Problem with Glass Fleet box set DVDs

[Imaginos1892]

MakeMKV is having trouble with the DVD box set Glass Fleet - The Complete Series ISBN 1-4210-1486-6.

I will use disk 1 as the example. All 4 disks have similar results. Disk 1 has 7 episodes, but MakeMKV will only save episode 1. If I leave the disk in the drive, the CD Player application will play all 7 episodes, sequentially or randomly, along with any special features. MakeMKV still only sees episode 1.

All 7 episodes appear to be packed in one big video file. I’ve seen this on other disks, such as Birdy The Mighty: Decode, which MakeMKV had no problem with.

Here are the log messages generated by MakeMKV v1.17.3 [darwin(x64-release)] running on an iMac 21.5 inch, Late 2013, MacOS version 10.15.7.
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Using direct disc access mode
Calculated BUP offset for VTS #5 does not match one in IFO header.
Calculated BUP offset for VTS #10 does not match one in IFO header.
Title #1 has length of 13 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #3 was added (1 cell(s), 0:02:00)
Cells 1-6 were removed from title start
Cells 17-106 were removed from title end
Title #11 was added (10 cell(s), 0:24:44)
Operation successfully completed
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Title #3 is a preview for another show.
Title #11 is Glass Fleet episodes 1-7, but MakeMKV snips off the last 6. Why?

Here is what happens when I use Open DVD Files Manually.
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Disc Information
Label : GLASS_FLEET_BOXSET_D1
Titles count : 61

Title information
1: 1/1 - 2 chapter(s) 0:00:13 2 cell(s)
2: 1/2 - 1 chapter(s) 0:00:00 1 cell(s)
3: 2/1 - 1 chapter(s) 0:02:00 1 cell(s)
4: 3/1 - 1 chapter(s) 0:00:00 1 cell(s)
5: 3/2 - 1 chapter(s) 0:00:00 1 cell(s)
6: 3/3 - 1 chapter(s) 0:00:00 1 cell(s)
7: 4/1 - 1 chapter(s) 0:00:00 1 cell(s)
8: 4/2 - 1 chapter(s) 0:00:00 1 cell(s)
9: 4/3 - 1 chapter(s) 0:00:00 1 cell(s)
10: 4/4 - 1 chapter(s) 0:00:00 1 cell(s)
11: 5/1 - 58 chapter(s) 2:47:44 106 cell(s)
12: 5/2 - 1 chapter(s) 0:00:00 1 cell(s)
13: 5/3 - 1 chapter(s) 0:00:00 1 cell(s)
14: 5/4 - 1 chapter(s) 0:00:00 1 cell(s)
15: 5/5 - 1 chapter(s) 0:00:00 1 cell(s)
16: 5/6 - 1 chapter(s) 0:00:00 1 cell(s)
17: 5/7 - 1 chapter(s) 0:00:00 1 cell(s)
18: 5/8 - 1 chapter(s) 0:00:00 1 cell(s)
19: 5/9 - 1 chapter(s) 0:00:00 1 cell(s)
20: 5/10 - 1 chapter(s) 0:00:00 1 cell(s)
21: 6/1 - 1 chapter(s) 0:00:00 1 cell(s)
22: 6/2 - 1 chapter(s) 0:00:00 1 cell(s)
23: 6/3 - 1 chapter(s) 0:00:00 1 cell(s)
24: 6/4 - 1 chapter(s) 0:00:00 1 cell(s)
25: 6/5 - 1 chapter(s) 0:00:00 1 cell(s)
26: 6/6 - 1 chapter(s) 0:00:00 1 cell(s)
27: 6/7 - 1 chapter(s) 0:00:00 1 cell(s)
28: 6/8 - 1 chapter(s) 0:00:00 1 cell(s)
29: 6/9 - 1 chapter(s) 0:00:00 1 cell(s)
30: 6/10 - 1 chapter(s) 0:00:00 1 cell(s)
31: 7/1 - 1 chapter(s) 0:00:00 1 cell(s)
32: 7/2 - 1 chapter(s) 0:00:00 1 cell(s)
33: 7/3 - 1 chapter(s) 0:00:00 1 cell(s)
34: 7/4 - 1 chapter(s) 0:00:00 1 cell(s)
35: 7/5 - 1 chapter(s) 0:00:00 1 cell(s)
36: 7/6 - 1 chapter(s) 0:00:00 1 cell(s)
37: 7/7 - 1 chapter(s) 0:00:00 1 cell(s)
38: 7/8 - 1 chapter(s) 0:00:00 1 cell(s)
39: 7/9 - 1 chapter(s) 0:00:00 1 cell(s)
40: 7/10 - 1 chapter(s) 0:00:00 1 cell(s)
41: 8/1 - 1 chapter(s) 0:00:00 1 cell(s)
42: 8/2 - 1 chapter(s) 0:00:00 1 cell(s)
43: 8/3 - 1 chapter(s) 0:00:00 1 cell(s)
44: 8/4 - 1 chapter(s) 0:00:00 1 cell(s)
45: 8/5 - 1 chapter(s) 0:00:00 1 cell(s)
46: 8/6 - 1 chapter(s) 0:00:00 1 cell(s)
47: 8/7 - 1 chapter(s) 0:00:00 1 cell(s)
48: 8/8 - 1 chapter(s) 0:00:00 1 cell(s)
49: 8/9 - 1 chapter(s) 0:00:00 1 cell(s)
50: 8/10 - 1 chapter(s) 0:00:00 1 cell(s)
51: 9/1 - 1 chapter(s) 0:00:00 1 cell(s)
52: 9/2 - 1 chapter(s) 0:00:00 1 cell(s)
53: 9/3 - 1 chapter(s) 0:00:00 1 cell(s)
54: 9/4 - 1 chapter(s) 0:00:00 1 cell(s)
55: 9/5 - 1 chapter(s) 0:00:00 1 cell(s)
56: 9/6 - 1 chapter(s) 0:00:00 1 cell(s)
57: 9/7 - 1 chapter(s) 0:00:00 1 cell(s)
58: 9/8 - 1 chapter(s) 0:00:00 1 cell(s)
59: 9/9 - 1 chapter(s) 0:00:00 1 cell(s)
60: 9/10 - 1 chapter(s) 0:00:00 1 cell(s)
61: 10/1 - 1 chapter(s) 0:00:00 1 cell(s)
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If I type “11” or “11:1-58” into the text box it shows these log messages.
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Using direct disc access mode
Calculated BUP offset for VTS #5 does not match one in IFO header.
Calculated BUP offset for VTS #10 does not match one in IFO header.
Open DVD manually : "11"
Fake cells occupy 86% of the title - assuming fake title
Failed to open disc
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#11 is not a ‘fake title’, it’s 7 episodes of the show.

[Ezatoka]

You can try to set the Opening mode to a different one and see, if that helps: viewtopic.php?f=7&t=28541

[Imaginos1892]

I already did that. Just to be sure, I tried again, setting 'DVD structure protection removal method' to 'CellFull' in Preferences. MKV still chops off episodes 2 - 7. Tried 'Open disk manually' and got the same results shown above; it calls Title 11 'fake' and throws it away. Title 11 is NOT 'fake' — THAT IS THE VIDEO!

[Ezatoka]

Afraid only mike will be able to take a look at that. As they are DVDs, there should be a MakeMKV_navlog.txt file where the log file is saved (not sure if you need to have expert mode activated in the options).

Eventually with that mike could see, where it is going wrong.