DVD stuck indefinitely at "Scanning contents"

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paulschreiber
Posts: 1
Joined: Sun Jul 17, 2022 6:39 pm

DVD stuck indefinitely at "Scanning contents"

#1 Post by paulschreiber » Sun Jul 17, 2022 6:50 pm

Summary of Problem
Discs 2 and 3 of "One Strange Rock" hang at "Scanning contents." The remaining time counts up instead of down:
Image

Troubleshooting steps
• I purchased a second copy of the discs to confirm it was not a problem with the discs
• Handbrake was able to read/rip the disc as expected
• Mac DVD Ripper Pro was able to create an ISO of the disc
• Problem also occurs on the ISO, not just the physical disc
• Problem does NOT occur with CellTrim mode

Here is a log showing it failing in auto mode (disc 2) and succeeding in CellTrim mode (discs 2 and 3)

Code: Select all

Debug log started at Sun Jul 17 15:18:06 2022 , written by MakeMKV v1.17.1 darwin(arm64-release)
001005:0000 MakeMKV v1.17.1 darwin(arm64-release) started
001004:0000 Debug logging enabled, log will be saved as file:///Users/paul/MakeMKV_log.txt
Using 262272KB for read cache.
Network access is ENABLED, CURL version 7.79.1/(SecureTransport) LibreSSL/3.3.6/1.45.1 (x86_64-apple-darwin21.0) , proxy server not set.
002010:0000 Optical drive "DVD+R-DL TSSTcorp CDDVDW SE-218GN TS00 S16D6YMG100CVLd" opened in OS access mode.
No  SDF v08d: TSSTcorp_CDDVDW_SE-218GN_TS00_S16D6YMG100CVL
SDF id v08d: TSSTcorp_CDDVDW_SE-218GN_TS00_S16D6YMG100CVL
003007:0000 Using direct disc access mode
003002:0000 Calculated BUP offset for VTS #0 does not match one in IFO header.
001003:0020 DEBUG: Code 128 at di<43:,D[P-U?J:121273020
003002:0000 Calculated BUP offset for VTS #3 does not match one in IFO header.
001003:0020 DEBUG: Code 2 at di<43:,D[P-U?J:213131755
003002:0000 Calculated BUP offset for VTS #4 does not match one in IFO header.
001003:0020 DEBUG: Code 2 at di<43:,D[P-U?J:213131755
001012:0000 udf: udf_get_node: bad allocation extension size in udf_node
DEBUG: Code 0 at \_W_%ephYjX3`iToE:121262164
001003:0020 DEBUG: Code 6 at gv;TwqGzJx.<Q^sVW:213131318
001001:0020 DBG ASSERT: J3%ZKv260B3_I\CW.z[aqZqKz"f!_Cc69K@ at di<43:,D[P-U?J:29402003
003002:0000 Calculated BUP offset for VTS #6 does not match one in IFO header.
001003:0020 DEBUG: Code 2 at di<43:,D[P-U?J:213131755
003025:0000 Title #1 has length of 11 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #2 has length of 5 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003010:0000 Can't locate a cell for VTS 3 TTN 1 PGCN 0 PGN 0
003028:0000 Title #3 was added (6 cell(s), 0:47:09)
003028:0000 Title #4 was added (6 cell(s), 0:47:09)
003010:0000 Can't locate a cell for VTS 4 TTN 1 PGCN 0 PGN 0
003028:0000 Title #5 was added (6 cell(s), 0:47:12)
003028:0000 Title #6 was added (6 cell(s), 0:47:12)
003025:0000 Title #7 has length of 12 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003010:0000 Can't locate a cell for VTS 6 TTN 1 PGCN 0 PGN 0
003028:0000 Title #8 was added (6 cell(s), 0:47:10)
003028:0000 Title #9 was added (6 cell(s), 0:47:10)
003013:0000 Title #9 with special attributes was skipped
003013:0000 Title #10 with special attributes was skipped
003027:0000 Title #04 in VTS 3 is equal to title #03 and was skipped
003027:0000 Title #06 in VTS 4 is equal to title #05 and was skipped
003027:0000 Title #09 in VTS 6 is equal to title #08 and was skipped
001003:0020 DEBUG: Code 233 at c/1rX9/xxLbzmpMJVWH+3qwM:0
005011:0000 Operation successfully completed
005014:0000 Saving 3 titles into directory file:///Users/paul/Movies/ONE_STRANGE_ROCK_D2
CCX001: Launching /Applications/MakeMKV.app/Contents/MacOS/mmccextr
CCX001: CCExtractor 0.88, Carlos Fernandez Sanz, Volker Quetschke.
CCX001: Teletext portions taken from Petr Kutalek's telxcc
CCX001: This is a reduced-functionality version optimised for DVD closed captions transcoding.
CCX001: --------------------------------------------------------------------------
CCX001: -----------------------------------------------------------------
CCX001: Reading from standard input
CCX001: Analyzing data in CCExtractor's binary format
CCX001: Sending captions to stdout.
CCX002: Launching /Applications/MakeMKV.app/Contents/MacOS/mmccextr
CCX002: CCExtractor 0.88, Carlos Fernandez Sanz, Volker Quetschke.
CCX002: Teletext portions taken from Petr Kutalek's telxcc
CCX002: This is a reduced-functionality version optimised for DVD closed captions transcoding.
CCX002: --------------------------------------------------------------------------
CCX002: -----------------------------------------------------------------
CCX002: Reading from standard input
CCX002: Analyzing data in CCExtractor's binary format
