I have not received an activation key

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Abraxas
Posts: 4
Joined: Mon Jun 05, 2023 3:04 pm

I have not received an activation key

#1 Post by Abraxas » Mon Jun 05, 2023 3:09 pm

Hello,

Yesterday I bought the license for MakeMKV, but I only received the email from PayPRO.

I have not received the activation key.
What do I have to do?

I have sent an email to support@makemkv.com but so far I have not received a reply.

Thank you very much.

todd_jeffries
Posts: 4
Joined: Sat Mar 04, 2023 9:55 pm

Re: I have not received an activation key

#2 Post by todd_jeffries » Mon Jun 05, 2023 5:30 pm

At least you were able to purchase a key. All I can get on the paypalglobal page is "The action is temporary unavailable". Disc in drive, ready to buy MakeMKV and no way to do so.

mike admin
Posts: 4075
Joined: Wed Nov 26, 2008 2:26 am
Contact:

Re: I have not received an activation key

#3 Post by mike admin » Mon Jun 05, 2023 9:21 pm

Such a disaster.

Everyone who got the "thanks for your money, now get your key from makemkv.com" message should be all set now, please check your inboxes. Order page back online.

Beta key is updated as well.

Apologies, that was very wrong.

fadingphoenix
Posts: 1
Joined: Tue Jun 06, 2023 5:50 am

Re: I have not received an activation key

#4 Post by fadingphoenix » Tue Jun 06, 2023 5:56 am

mike admin wrote:
Mon Jun 05, 2023 9:21 pm
Such a disaster.

Everyone who got the "thanks for your money, now get your key from makemkv.com" message should be all set now, please check your inboxes. Order page back online.

Beta key is updated as well.

Apologies, that was very wrong.
Registered to try and receive help here. I still haven't received a key. I did send a questioning e-mail after purchasing on Sunday to support@makemkv but haven't had any response back.

Abraxas
Posts: 4
Joined: Mon Jun 05, 2023 3:04 pm

Re: I have not received an activation key

#5 Post by Abraxas » Tue Jun 06, 2023 8:28 am

Hello, today I received the activation key for MakeMKV, it came a little late, three days later.

The doubt I have now is that if I select the "about" option... it tells me that it expires in September 2023.

Is this true?

Thanks

REDR58
Posts: 3
Joined: Mon Jun 05, 2023 5:09 pm

Re: I have not received an activation key

#6 Post by REDR58 » Wed Jun 07, 2023 5:22 pm

mike admin wrote:
Mon Jun 05, 2023 9:21 pm
Such a disaster.

Everyone who got the "thanks for your money, now get your key from makemkv.com" message should be all set now, please check your inboxes. Order page back online.

Beta key is updated as well.

Apologies, that was very wrong.
Thanks for the help!

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