MakeMKV stuck on scanning or loading this Japanese Bluray movie

[renovatio522]

I have a Japanese Bluray movie that MakeMKV get stuck on when trying to read the disc.

If I open MakeMKV first and then insert the disc, MakeMKV stuck on loading.
If I insert the Disc first and then open MakeMKV, it stuck on Scanning CD-ROM devices.

I tried it on different version of Mac OS and Windows on different computers with same issue.
I can play the disc using VLC without any issues. I can play the disc on my PS5 without any issues.
MakeMKV loads other Bluray movies fine.

Below is the debug output. Any idea what could be causing this?

Debug log started at Wed Mar 15 10:30:44 2023 , written by MakeMKV v1.17.3 darwin(x64-release)
001005:0000 MakeMKV v1.17.3 darwin(x64-release) started
001004:0000 Debug logging enabled, log will be saved as file:///Users/user/MakeMKV_log.txt
Using 262272KB for read cache.
Network access is ENABLED, CURL version 7.64.1/(SecureTransport) LibreSSL/2.8.3 (x86_64-apple-darwin19.0) , proxy server not set.
002010:0000 Optical drive "BD-RE PIONEER BD-RW BDR-XS07U 1.01 BJDL300099UCd" opened in OS access mode.
SDF v098: PIONEER_BD-RW__BDR-XS07U_1.01_BJDL300099UC

[Ezatoka]

Is this a normal BluRay or a UHD?

If a normal BluRay maybe aacs info can give some information about the disk:

aacs_info.zip

Retrieving AACS information from a BluRay

(755.74 KiB) Downloaded 165 times

(Virustotal link)

Can't imagine there's an AACS info, that MakeMKV can't handle but one never knows.It's a command line tool:
Usage: aacs_info <path-to-disc-root>

[renovatio522]

Bluray - At least that is what it says on the box. It doesn't mention anything about UHD.
Also there is no AACS folder on the Disc. Just BDMV and CERTIFICATE folders only.

Code: Select all

C:\Users\User\Downloads\aacs_info\aacs_info>aacs_info D:
Opening D: using libaacs 0.11.1 ...
../libaacs-0.11.1/src/libaacs/aacs.c:464: Unable to open AACS\Content000.cer
../libaacs-0.11.1/src/libaacs/aacs.c:464: Unable to open AACS\Content001.cer
../libaacs-0.11.1/src/libaacs/aacs.c:1143: Failed to read content certificate file
../libaacs-0.11.1/src/libaacs/aacs.c:1152: Failed to read Bus Encryption Enabled flag from content certificate file
../libaacs-0.11.1/src/libaacs/aacs.c:464: Unable to open AACS\Unit_Key_RO.inf
../libaacs-0.11.1/src/libaacs/aacs.c:464: Unable to open AACS\DUPLICATE\Unit_Key_RO.inf
../libaacs-0.11.1/src/libaacs/aacs.c:1121: Failed to read unit key file (AACS/Unit_Key_RO.inf)
libaacs open failed: Corrupt disc
../libaacs-0.11.1/src/libaacs/mmc.c:582: Unable to read VID from drive!
../libaacs-0.11.1/src/libaacs/aacs.c:1545: aacs_get_vid() failed
../libaacs-0.11.1/src/libaacs/aacs.c:504: Unable to open AACS\MKB_RO.inf
../libaacs-0.11.1/src/libaacs/aacs.c:504: Unable to open AACS\DUPLICATE\MKB_RO.inf
../libaacs-0.11.1/src/libaacs/aacs.c:567: Error reading MKB file (AACS/MKB_RO.inf)
../libaacs-0.11.1/src/libaacs/aacs.c:652: Error calculating media key - Failed opening MKB
../libaacs-0.11.1/src/libaacs/aacs.c:1520: aacs_get_mk() failed
Disc ID: ???
VID    : ???
MK     : ???
../libaacs-0.11.1/src/libaacs/aacs.c:504: Unable to open AACS\MKB_RO.inf
../libaacs-0.11.1/src/libaacs/aacs.c:504: Unable to open AACS\DUPLICATE\MKB_RO.inf
../libaacs-0.11.1/src/libaacs/aacs.c:567: Error reading MKB file (AACS/MKB_RO.inf)
MKBv   : 0
PMSN   : ???
Bus encryption:
  Device support:   yes
  Enabled in media: no
Content Certificate ID: ???
BD-J Root Cert hash:    ???
Device binding ID:      BA80279AE21E6DF9C286F804A67F37E3
Host Revocation List  (MKB version 66):
  000000000001 - 0000000003e8
  000080000001 - 0000800080e8
  015380013c69 - 015380018a88
  06d580000015 - 06d580000028
  270f80000001 - 270f80000bb8
  ff2210100001 - ff221010001f
  ff2210400001 - ff221040001f
  ff2220000001 - ff22200000ff
  ff2290100001 - ff229010001f
  ff2290400001 - ff229040001f
  ff22a0000001 - ff22a00000ff
  ff2318000001 - ff231800001f
  ff2318100001 - ff231810001f
  ff2318400001 - ff231840001f
  ff2340000001 - ff23400000ff
  ff2710000001 - ff271000001f
  ff2790000001 - ff279000001f
  ffff0000000b - ffff00000014
  ffff00000016
  ffff00000021 - ffff0000002a
  ffff00000035 - ffff00000038
  ffff0000004e - ffff00000052
  ffff00000054 - ffff00000057
  ffff0000005d - ffff00000066
  ffff00000080
  ffff00000088 - ffff00000091
  ffff00000094
  ffff000000ae
  ffff000000b2 - ffff000000bb
  ffff000027db
  ffff00002817
  ffff00002820
  ffff00002834 - ffff0000283d
  ffff00002846
  ffff0000284b
  ffff80000001 - ffff80000024
  ffff80000029
  ffff8000002f
  ffff80000039
  ffff80000045
  ffff80000053
  ffff80000071
  ffff80000079
  ffff8000007c - ffff8000007e
  ffff800000ad
  ffff800000c4 - ffff800000c6
  ffff800000d0
  ffff800000f4 - ffff800000fd
  ffff8000012d - ffff8000012e
  ffff80000146
  ffff80000153 - ffff80000154
  ffff80000174
  ffff80000189
  ffff80000196 - ffff80000197
  ffff800001b4
  ffff800001c0
  ffff800001d2
  ffff800001e9
  ffff800001eb
Drive Revocation List  (MKB version 66):
  000000000001 - 0000000003e8
  000080000001 - 0000800055f0
  270f20000001 - 270f20000514
  270f80000001 - 270f800007d0
  ff2600000001 - ff2600000096

