Hell or High Water Volume Key Unknown

[mattywoz87]

Trying to backup hell or high water uhd us disc. Got the message that the volume is unknown which i thought was strange since the disc was released in 2018. Sent the dump file to svq@makemkv.com on 4th April but still getting the same message.
Any ideas?

hell or high water.PNG (92.56 KiB) Viewed 5476 times

[dcoke22]

Fixing Volume Key is Unknown

Try reading through that.

[mattywoz87]

Thanks, there nothing listed there that will help though unless the key has not been produced yet which i find hard to believe. I've backed up over 100 uhd discs without problems.

[dcoke22]

Sometimes new pressings or different versions of the disc end up with different keys. In a quick search of this forum, I didn't find a post where someone mentioned they submitted a key originally, so I have no idea if your key, "0F3D", is new or not.

[mattywoz87]

Good point, hopefully the key will be produced soon then as i sent the dump file on 4th April.

[awdspyder]

I can confirm the key previously worked fine on 1/18/2020. Is the UID in the General MediaInfo relevant in this instance?