CCX002: Sending captions to stdout.
CCX003: Launching /Applications/MakeMKV.app/Contents/MacOS/mmccextr
CCX003: CCExtractor 0.88, Carlos Fernandez Sanz, Volker Quetschke.
CCX003: Teletext portions taken from Petr Kutalek's telxcc
CCX003: This is a reduced-functionality version optimised for DVD closed captions transcoding.
CCX003: --------------------------------------------------------------------------
CCX003: -----------------------------------------------------------------
CCX003: Reading from standard input
CCX003: Analyzing data in CCExtractor's binary format
CCX003: Sending captions to stdout.
005005:0080 3 titles saved
005036:0104 Copy complete. 3 titles saved.
003007:0000 Using direct disc access mode
003002:0000 Calculated BUP offset for VTS #0 does not match one in IFO header.
001003:0020 DEBUG: Code 128 at di<43:,D[P-U?J:121273020
003002:0000 Calculated BUP offset for VTS #3 does not match one in IFO header.
001003:0020 DEBUG: Code 2 at di<43:,D[P-U?J:213131755
003002:0000 Calculated BUP offset for VTS #4 does not match one in IFO header.
001003:0020 DEBUG: Code 2 at di<43:,D[P-U?J:213131755
001012:0000 udf: udf_get_node: bad allocation extension size in udf_node
DEBUG: Code 0 at \_W_%ephYjX3`iToE:121262164
001003:0020 DEBUG: Code 6 at gv;TwqGzJx.<Q^sVW:213131318
001001:0020 DBG ASSERT: J3%ZKv260B3_I\CW.z[aqZqKz"f!_Cc69K@ at di<43:,D[P-U?J:29402003
003002:0000 Calculated BUP offset for VTS #6 does not match one in IFO header.
001003:0020 DEBUG: Code 2 at di<43:,D[P-U?J:213131755
003025:0000 Title #1 has length of 11 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003025:0000 Title #2 has length of 5 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003010:0000 Can't locate a cell for VTS 3 TTN 1 PGCN 0 PGN 0
003028:0000 Title #3 was added (6 cell(s), 0:47:09)
003028:0000 Title #4 was added (6 cell(s), 0:47:09)
003010:0000 Can't locate a cell for VTS 4 TTN 1 PGCN 0 PGN 0
003028:0000 Title #5 was added (6 cell(s), 0:47:10)
003028:0000 Title #6 was added (6 cell(s), 0:47:10)
003025:0000 Title #7 has length of 12 seconds which is less than minimum title length of 120 seconds and was therefore skipped
003010:0000 Can't locate a cell for VTS 6 TTN 1 PGCN 0 PGN 0
003028:0000 Title #8 was added (6 cell(s), 0:47:10)
003028:0000 Title #9 was added (6 cell(s), 0:47:10)
003013:0000 Title #9 with special attributes was skipped
003013:0000 Title #10 with special attributes was skipped
003027:0000 Title #04 in VTS 3 is equal to title #03 and was skipped
003027:0000 Title #06 in VTS 4 is equal to title #05 and was skipped
003027:0000 Title #09 in VTS 6 is equal to title #08 and was skipped
005011:0000 Operation successfully completed
005014:0000 Saving 3 titles into directory file:///Users/paul/Movies/ONE_STRANGE_ROCK_D3
CCX004: Launching /Applications/MakeMKV.app/Contents/MacOS/mmccextr
CCX004: CCExtractor 0.88, Carlos Fernandez Sanz, Volker Quetschke.
CCX004: Teletext portions taken from Petr Kutalek's telxcc
CCX004: This is a reduced-functionality version optimised for DVD closed captions transcoding.
CCX004: --------------------------------------------------------------------------
CCX004: -----------------------------------------------------------------
CCX004: Reading from standard input
CCX004: Analyzing data in CCExtractor's binary format
CCX004: Sending captions to stdout.
CCX005: Launching /Applications/MakeMKV.app/Contents/MacOS/mmccextr
CCX005: CCExtractor 0.88, Carlos Fernandez Sanz, Volker Quetschke.
CCX005: Teletext portions taken from Petr Kutalek's telxcc
CCX005: This is a reduced-functionality version optimised for DVD closed captions transcoding.
CCX005: --------------------------------------------------------------------------
CCX005: -----------------------------------------------------------------
CCX005: Reading from standard input
CCX005: Analyzing data in CCExtractor's binary format
CCX005: Sending captions to stdout.
CCX006: Launching /Applications/MakeMKV.app/Contents/MacOS/mmccextr
CCX006: CCExtractor 0.88, Carlos Fernandez Sanz, Volker Quetschke.
CCX006: Teletext portions taken from Petr Kutalek's telxcc
CCX006: This is a reduced-functionality version optimised for DVD closed captions transcoding.
CCX006: --------------------------------------------------------------------------
CCX006: -----------------------------------------------------------------
CCX006: Reading from standard input
CCX006: Analyzing data in CCExtractor's binary format
CCX006: Sending captions to stdout.
005005:0080 3 titles saved
005036:0104 Copy complete. 3 titles saved.
Configuration
MakeMKV 1.17.1
macOS 12.4
MacBook Pro 2021 (M1 Max)
SAMSUNG TSST SE-218GN/RSBD drive

