this can be solved by closing makemkv and not reopening it until you put the next disc in and it is seen by the os
Buy a UHD drive from the guide and how to video maker: https://www.makemkv.com/forum/viewtopic ... 20&t=17831
UHD Drives Guide: https://www.makemkv.com/forum/viewtopic ... 16&t=19634
Auto flash kit $25 Email me for one Billycar5924@gmail.com

Sunoo
Posts: 89
Joined: Fri Feb 03, 2023 7:15 pm

Re: "No disc inserted" issue

Post by Sunoo » Wed Aug 23, 2023 12:54 pm

I’ve hit a similar issue with those drives where they get confused until power is completely cut to them. So if it’s an internal, you’d need to turn the computer off and back on, not just reboot.

HumblePie
Posts: 3
Joined: Sun Jul 09, 2023 7:32 pm

Re: "No disc inserted" issue

Post by HumblePie » Thu Aug 24, 2023 10:36 pm

Billycar11 wrote:
Wed Aug 23, 2023 5:10 am
this can be solved by closing makemkv and not reopening it until you put the next disc in and it is seen by the os
Oh, that's easy! I never tried that. I'll give it a go, the next time I hit the issue. Thanks for the tip.

andcbii
Posts: 50
Joined: Tue Dec 30, 2014 6:36 pm

Re: "No disc inserted" issue

Post by andcbii » Fri Aug 25, 2023 9:00 pm

I'm having similar issues with windows 11 and makemkv v1.17.4. Windows sees the disc:

Image

MakeMKV looks like it's trying to open the disc, but the activity lights on the disc tray are not flashing

Image

It just sits like that and will not actually open the dvd.

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