Dolby Vision playback issue on Dune HD real vision 4K

[Black_Sheep]

Hello everyone

I was wondering if I posted the Mediainfo data here someone might identify what the problem is in playing back the file which does not produce an error message just drops back to the root folder, file state: 100%

General
Complete name : D:\file dumps\test.file.mp4
Format : MPEG-4
Format profile : Base Media / Version 2
Codec ID : mp42 (isom/mp42/dby1)
File size : 10.1 GiB
Duration : 57 min 14 s
Overall bit rate mode : Variable
Overall bit rate : 25.2 Mb/s

Video
ID : 1
Format : HEVC
Format/Info : High Efficiency Video Coding
Format profile : Main 10@L5@High
HDR format : Dolby Vision, Version 1.0, dvhe.05.06, BL+RPU
Codec ID : dvhe
Codec ID/Info : High Efficiency Video Coding with Dolby Vision
Duration : 57 min 14 s
Bit rate : 24.4 Mb/s
Width : 3 840 pixels
Height : 1 608 pixels
Original height : 1 606 pixels
Display aspect ratio : 2.40:1
Original display aspect ratio : 2.40:1
Frame rate mode : Constant
Frame rate : 23.976 (24000/1001) FPS
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 10 bits
Bits/(Pixel*Frame) : 0.165
Stream size : 9.77 GiB (97%)
Default : Yes
Alternate group : 1
Codec configuration box : hvcC+dvcC

Audio
ID : 2
Format : E-AC-3 JOC
Format/Info : Enhanced AC-3 with Joint Object Coding
Commercial name : Dolby Digital Plus with Dolby Atmos
Codec ID : ec-3
Duration : 57 min 14 s
Bit rate mode : Constant
Bit rate : 768 kb/s
Maximum bit rate : 811 kb/s
Channel(s) : 6 channels
Channel layout : L R C LFE Ls Rs
Sampling rate : 48.0 kHz
Frame rate : 31.250 FPS (1536 SPF)
Compression mode : Lossy
Stream size : 314 MiB (3%)
Language : English
Service kind : Complete Main
Default : Yes
Alternate group : 1
Complexity index : Not present / 16
Number of dynamic objects : 15
Bed channel count : 1 channel
Bed channel configuration : LFE

Text #1
ID : 3
Format : Timed Text
Codec ID : tx3g
Duration : 55 min 18 s
Bit rate mode : Variable
Bit rate : 59 b/s
Stream size : 23.9 KiB (0%)
Language : English
Forced : No

Text #2
ID : 4
Format : Timed Text
Codec ID : tx3g
Duration : 55 min 39 s
Bit rate mode : Variable
Bit rate : 66 b/s
Stream size : 26.8 KiB (0%)
Title : SDH
Language : English
Forced : No

[ArArdin]

Can be a rip from a streaming service. Profile 5 uses Dolby Vision proprietary IPTPQC2 colorspace.
Chances are you'll need DV licensing for playback.

[Black_Sheep]

Can be a rip from a streaming service. Profile 5 uses Dolby Vision proprietary IPTPQC2 colorspace.
Chances are you'll need DV licensing for playback.

Thanks for the reply! How do I apply for “DV licensing“?

[ArArdin]

I wouldn't know. I think you have to select/activate Dolby Vision playback when subscribing to a streaming service that would offer it. For which you pay of course.
But I would highly doubt you can play external DV files. Maybe current subscribers of such services may chime in.

[Nuitarius]

Your playback device does not support profile 5 is my guess.
Try Nvidia Shield with Plex or Emby.

[Albano]

Your playback device does not support profile 5 is my guess.
Try Nvidia Shield with Plex or Emby.

No, Dune HD Real Vision 4K supports all popular Dolby Vision profiles (P4, P5, P7 MEL and FEL, P8).
https://www.dune-hd.com/products/dune-hd-real-vision-4k