Family Guy Trilogy BD results in a fatal error

[imbasti]

No logfile, I can't even create an encrypted backup.
Maybe because it uses AACSv19,BD+

[crowfax]

I can't even create an encrypted backup.

If you can't create an encrypted backup then either the disc is bad or your drive is failing.

[imbasti]

My BD drive is ok (other titles like Summer Wars work fine).
The BDs play fine with my PS3 so they are ok as well.

And since the 2nd disc (Something, something, something dark side) has AACS v15 and also doesn't work in MKV I think it might be some "trick" that FOX uses on newer releases.

[crowfax]

It's not. I have the set, they backup fine.

[imbasti]

No, they don't. At least not the version sold in Germany. And neither the discs nor the drive is broken.
It's most likely a problem with BD+ because from time to time BD+ movies occur that are problematic (e.g. Slumdog Millionaire, The Day the Earth Stood Still, Marley & Me, X-men Trilogy) and also differ from country to country.

[crowfax]

MakeMKV is crashing because of a bug. It has nothing to do with a "trick" by the disc producers. Other people have reported similar issues with 1.6.6 and 1.6.7: http://www.makemkv.com/forum2/viewtopic.php?f=1&t=3444.

As Mike has asked in the other thread, please follow these instructions: http://www.makemkv.com/onlinehelp/dump.html

[imbasti]

I don't get the OSX dialog but have copied the debug log and a process analysis into a zip archieve.
http://dl.dropbox.com/u/15559978/MakeMKV.zip

[mike admin]

You should see the problem report. Please insert the disc into drive, launch terminal and type

Code: Select all

/Applications/MakeMKV.app/Contents/MacOS/makemkvcon --debug -r info disc:0

Please post the output and/or problem report.

[imbasti]

MSG:1005,0,1,"MakeMKV v1.6.7 darwin(x86-release) started","%1 started","MakeMKV v1.6.7 darwin(x86-release)"
MSG:1004,0,1,"Debug logging enabled, log will be saved as /Users/IMBASTI/MakeMKV_log.txt","Debug logging enabled, log will be saved as %1","/Users/IMBASTI/MakeMKV_log.txt"
MSG:2014,0,3,"Optical drive \"DVD+R-DL PIONEER DVD-RW DVRTS09 Q90B\" opened in DASPI v1.2 mode.","Optical drive \"%1\" opened in DASPI v%2.%3 mode.","DVD+R-DL PIONEER DVD-RW DVRTS09 Q90B","1","2"
MSG:2014,0,3,"Optical drive \"BD-ROM PLEXTOR BD-ROM PX-B120U 1.06\" opened in DASPI v1.2 mode.","Optical drive \"%1\" opened in DASPI v%2.%3 mode.","BD-ROM PLEXTOR BD-ROM PX-B120U 1.06","1","2"
DRV:0,1,1,512,"DVD+R-DL PIONEER DVD-RW DVRTS09 Q90B","",""
DRV:1,1,1,28,"BD-ROM PLEXTOR BD-ROM PX-B120U 1.06","FAMILYGUY_ITS_A_TRAP","/dev/rdisk2"
DRV:2,0,0,0,"","",""
DRV:3,0,0,0,"","",""
DRV:4,0,0,0,"","",""
DRV:5,0,0,0,"","",""
DRV:6,0,0,0,"","",""
DRV:7,0,0,0,"","",""
DRV:8,0,0,0,"","",""
DRV:9,0,0,0,"","",""
DRV:10,0,0,0,"","",""
DRV:11,0,0,0,"","",""
DRV:12,0,0,0,"","",""
DRV:13,0,0,0,"","",""
DRV:14,0,0,0,"","",""
DRV:15,0,0,0,"","",""
MSG:5010,0,0,"Failed to open disc","Failed to open disc"
TCOUNT:0

[mike admin]

Apologies, your BD drive is a secondary drive. That's the right command then

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/Applications/MakeMKV.app/Contents/MacOS/makemkvcon --debug -r info disc:1

[imbasti]

Debug log started at Sun Apr 17 11:13:18 2011 , written by MakeMKV v1.6.7 darwin(x86-release)
Using 524544KB for read cache.
001005:0000 MakeMKV v1.6.7 darwin(x86-release) started
001004:0000 Debug logging enabled, log will be saved as /Users/IMBASTI/MakeMKV_log.txt
002014:0000 Optical drive "DVD+R-DL PIONEER DVD-RW DVRTS09 Q90B" opened in DASPI v1.2 mode.
002014:0000 Optical drive "BD-ROM PLEXTOR BD-ROM PX-B120U 1.06" opened in DASPI v1.2 mode.
003007:0000 Using direct disc access mode
DCE=5LmSTMuvlYlRfCDeE7SkZ6tZLAc8pGy/qJJnbT/tn9JwAuG/uw6YNjcGQMp11hjNXSlQV+cnMYqF9DZoB2qttBAIaqnfWhhGQlGatlZHRHWEL1/ftS1hIGz+9qmV9zn97vPo/JhyGRawExvqDotSUmgy502kmLrjog==

[mike admin]

Another try then. Thanks for your patience.

Code: Select all

ulimit -c unlimited
/Applications/MakeMKV.app/Contents/MacOS/makemkvcon --debug -r info disc:1

And then follow steps 6-10 from "Mac OS X full core dump" at http://www.makemkv.com/onlinehelp/dump.html . Please send dump or link to dump to support@makemkv.com

[imbasti]

I'll do that in the evening. I have found another BD that doesn't work. Batman the Movie (the 70s Batman Adam West).

[imbasti]

...

Have fun

[mike admin]

Thanks, got it.