[Ezatoka]

Bluray - At least that is what it says on the box. It doesn't mention anything about UHD.
Also there is no AACS folder on the Disc. Just BDMV and CERTIFICATE folders only.

Thats interesting. I have not seen an official movie BluRay yet without AACS. I have one with AACSv1. probably just for the company to be able to print "this disc is copy protected" onto it or something.

Can you try to copy the contents of the BluRay onto the hard disk and with MakeMKV then you go File -> Open files -> from your copy select BDMV\index.bdmv as file to open.

[renovatio522]

I was able to copy the contents of the Bluray onto hard drive. Had to use Teracopy to copy otherwise drive will constantly make noises.
I was also able to open the index.bdmv file and extract the main movie. However, it did not finish extracting and would get stuck.

It had lots of
"source file is corrupt or invalid at offset, attempting to work around" error
and
"Too many AV synchronization issues in file"

How do I get Makemkv not to load the disc but instead let me select the index.bdmv directly from the Disc?

[Ezatoka]

How do I get Makemkv not to load the disc but instead let me select the index.bdmv directly from the Disc?

I'm afraid that's something I don't know. Maybe via the command line aka makemkvcon64.exe

If it would be my disk, I probably would try now to take MkvToolnix and add the index.bdmv to it. Then it'll scan all playlists and one could try to select the Main movie there and mix it into a MKV (can also deselect unwanted languages there).

[renovatio522]

I was able to figure out a way around it. Disconnect the Bluray drive, launch MakeMKV so it does not detect the drive, plug the Bluray drive back in, then use the open file to open the index.bdmv directly from the disc. Right now it is still trying to extract the movies and is taking a long time and also having same errors.

Not sure about the MkvToolnix, let me do research on that. Thank you for your assistance!!!

[Yggdrasil]

I was able to figure out a way around it. Disconnect the Bluray drive, launch MakeMKV so it does not detect the drive, plug the Bluray drive back in, then use the open file to open the index.bdmv directly from the disc. Right now it is still trying to extract the movies and is taking a long time and also having same errors.

Not sure about the MkvToolnix, let me do research on that. Thank you for your assistance!!!

I to am having trouble with a Japanese blu. A tokusatsu show from the 60s, still 4:3 format, so you wouldn't expect remastered quality. It just so happens to be burnt onto a blu ray disc instead of a DVD.

What make of drive do you have? Mine is an external Hitachi-LG and it has no problems reading region A/B blu's,as it's a multi region blu ray/writer.

Disc isn't recognised and I just get a message in MKV - No disc inserted.

I've contacted Hitachi and they were no help. Asking if the disc was UHD.