West Wing Problems

[benjamintm]

I'm trying to rip my West Wing DVDs and on the first two discs (the only ones I've tried so far), the rip fails on the fourth title with the following error:
DEBUG: Code 0 at ceyrrx<j!.wf:Gs<m#r:121263452
DEBUG: Code 0 at ceyrrx<j!.wf:Gs<m#r:213131019
DEBUG: Code 0 at /(<G>=l>l9&ZO8bCb*p_:29394183
DEBUG: Code 531385 at /(<G>=l>l9&ZO8bCb*p_:29393309
LIBMKV_TRACE: Exception: Error while reading input

The discs are clean. Attached is the log file generated. Any suggestions?

Ben

[mike admin]

I'm trying to rip my West Wing DVDs and on the first two discs (the only ones I've tried so far), the rip fails on the fourth title with the following error:
DEBUG: Code 0 at ceyrrx<j!.wf:Gs<m#r:121263452
DEBUG: Code 0 at ceyrrx<j!.wf:Gs<m#r:213131019
DEBUG: Code 0 at /(<G>=l>l9&ZO8bCb*p_:29394183
DEBUG: Code 531385 at /(<G>=l>l9&ZO8bCb*p_:29393309
LIBMKV_TRACE: Exception: Error while reading input

The discs are clean. Attached is the log file generated. Any suggestions?

Ben

Believe it or not, it's a bug in MakeMKV. It will be corrected certainly in a next version. There is no workaround for now.

[Navvie]

Believe it or not, it's a bug in MakeMKV. It will be corrected certainly in a next version. There is no workaround for now.

Heh. I was certain it was going to be a DVD authoring/mastering error and MakeMKV would have to work around another dodgy disc.

[GorillaNinja]

Believe it or not, it's a bug in MakeMKV. It will be corrected certainly in a next version. There is no workaround for now.

Hey, resurrecting this more than a decade later, since my father-in-law is just running into this right now. Can we confirm this was fixed, and in what version?

Thanks!

Doug

[Woodstock]

Since there have been several dozen major releases of MakeMKV in the last 11 years and no more messages about West Wing, either it has been fixed or no one ever thought about ripping the series again.

I'm thinking maybe both?

[mike admin]

Believe it or not, it's a bug in MakeMKV. It will be corrected certainly in a next version. There is no workaround for now.

Hey, resurrecting this more than a decade later, since my father-in-law is just running into this right now. Can we confirm this was fixed, and in what version?

It should've been. Please send the log file from 1.16.7 . Thanks!

[.....]

The fix seems to work for season one, but I am still getting errors starting in the middle of season 2. Here is the log from disk 17 where it detects a few scenes but not the main episodes. I confirmed the disk plays fine in VLC.

[Woodstock]

Not posting the log makes it very hard to determine what the errors might be.

[.....]

Apologies, the file was deleted due to oversize. I uploaded to pastebin https://pastes.io/download/p6wl4oplbs

[.....]

Has there been any update on this? Thanks again

[aaron.stratman]

I am having this problem today...Here is the log:

