License key

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juddsin
Posts: 2
Joined: Thu Mar 02, 2023 2:36 am

License key

Post by juddsin »

Installe 1.17.3 and now my key does not work. Do I have to buy another copy?
Woodstock
Posts: 10312
Joined: Sun Jul 24, 2011 11:21 pm

Re: License key

Post by Woodstock »

Your key should work with it. Did you install over the top of the existing program, or type the key in separately?

Note that "copy/paste" does not always work between email and programs because of special characters being included in the copy.
juddsin
Posts: 2
Joined: Thu Mar 02, 2023 2:36 am

Re: License key

Post by juddsin »

Sorry for the delay. I have MKVMaker in stalled on 2 machines Win10 and Win11. The key for win10 machine was purchased sometime in 2017 and win11 machine 2022. I had to format and reinstalled windows 10 on 1 of them, the other works just fine no issues. I have both keys in a word file. Never had an issue before, What are my options?
Woodstock
Posts: 10312
Joined: Sun Jul 24, 2011 11:21 pm

Re: License key

Post by Woodstock »

If you're talking about __MakeMKV__, contacting Mike will get you the license key. Not sure about "MKVMaker", though. :)

You only need one key, though.
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