Long time user, suddenly cannot find Blu-Ray drives

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TwinTurboMike
Posts: 1
Joined: Fri Aug 30, 2019 9:11 pm

Long time user, suddenly cannot find Blu-Ray drives

Post by TwinTurboMike »

Hey all,

I have been using MakeMKV for ages. I had an old version and hadn't used it in a while. 1.15xxx, I forget. Anyway I was prompted to update to 1.16.4 and after I uninstalled and reinstalled it immediately gives me the "The program can't find any usable optical drives" message when I launch.

I've got "Ask for single drive mode" checked

I have four drives. They are all Asus BW-16D1HT with a modified firmware from a couple years back or so.

Windows sees the drives just fine.

If I uninstall and then reinstall, I will initially get the prompt to select a drive letter. If I close the app and reopen it, I am back to the same error.

Any suggestions are greatly appreciated!
Billycar11
Posts: 4295
Joined: Sun Aug 24, 2014 5:49 am

Re: Long time user, suddenly cannot find Blu-Ray drives

Post by Billycar11 »

Turn off ransomware protection if that fixes it turn it back up and add all makemkv exes as an exception
If that don't work run it's as admin
Buy a UHD drive from the guide and how to video maker: https://www.makemkv.com/forum/viewtopic ... 20&t=17831
UHD Drives Guide: https://www.makemkv.com/forum/viewtopic ... 16&t=19634
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