Elf UHD Volume is unknow

Please post here for issues related to UHD discs
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Arndrell
Posts: 46
Joined: Sun Oct 30, 2022 2:34 pm

Elf UHD Volume is unknow

Post by Arndrell »

Afternoon All

Still very new to ripping and Makemkv in general.
I have just started digitising my extensive movie collection this week using this awesome software.

Having just purchased Elf UHD today (daughters favourite this time of year) it’s the first and only disk so far where I have had an issue.

States: Volume key is unknown for this disc - video cannot be decrypted

I assumed using a Pioneer S12 - Libre mode would bypass any encryption on discs, meaning no keys needed?

Apologies for any ignorance, still very early into my home server journey!

Bump file emailed to support, thanks in advance.
Obsessive compulsive ripper and collector since finding Make MKV!
Converting nearly 1,200 Blu Rays and UHD in 1:1 format to a Plex library serviced by Infuse.
dcoke22
Posts: 3047
Joined: Wed Jul 22, 2020 11:25 pm

Re: Elf UHD Volume is unknow

Post by dcoke22 »

Check out the UHD FAQ.

The short version is for UHDs, MakeMKV needs to download the necessary keys. If no key exists, it'll make a dump file that you should email in.
mossym
Posts: 6
Joined: Fri Mar 25, 2022 10:37 am

Re: Elf UHD Volume is unknow

Post by mossym »

i submitted it earlier today
mossym
Posts: 6
Joined: Fri Mar 25, 2022 10:37 am

Re: Elf UHD Volume is unknow

Post by mossym »

Elf now working
Arndrell
Posts: 46
Joined: Sun Oct 30, 2022 2:34 pm

Re: Elf UHD Volume is unknow

Post by Arndrell »

Superb, thank you for the information!
Spinning in the drive now doing it’s thing, one happy daughter tomorrow :lol:
Obsessive compulsive ripper and collector since finding Make MKV!
Converting nearly 1,200 Blu Rays and UHD in 1:1 format to a Plex library serviced by Infuse.
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