Hi,
Double Indemnity 4K (Criterion Collection) is out today (May 31st - 2022) and MKV says "Failed to open disc"
I have the Pioneer BDR-XD07UHD 4K drive, and this thing has no issues reading discs, it's great, but this one just cannot read.
THIS IS WHAT HAPPENED
MakeMKV v1.16.7 win(x64-release) started
Using LibreDrive mode (v01.0 id=27184B96DBEE)
Using direct disc access mode
Loaded content hash table, will verify integrity of M2TS files.
Saved AACS dump file as C:\Users\mlg_t/.MakeMKV/MKB20_v76_DOUBLE_INDEMNITY_B818.tgz
The volume key is unknown for this disc - video can't be decrypted
Failed to open disc
Does anybody know what the issue is? Are they using a more advanced security method?
Any feedback is welcome.
Carl.
Double Indemnity (Criterion) 4K - Failed to open disc (May 31st Release)
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Re: Double Indemnity (Criterion) 4K - Failed to open disc (May 31st Release)
Today is May 31st. The disk came out today. So, it isn't on the list yet.
If you've sent the file in, it should be extractable within a few days, though.
If you've sent the file in, it should be extractable within a few days, though.
MakeMKV Frequently Asked Questions
FAQ about BETA and PERMANENT keys.
How to aid in finding the answer to your problem: Activating Debug Logging
FAQ about BETA and PERMANENT keys.
How to aid in finding the answer to your problem: Activating Debug Logging
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- Posts: 7
- Joined: Tue May 31, 2022 7:54 pm
Re: Double Indemnity (Criterion) 4K - Failed to open disc (May 31st Release)
Who do I send the files to?
Re: Double Indemnity (Criterion) 4K - Failed to open disc (May 31st Release)
You want to send C:\Users\mlg_t/.MakeMKV/MKB20_v76_DOUBLE_INDEMNITY_B818.tgz to svq@makemkv.com for processing.
MakeMKV Frequently Asked Questions
FAQ about BETA and PERMANENT keys.
How to aid in finding the answer to your problem: Activating Debug Logging
FAQ about BETA and PERMANENT keys.
How to aid in finding the answer to your problem: Activating Debug Logging
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- Posts: 7
- Joined: Tue May 31, 2022 7:54 pm
Re: Double Indemnity (Criterion) 4K - Failed to open disc (May 31st Release)
Okay, thank you.Woodstock wrote: ↑Wed Jun 01, 2022 12:35 pmYou want to send C:\Users\mlg_t/.MakeMKV/MKB20_v76_DOUBLE_INDEMNITY_B818.tgz to svq@makemkv.com for processing.
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Re: Double Indemnity (Criterion) 4K - Failed to open disc (May 31st Release)
Is there a way to check when these titles are added? Is there a link to a nightly build or a weekly build for MakeMKV that adds new titles like? Or is there new builds going up all of the time? Thanks.Woodstock wrote: ↑Wed Jun 01, 2022 12:35 pmYou want to send C:\Users\mlg_t/.MakeMKV/MKB20_v76_DOUBLE_INDEMNITY_B818.tgz to svq@makemkv.com for processing.
Re: Double Indemnity (Criterion) 4K - Failed to open disc (May 31st Release)
Cannot say - have not tried any 4K disks recently. And it only checks to see if there is a key when you ask MakeMKV to decode a 4K disk.
What will definitely happen (assuming you have automatic downloads enabled) is that, once the system is updated, MakeMKV will download the key from the server. If it hasn't downloaded it yet, it hasn't been updated yet.
What will definitely happen (assuming you have automatic downloads enabled) is that, once the system is updated, MakeMKV will download the key from the server. If it hasn't downloaded it yet, it hasn't been updated yet.
MakeMKV Frequently Asked Questions
FAQ about BETA and PERMANENT keys.
How to aid in finding the answer to your problem: Activating Debug Logging
FAQ about BETA and PERMANENT keys.
How to aid in finding the answer to your problem: Activating Debug Logging
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- Posts: 7
- Joined: Tue May 31, 2022 7:54 pm
Re: Double Indemnity (Criterion) 4K - Failed to open disc (May 31st Release)
Oh I see, so as long as that's enabled I don't have to download a new version or anything right?Woodstock wrote: ↑Fri Jun 03, 2022 4:27 pmCannot say - have not tried any 4K disks recently. And it only checks to see if there is a key when you ask MakeMKV to decode a 4K disk.
What will definitely happen (assuming you have automatic downloads enabled) is that, once the system is updated, MakeMKV will download the key from the server. If it hasn't downloaded it yet, it hasn't been updated yet.
Re: Double Indemnity (Criterion) 4K - Failed to open disc (May 31st Release)
FYI, there may be multiple versions of this disc. I tried to read my copy using MakeMKV, and it gives me the same error as the OP. Only difference is my AACS dump file has a different name.
OP:
MKB20_v76_DOUBLE_INDEMNITY_B818.tgz
mine:
MKB20_v76_DOUBLE_INDEMNITY_EE83.tgz
Of course, I sent my tgz file in, so hopefully it gets added soon.
OP:
MKB20_v76_DOUBLE_INDEMNITY_B818.tgz
mine:
MKB20_v76_DOUBLE_INDEMNITY_EE83.tgz
Of course, I sent my tgz file in, so hopefully it gets added soon.
Re: Double Indemnity (Criterion) 4K - Failed to open disc (May 31st Release)
If anyone is also running into this problem there seems to be a third version of this disc:
OP:
MKB20_v76_DOUBLE_INDEMNITY_B818.tgz
Dan-O:
MKB20_v76_DOUBLE_INDEMNITY_EE83.tgz
Mine:
MKB20_v76_DOUBLE_INDEMNITY_F117.tgz
I just submitted the dump.
OP:
MKB20_v76_DOUBLE_INDEMNITY_B818.tgz
Dan-O:
MKB20_v76_DOUBLE_INDEMNITY_EE83.tgz
Mine:
MKB20_v76_DOUBLE_INDEMNITY_F117.tgz
I just submitted the dump.