2021 Dune 4K UHD - Failed to Open Disc

Please post here for issues related to UHD discs
JulesKeeper
Posts: 21
Joined: Fri Jul 03, 2020 5:08 pm

2021 Dune 4K UHD - Failed to Open Disc

Post by JulesKeeper »

I purchased Dune 4K UHD (USA) this week. I tried to rip it and received the following error message:
"The volume key is unknown for this disc - video can't be decrypted
Failed to open disc"

I emailed the Dump File (.tgz). Let me know if you need anything else.

Thanks for your help.
luv2fly3
Posts: 9
Joined: Fri Nov 27, 2020 8:41 pm

Re: 2021 Dune 4K UHD - Failed to Open Disc

Post by luv2fly3 »

I emailed a dump as well. Hoping that will be available soon!
SamuriHL
Posts: 2324
Joined: Mon Jun 14, 2010 5:32 pm

Re: 2021 Dune 4K UHD - Failed to Open Disc

Post by SamuriHL »

Mine's out for delivery and I'll submit it once it arrives if needs be.
jayper
Posts: 318
Joined: Sat Sep 29, 2012 5:57 pm

Re: 2021 Dune 4K UHD - Failed to Open Disc

Post by jayper »

Sent my dump in Friday, last week. Still no dice.
JulesKeeper
Posts: 21
Joined: Fri Jul 03, 2020 5:08 pm

Re: 2021 Dune 4K UHD - Failed to Open Disc

Post by JulesKeeper »

jayper wrote:
Tue Jan 11, 2022 3:35 pm
Sent my dump in Friday, last week. Still no dice.
Wow! That's a slower than normal turnaround. They must be swamped or this is a complex issue. Hope they get it resolved soon.
Last edited by JulesKeeper on Tue Jan 11, 2022 4:07 pm, edited 1 time in total.
SamuriHL
Posts: 2324
Joined: Mon Jun 14, 2010 5:32 pm

Re: 2021 Dune 4K UHD - Failed to Open Disc

Post by SamuriHL »

Nah, that's normal. Mike gets busy. He'll get to it at some point.
makememe
Posts: 64
Joined: Sat Jun 07, 2014 10:15 am

Re: 2021 Dune 4K UHD - Failed to Open Disc

Post by makememe »

wow, submitting dumps 4 days prior to release? and lucky me, usps did nothing with my order until this morning, could be weather or probably something closer to whenever we get to it, buddy; it sat at the origin facility until this morning. I might get it thursday, NOT happy. hopefully someone already submitting bestbuy dump.

Thanks Mike for the work.
WAYFLIX
Posts: 140
Joined: Fri Jun 27, 2014 11:59 pm

Re: 2021 Dune 4K UHD - Failed to Open Disc

Post by WAYFLIX »

Just noticed the duplicate thread. Submitted mine today as well.
SamuriHL
Posts: 2324
Joined: Mon Jun 14, 2010 5:32 pm

Re: 2021 Dune 4K UHD - Failed to Open Disc

Post by SamuriHL »

Well whoever submitted mine I thank you. LOL It's already supported. Mine is the Best Buy steel book.
frogurt
Posts: 13
Joined: Tue Jan 11, 2022 8:03 pm

Re: 2021 Dune 4K UHD - Failed to Open Disc

Post by frogurt »

I also had a failed decrypt and submitted my dump file.

EDIT: (US Amazon release)
Last edited by frogurt on Wed Jan 12, 2022 9:52 pm, edited 1 time in total.
yazzer6
Posts: 1
Joined: Wed Jan 12, 2022 1:01 am

Re: 2021 Dune 4K UHD - Failed to Open Disc

Post by yazzer6 »

I have also emailed my tgz file. :)
stuckinkodiagain
Posts: 111
Joined: Mon Aug 14, 2017 7:08 am

Re: 2021 Dune 4K UHD - Failed to Open Disc

Post by stuckinkodiagain »

Dump file submitted. (U.S. Amazon release)
recordplay
Posts: 44
Joined: Thu Oct 25, 2018 4:39 pm

Re: 2021 Dune 4K UHD - Failed to Open Disc

Post by recordplay »

Dump Submitted (US Standard)
seperis
Posts: 5
Joined: Fri Jun 12, 2020 2:17 am

Re: 2021 Dune 4K UHD - Failed to Open Disc

Post by seperis »

Dump submitted (US)
Necronar
Posts: 8
Joined: Wed Jul 28, 2021 5:47 pm

Re: 2021 Dune 4K UHD - Failed to Open Disc

Post by Necronar »

Submitted Dump for the standard release from Best Buy, just in case. Didn’t see anyone mention it specifically.
Post Reply