is svq@makemkv.com working?

[ravedog]

I have sent two keysand log files to svq@makemkv.com in the last couple months and gotten no response. Does anyone answer this account?

Thank you

[Billycar11]

I have sent two keysand log files to svq@makemkv.com in the last couple months and gotten no response. Does anyone answer this account?

Thank you

no response is normal it just adds to the list to be decrypted

[ravedog]

no response is normal it just adds to the list to be decrypted

Cool. But it seems that Im still having problems with a couple discs - that others have posted it working then. So how should I approach this?

[Billycar11]

do you see failed to update hk when you go to rip a disc it has been updating multiple time's a week lately

[ravedog]

do you see failed to update hk when you go to rip a disc it has been updating multiple time's a week lately

Code: Select all

Debug log started at Sun Sep 12 02:17:58 2021 , written by MakeMKV v1.16.4 darwin(x64-release)
001005:0000 MakeMKV v1.16.4 darwin(x64-release) started
001004:0000 Debug logging enabled, log will be saved as file:///Users/ravedog/MakeMKV_log.txt
Using 262272KB for read cache.
Network access is ENABLED, CURL version 7.64.1/(SecureTransport) LibreSSL/2.8.3 (x86_64-apple-darwin19.0) , proxy server not set.
002010:0000 Optical drive "BD-RE ASUS BW-16D1HT 3.10d" opened in OS access mode.
SDF  v07e: ASUS_BW-16D1HT_3.10_211901041014_KL4K5991951
SDF  v07e: ASUS_BW-16D1HT_3.10_211901041014_KL4K5991951
001011:0000 Using LibreDrive mode (v06.2 id=0FA242DD4D0B)
003007:0000 Using direct disc access mode
005085:0000 Loaded content hash table, will verify integrity of M2TS files.
DEBUG: Code 2147483648 at rhHV->i@V}3]oyDy:121264625
003338:0000 Downloading latest HK to /Volumes/sahara/ scratches/MakeMKV ...
001003:0020 DEBUG: Code 2400288775 at 1CE^z7y\P*zV;k?:29393999
001003:0020 DEBUG: Code 0 at rhHV->i@V}3]oyDy:121267362
003339:0000 Automatic HK downloading is disabled or failed.
003332:0000 Saved AACS dump file as file:///Volumes/sahara/ scratches/MakeMKV/MKB20_v76_The_Thing_3924.tgz
003303:0000 The volume key is unknown for this disc - video can't be decrypted
001003:0020 DEBUG: Code 0 at HE<hEO<!JUR7.k';:29396092
001003:0020 DEBUG: Code 0 at HE<hEO<!JUR7.k';:29395172
005010:0000 Failed to open disc

[Billycar11]

That's your problem
:0000 Automatic HK downloading is disabled or failed.
Your isp/dns is blocking it try changing your dns and make sure you didn't disable it

[ravedog]

That's your problem
:0000 Automatic HK downloading is disabled or failed.
Your isp/dns is blocking it try changing your dns and make sure you didn't disable it

So that seems to have fixed the problem with the key. But alas, I'm having issues with the drive itself that I got at the beginning of the year from someone here and after a month of attempting to getting him to replace it - he has basically vanished. Back to square one... Recommend anyone for sells modded drives that honors them too ? (I have a mac and can't do the work myself)...

Thank you so much for solving this part of it...

G

[Billycar11]

That's your problem
:0000 Automatic HK downloading is disabled or failed.
Your isp/dns is blocking it try changing your dns and make sure you didn't disable it

So that seems to have fixed the problem with the key. But alas, I'm having issues with the drive itself that I got at the beginning of the year from someone here and after a month of attempting to getting him to replace it - he has basically vanished. Back to square one... Recommend anyone for sells modded drives that honors them too ? (I have a mac and can't do the work myself)...

Thank you so much for solving this part of it...

G

yeah me i sell them linked below
but usa only

[ravedog]

That's your problem
:0000 Automatic HK downloading is disabled or failed.
Your isp/dns is blocking it try changing your dns and make sure you didn't disable it

So that seems to have fixed the problem with the key. But alas, I'm having issues with the drive itself that I got at the beginning of the year from someone here and after a month of attempting to getting him to replace it - he has basically vanished. Back to square one... Recommend anyone for sells modded drives that honors them too ? (I have a mac and can't do the work myself)...

Thank you so much for solving this part of it...

G

yeah me i sell them linked below
but usa only

Thanks B - I'll email you....