MakeMKV v1.17.5 win(x64-release) started
Error 'Scsi error - NOT READY:MEDIUM NOT PRESENT - TRAY OPEN' occurred while reading 'DVD+R-DL PLDS DVD +/-RW DS-8A8SH KD11 CN0YTVN955081264426DA00' at offset '524288'
Error 'Scsi error - NOT READY:MEDIUM NOT PRESENT - TRAY OPEN' occurred while reading 'DVD+R-DL PLDS DVD +/-RW DS-8A8SH KD11 CN0YTVN955081264426DA00' at offset '524288'
Error 'Scsi error - NOT READY:MEDIUM NOT PRESENT - TRAY OPEN' occurred while reading 'DVD+R-DL PLDS DVD +/-RW DS-8A8SH KD11 CN0YTVN955081264426DA00' at offset '1048576'
Error 'Scsi error - NOT READY:MEDIUM NOT PRESENT - TRAY OPEN' occurred while reading 'DVD+R-DL PLDS DVD +/-RW DS-8A8SH KD11 CN0YTVN955081264426DA00' at offset '1048576'
Error 'Scsi error - NOT READY:MEDIUM NOT PRESENT - TRAY OPEN' occurred while reading 'DVD+R-DL PLDS DVD +/-RW DS-8A8SH KD11 CN0YTVN955081264426DA00' at offset '32768'
Using direct disc access mode
Title #1 was added (29 cell(s), 2:51:30)
Title #2 was added (7 cell(s), 0:42:45)
Title #3 was added (7 cell(s), 0:41:14)
Title #4 was added (7 cell(s), 0:43:34)
Title #5 was added (7 cell(s), 0:43:56)
Title #6 has length of 12 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #7 has length of 32 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Title #8 has length of 29 seconds which is less than minimum title length of 120 seconds and was therefore skipped
Operation successfully completed
Saving 1 titles into directory D:/Video/WEST WING SEASON ONE DISC 1 SIDE A
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/VIDEO_TS/VTS_01_1.VOB' at offset '650987520'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '650987520'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '650987520'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '650987520'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '650987520'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/VIDEO_TS/VTS_01_1.VOB' at offset '651304960'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '651304960'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '651304960'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '651304960'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '651304960'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '651304960'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/VIDEO_TS/VTS_01_1.VOB' at offset '651304960'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/VIDEO_TS/VTS_01_1.VOB' at offset '651304960'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/VIDEO_TS/VTS_01_1.VOB' at offset '651304960'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/VIDEO_TS/VTS_01_1.VOB' at offset '651304960'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/VIDEO_TS/VTS_01_1.VOB' at offset '651304960'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/VIDEO_TS/VTS_01_1.VOB' at offset '651304960'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/VIDEO_TS/VTS_01_1.VOB' at offset '651304960'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '651304960'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '651304960'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '651304960'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '651304960'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '651304960'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/VIDEO_TS/VTS_01_1.VOB' at offset '651304960'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/VIDEO_TS/VTS_01_1.VOB' at offset '651304960'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/VIDEO_TS/VTS_01_1.VOB' at offset '651304960'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/VIDEO_TS/VTS_01_1.VOB' at offset '651304960'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/VIDEO_TS/VTS_01_1.VOB' at offset '651384832'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/VIDEO_TS/VTS_01_1.VOB' at offset '651542528'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '651542528'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/VIDEO_TS/VTS_01_1.VOB' at offset '651597824'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '651597824'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '651597824'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/VIDEO_TS/VTS_01_1.VOB' at offset '651702272'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '651702272'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '651702272'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '651702272'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '651702272'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '651702272'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/VIDEO_TS/VTS_01_1.VOB' at offset '651702272'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/VIDEO_TS/VTS_01_1.VOB' at offset '651702272'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/VIDEO_TS/VTS_01_1.VOB' at offset '651702272'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/VIDEO_TS/VTS_01_1.VOB' at offset '651702272'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/VIDEO_TS/VTS_01_1.VOB' at offset '651702272'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/VIDEO_TS/VTS_01_1.VOB' at offset '651702272'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/VIDEO_TS/VTS_01_1.VOB' at offset '651702272'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '651702272'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '651702272'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '651702272'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '651702272'
Error 'OS error - STATUS_DEVICE_DATA_ERROR' occurred while reading '\Device\CdRom0' at offset '651702272'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/VIDEO_TS/VTS_01_1.VOB' at offset '651702272'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/VIDEO_TS/VTS_01_1.VOB' at offset '651702272'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/VIDEO_TS/VTS_01_1.VOB' at offset '651702272'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/VIDEO_TS/VTS_01_1.VOB' at offset '651702272'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/VIDEO_TS/VTS_01_1.VOB' at offset '651702272'
Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/VIDEO_TS/VTS_01_1.VOB' at offset '651702272'
Failed to save title 0 to file D:/Video/WEST WING SEASON ONE DISC 1 SIDE A/WEST WING SEASON ONE DISC 1 SIDE A-F1_t00.mkv
Encountered 32 errors of type 'Read Error' - see http://www.makemkv.com/errors/dvdread/
0 titles saved, 1 failed

[dcoke22]

Code: Select all

Error 'Scsi error - MEDIUM ERROR:L-EC UNCORRECTABLE ERROR' occurred while reading '/VIDEO_TS/VTS_01_1.VOB' at offset '650987520'

That error usually means the optical drive could not correctly read the optical disc. The standard advice is to gently clean the disc and try again.