mike admin
Posts: 4075
Joined: Wed Nov 26, 2008 2:26 am
Contact:

Re: DVD stuck indefinitely at "Scanning contents"

#2 Post by mike admin » Tue Jul 19, 2022 6:29 am

paulschreiber wrote:
Sun Jul 17, 2022 6:50 pm
• Problem does NOT occur with CellTrim mode
Clearly a bug then. In 1.17.1 you can keep the "Auto" DVD mode, and if the program hangs, pressing a "Cancel" icon would abort only CellWalk scan (and continue with CellTrim), not entire disc opening process. I'l like to get some debug logs, please see a PM.

mlwdofc
Posts: 2
Joined: Sat Oct 06, 2018 6:31 am

Re: DVD stuck indefinitely at "Scanning contents"

#3 Post by mlwdofc » Thu Nov 14, 2024 10:54 pm

I might be experiencing this same problem with 2 new DVD's from Hallmark: Holiday Hotline, The Santa Summit.

The symptoms include: endless scanning with "Remaining" time incrementing (currently at 133:23:00).

Thoughts regarding how to alleviate?

Log file shows...
Debug log started at Thu Nov 14 00:24:08 2024 , written by MakeMKV v1.17.6 linux(x64-release)
001005:0000 MakeMKV v1.17.6 linux(x64-release) started
001004:0000 Debug logging enabled, log will be saved as file:///home/mwilson/MakeMKV_log.txt
Using 1048320KB for read cache.
Network access is ENABLED, CURL version 7.58.0/OpenSSL/1.1.1 (x86_64-pc-linux-gnu) , proxy server not set.
001003:0020 DEBUG: Code 0 at 1x16b4G!]9Eznq-@H9$38R:29393631
No SDF v098: PLDS_DVD+-RW_DH-16AES_3D11_CN0FY13D7363934K53K5A00
SDF id v098: PLDS_DVD+-RW_DH-16AES_3D11_CN0FY13D7363934K53K5A00
SDF v098: PIONEER_BD-RW___BDR-XS06_1.10_PFDL007817UC
SDF v098: HL-DT-ST_BD-RE__WH14NS40_1.02_211512111503_SIK9OG5PG520
001003:0020 DEBUG: Code 0 at 1x16b4G!]9Eznq-@H9$38R:29393631
001012:0000 udf: udf_get_node: bad allocation extension size in udf_node
001003:0020 DEBUG: Code 0 at K4.qb:7{\]-8Ms~Km:213130283
SDF v098: HL-DT-ST_BD-RE__WH14NS40_1.02_211512111503_SIK9OG5PG520
001011:0000 Using LibreDrive mode (v06.3 id=10F16E86E12A)
003007:0000 Using direct disc access mode
003002:0000 Calculated BUP offset for VTS #0 does not match one in IFO header.
001003:0020 DEBUG: Code 80 at 'js}^pYz&d}jn_:121273020
003002:0000 Calculated BUP offset for VTS #2 does not match one in IFO header.
001003:0020 DEBUG: Code 1 at 'js}^pYz&d}jn_:213131755
001012:0000 udf: udf_get_node: bad allocation extension size in udf_node
DEBUG: Code 0 at !i:BFEapV`[r"9QdXCD:121261704
001003:0020 DEBUG: Code 5 at 'Mt@Lx"pJ=Wg&3Tv7:213131318
001001:0020 DBG ASSERT: DX-+)bPeaz=d+9h\F\_;<Sg9|?U(DRP[^9e at 'js}^pYz&d}jn_:29402003
003002:0000 Calculated BUP offset for VTS #5 does not match one in IFO header.
Launching /usr/bin/mmgplsrv
001003:0020 DEBUG: Code 118095996 at 4Dt7asYfP{ A!,m]9+&\oId:29394183
001003:0020 DEBUG: Code 0 at 4Dt7asYfP{ A!,m]9+&\oId:121263590
001003:0020 DEBUG: Code 0 at Toq&;M2|Nd]E'-I}IFo6:29394689

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